I have used VW heritage for about 20 years when they had a small shop at Lakeside Essex SSP, I have always recommended to other people that I know with Volkswagen but just recently over the last two years I would not recommend this company to anybody I know, I have a delivery several months ago which was damaged when delivered and I had problems getting a new delivery it took too long, Today I’m experiencing problems as well the delivery driver has delivered my parcel to another house in the neighbourhood 4 days ago and I can’t retrieve the parcel from them VW heritage are no help in resolving this problem? Also I would like to add that the salesman are not experienced in high-performance vw engines I had a problem with a set of the rocker shaft’s and nobody was experienced enough to sort the problem pretty useless as they are the ones that sell them.