Heritage Parts Centre Reviews

4.5 Rating 13,893 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,893 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Anonymous

Anonymous // 01/01/2019

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“Absolutely brilliant selection of VW parts, all at great prices. Brilliant packing and delivery too.”

Heritage Parts Centre 5 star review on 3rd January 2025

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Posted 2 weeks ago

“Wide range of good quality products, excellent (and quick) advice, convenient website, efficient and reliable expedition and administration.”

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Posted 8 hours ago

“Excellent service after the courier lost the first parcel.”

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Posted 3 days ago

“Fast delivery,quality parts”

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Posted 3 days ago

“GOOD SERVICE”

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Posted 4 days ago

“Good service”

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Posted 5 days ago

“A beer good and comprehensive parts supplier although I really miss being able to phone and ask one of your very knowledgeable staff for advice on a certain part. I feel this has lead me to shop around more as heritage now the same as all the other suppliers who are Internet only sales too”

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Posted 6 days ago

Please note that we now operate a technical helpline, available to customers wishing to check a part before ordering online. This is operational between 9-1pm each day (UK Time) by calling +44 1273 444000. Our technical team are unable to advise on order progress, take an order or payment by the telephone or process returns. Please still do this via the website, and use the Chat facility if required.

Posted 3 days ago

“Prompt service with quality parts 👍”

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Posted 6 days ago

“HIGHLY RECOMMENDED, WILL SHOP AGAIN!”

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Posted 6 days ago

“Disappointed in quality of some of the parts received. Not having someone on the phone for help puts me off ordering parts. Ordered a wiper motor, wrong part send out. Now stuck with a £250 part that's no use to me.”

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Posted 6 days ago

Posted 3 days ago

“Leider ist eine endgültige Beurteilung erst möglich, wenn die Bestellung vollständig geliefert ist. Bisher ist alles soweit in Ordnung.”

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Posted 1 week ago

“Teile waren schnell da. Hat alles gepasst.”

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Posted 1 week ago

“Die Ware war sehr gut, allerdings war die Kommunikation mangelhaft, ich habe lange keinerlei Nachricht bekommen und die Lieferzeit war zu lang.”

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Posted 1 week ago

“Good service, Good quality parts will use you again”

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Posted 1 week ago

“I needed steering boot gaiters and the little plastic cap that goes on top of the shock absorber thread and nut fixing. Both were in stock and at reasnoble prices. The caps are hard to locate and often at Mickey Mouse money. Everything arrived quickly and was well packed. Both items were well made the steering gaiters are a lovely flexible rubber unlike my old brittle ones.”

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Posted 1 week ago

“Great selection in stock and fast delivery. Thanks”

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Posted 1 week ago

“Azkar bidaltzen dituzte produktuak, eta, ia denetik daukate, hau da, askotariko ekoizkinak dauzkate. Asko eskertzen da gisa horretako piezak erosteko aukera izatea, zeinek hainbat urteko ibilgailuak konpontzen edo hobetzen saiatzeko abagunea izateko beharrezkoak diren.”

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Posted 1 week ago

“Very smooth transaction”

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Posted 1 week ago

“Part arrived , well packaged as always. Many thanks”

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Posted 1 week ago

“These guys had every thing I needed when restoring my Karmann Ghia, the prices were great and even though I live in Australia the shipping cost was value for money.”

Heritage Parts Centre 5 star review on 7th January 2025

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Posted 1 week ago

“Good quality product. Quick delivery.”

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Posted 1 week ago

Heritage Parts Centre is rated 4.5 based on 13,893 reviews