I originally ordered two alternator belts. The wrong size came. I emailed and they said these had been stored in the same box. A replacement which was the correct size was then delivered but was not the type photographed on the website. It was a v belt as opposed to a smooth belt. I was told the website photo was incorrect and this was the relevant belt. That was ok but I still had only received one when I had paid for two. According to the website they were in stock. Two more emails later, I was told to check with neighbours etc I case it had been left there ....however it should have been with the one that had been delivered in the first place! Another email sent but no response as yet. Luckily these are not high priced items so I am giving up in frustration and will source my second spare alternator belt elsewhere.