Heritage Parts Centre Reviews

4.5 Rating 16,669 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,669 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“As this is my first time owning a classic VW I was glad I found a business like Heritage parts centre to purchase new items. They are great to deal with and their products are reasonably priced and of great quality. I highly recommend them and will continue to do business with them.”

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Posted 1 month ago

Hi Bradley Thank you for the wonderful feedback, it is lovely to read We are very glad you found us too and that we can be there to help and supply you with what you need for your new adventure owning a classic VW!! Many Thanks HPC

Posted 3 weeks ago

“I have ordered a few times from Heritage Parts and the products have always been high-quality. I live in the United States, and Shipping/delivery has always been easy!”

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Posted 2 days ago

“Julian was excellent !!! Professional consistant and direct. Give that man a raise. I will be ordering more - the free shipping over $300 US dollars and Price matching comittment have earned you a repeat customer - Thank You in advance - Another Order coming soon.”

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Posted 3 days ago

“Pretty good service.I got my parcel in a few days.”

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Posted 3 days ago

“Excellent company to deal with”

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Posted 3 days ago

“A good range of parts and an easy website plus delivered promptly.”

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Posted 3 days ago

“Parts arrived but not what was advertised. Issue unresolved after a few weeks of emails”

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Posted 3 days ago

Hi Mick, we have been waiting on photos from you so we can see what the issue is. These have come through today, we will reply immediately now we have them.

Posted 3 days ago

“Die Bestellungen und Lieferungen funktionieren sehr gut, auch wenn es einmal durch eine Retournierung zu Problemen kommt, hilft Heritage, das Problem zu lösen!”

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Posted 3 days ago

“Entrega deficiente. El envío se produjo el mismo día. Bien por Heritage, peró tardó 9 días en llegar desde Alemania a España. Además, DHL no lo entregó en el domicilio: lo dejó en un punto de recogida.”

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Posted 4 days ago

“Sehr gut auch die Lieferung”

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Posted 5 days ago

“Excelente producto, a mejorar la empresa de paquetería”

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Posted 5 days ago

“Best place for classic Vw parts”

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Posted 5 days ago

“All went well got the parts in good time”

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Posted 5 days ago

“All good 👍 thanks parts look good”

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Posted 6 days ago

“Dauerte lange bis der Heckgepäckträger für meinen VW Käfer angekommen ist,circa 10 Tage.Leider war keine Mpntageanleitung dabei .Mit ner Anleitung hätte ich mir den Einbau nicht selbst erschliessen müssem.”

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Posted 6 days ago

“Great parts and great service!”

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Posted 6 days ago

“i purchased a oil filler neck gasket for a vw camper from vw heritage it is so good to be able to get this item it is always a pleasure to use this company as i have done for many years the service is fantastic never had any problems great to know you can always rely on them to have such a good stock of vw partskeeping our old vws on the road many thanks vw heritage”

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Posted 6 days ago

“servizio ottimo”

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Posted 6 days ago

“My only issue was not getting through on the ripley number I was given in the end I looked up the direct line to the garage at Salisbury”

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Posted 6 days ago

“very dissapointed - the instructions were very poor, please review it . The wholes did not line up on about a dozen holes I had to redrill and fill the old holes.”

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Posted 1 week ago

Hi Brett, our product team can help you with this - contact them via help@heritagepartscentre.com

Posted 3 days ago

“Alles bestens danke”

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Posted 1 week ago

Heritage Parts Centre is rated 4.5 based on 16,669 reviews