Heritage Parts Centre Reviews

4.5 Rating 14,039 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,039 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th February 2025

Georgia Hadjinicolaou

Heritage Parts Centre 5 star review on 6th February 2025

1104

Anonymous

Anonymous // 01/01/2019

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“Absolutely brilliant selection of VW parts, all at great prices. Brilliant packing and delivery too.”

Heritage Parts Centre 5 star review on 3rd January 2025

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Posted 1 month ago

“Very fast delivery and quality parts.”

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Posted 2 hours ago

“Great service from order through to delivery. All as described and quality parts. Many thanks and regards to HPC”

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Posted 3 hours ago

“Schnelle Lieferung, hervorragender Service, gute Preise und Top Qualität der Ware.”

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Posted 5 hours ago

“Good quality and super fast shipping”

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Posted 5 hours ago

“Teile sehr gut, Lieferung hat diesmal sehr lange gedauert.”

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Posted 9 hours ago

“produit conforme et adapte. livraison rapide”

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Posted 10 hours ago

“good parts fast ship”

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Posted 10 hours ago

“Great service and excellent delivery time ,would recommend to anyone looking for parts.”

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Posted 20 hours ago

“Quality parts, reasonable prices, and delivered to my door in Australia 14 days. All from an accurate parts listing on the easy to follow website. We'll Done, Heritage Team.”

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Posted 22 hours ago

“Due articoli non sono adatti al modello di auto descritto.”

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Posted 1 day ago

“We recently ordered some parts next day delivery and paid the extra money for delivery before 12 o’clock, but unfortunate we did not order the parts in time on the Friday my parts did not come until the Tuesday and I believe that the site should not allow you to order parts next day delivery if this service is not possible I feel it is rather fraudulent and your customer services was absolutely no help and quite frankly rude, and as you can probably tell I have dyslexia and have trouble navigating certain types of websites and I find your delivery charges very misleading . The site should not be able to charge you for a service that you cannot receive regardless of any disclaimer. your company’s responsibility to make sure the service that you are paying are available”

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Posted 1 day ago

“Dalla spedizione alla qualità del prodotto siamo al top”

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Posted 1 day ago

“Die Teile waren gut beschrieben, der Text ist auf deutsch, die Bestellung lief auf deutsch, die Zahlung per Googlepay lief reibungslos. Die Lieferung kam pünktlich und ausreichend verpackt an. Alles sehr gut.”

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Posted 1 day ago

“Muy complicado a la hora de hacer una devolución”

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Posted 1 day ago

“Everything ok!”

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Posted 1 day ago

“Thank-you so much brilliant service.”

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Posted 1 day ago

“The lower rear spring cap arrived on time and in good order and will be fitted tomorrow. The mechanic was interested in where I found the part so I reckon you'll be getting orders from him as well.”

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Posted 1 day ago

Thank you, Martin! Lovely to hear that you're pleased. We look forward to welcoming new orders from your mechanic too! If you need anything else, just let us know.

Posted 1 day ago

“All good. Found what i wanted quickly and order recieved within a few days. Parts of good quality and fitted well. Will use again.”

Helpful Report

Posted 1 day ago

Thank you, Dean! We're thrilled to hear that you easily found what you needed on our website and that the parts met your expectations. If you need anything else, just give us a shout.

Posted 1 day ago

“Very helpful and quick with any question”

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Posted 1 day ago

Thank you so much, Georgia! We're delighted to hear that you found our team helpful and responsive. If you have any more questions, don’t hesitate to reach out—we're here to assist!

Posted 1 day ago

“Perfect service as always, Thanks to Don for all the advice!”

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Posted 1 day ago

Heritage Parts Centre is rated 4.5 based on 14,039 reviews