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Heritage Parts Centre Reviews

4.5 Rating 12,467 Reviews
88 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
26,911
 Metrics Info
4.5
Based on 12,467 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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5
Derick Macleod
Derick Macleod
Verified Buyer
“Great items which arrived very quickly Would use again anytime”
Heritage Parts Centre 5 star review on 27th January 2023 Heritage Parts Centre 5 star review on 27th January 2023
Helpful Report
Posted 1 year ago
5
Jerker Thoren
Jerker Thoren
Verified Buyer
“Correct and in time”
Heritage Parts Centre 5 star review on 7th January 2023
Helpful Report
Posted 1 year ago
5
Paul Barthram
Paul Barthram
Verified Buyer
“Great delivery times, good quality parts, I will be back shopping in the new year ++++”
Heritage Parts Centre 5 star review on 21st December 2022
Helpful Report
Posted 1 year ago
5
Andres
Andres
Verified Buyer
“Ordered my exhaust and it was delivered on time. Heritage has great prices and quality parts. I’m extremely happy with my exhaust.”
Heritage Parts Centre 5 star review on 21st December 2022
Helpful Report
Posted 1 year ago
5
Michael Chesser
Michael Chesser
Verified Buyer
“Very nice, hard to find parts for my MK1 "Caddy". Looking forward to getting the steering column rebuilt.”
Heritage Parts Centre 5 star review on 21st December 2022 Heritage Parts Centre 5 star review on 21st December 2022
Helpful Report
Posted 1 year ago
5
Michael
Michael
Verified Buyer
“Thank you for supplying me with parts for my vw t25,,,all in great condition , Will be looking at you for future parts and recommended you to others.”
Heritage Parts Centre 5 star review on 14th November 2022
Helpful Report
Posted 1 year ago
5
Seddik Bouras
Seddik Bouras
Verified Buyer
“Very fast. Original items.”
Heritage Parts Centre 5 star review on 4th November 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Spot on many thanks Pic attached of Wheels fitted:)”
Heritage Parts Centre 5 star review on 3rd November 2022
Helpful Report
Posted 1 year ago
5
Mike Vozzo
Mike Vozzo
Verified Buyer
“I've made a few purchases now from you and has always been a smooth transaction. Your customer service is very good and your selection of parts is very good. I love the fact that even tho you're overseas from me my parts get to the US super quick and for some things are cheaper to buy from you than stores in the states. Thank you very much for everything and I will continue to order parts that I need or hard to find from you.”
Heritage Parts Centre 5 star review on 31st October 2022 Heritage Parts Centre 5 star review on 31st October 2022
Helpful Report
Posted 1 year ago
5
Sastri Narayanasamy
Sastri Narayanasamy
Verified Buyer
“This is not my first time ordering parts for my Golf MK2 16V from Heritage. They always get it right furthermore the parts are good or even better quality. The goods were all well packed & the delivery services is simply superb. Keep up the good work guys”
Heritage Parts Centre 5 star review on 17th October 2022 Heritage Parts Centre 5 star review on 17th October 2022 Heritage Parts Centre 5 star review on 17th October 2022 Heritage Parts Centre 5 star review on 17th October 2022 Heritage Parts Centre 5 star review on 17th October 2022 Heritage Parts Centre 5 star review on 17th October 2022
Helpful Report
Posted 1 year ago
5
Dennis Carlock
Dennis Carlock
Verified Buyer
“Easy to navigate website. Items were packaged well and arrived here in the States a day earlier than expected. Super happy and now my Type 3 is shifting crisp.”
Heritage Parts Centre 5 star review on 14th October 2022 Heritage Parts Centre 5 star review on 14th October 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“I had a front suspension spring snap and needed a replacement fast to get me back on the road, ordered a set of coilovers at 15:45 in the afternoon and received them next morning on time. Excellent service and quality parts. Thank you”
Heritage Parts Centre 5 star review on 5th October 2022
Helpful Report
Posted 1 year ago
5
Paul Cadwallader
Paul Cadwallader
Verified Buyer
“Always helpful and parts availability good for my Golf cabriolet pictured here.”
Heritage Parts Centre 5 star review on 30th September 2022
Helpful Report
Posted 1 year ago
5
Stuart Philipe Barrow
Stuart Philipe Barrow
Verified Buyer
“Heritage continue to deliver quality at a good price. I’m currently using them a lot for restoration parts etc. I think one thing would be good is to rate parts on originality 1-5 for example with 5 being the OEM fit feel and operational of parts.”
Heritage Parts Centre 5 star review on 25th September 2022 Heritage Parts Centre 5 star review on 25th September 2022 Heritage Parts Centre 5 star review on 25th September 2022 Heritage Parts Centre 5 star review on 25th September 2022 Heritage Parts Centre 5 star review on 25th September 2022
Helpful Report
Posted 1 year ago
5
Mr John J Newbury
Mr John J Newbury
Verified Buyer
“I have use Heritage over a number of years and have found the to be very helpful and professional”
Heritage Parts Centre 5 star review on 15th September 2022
Helpful Report
Posted 1 year ago
5
Mark Stubbins
Mark Stubbins
Verified Buyer
“Keep going your bits are needed 😂”
Heritage Parts Centre 5 star review on 2nd September 2022
Helpful Report
Posted 1 year ago
5
Gregory Speed
Gregory Speed
Verified Buyer
“I've made numerous orders now during the restoration of my bug. I've got to the stage where by if I order in a timely fashion I can rely on the parts arriving super fast. I'd like an option to join a membership or something which gives you free shipping? That would be cool. Either way I'll still be shopping with Heritage .”
Heritage Parts Centre 5 star review on 31st August 2022
Helpful Report
Posted 1 year ago
4
Rob Sturgeon
Rob Sturgeon
Verified Buyer
“I’m happy so far. It would be great to speak to a person to sus out the quality etc. keep up the good work”
Heritage Parts Centre 4 star review on 30th August 2022
Helpful Report
Posted 1 year ago
5
Dave Roberts
Dave Roberts
Verified Buyer
“good job done with thanks”
Heritage Parts Centre 5 star review on 22nd August 2022
Helpful Report
Posted 1 year ago
5
Harold Ashley
Harold Ashley
Verified Buyer
“Quick shipping great looking product good price”
Heritage Parts Centre 5 star review on 21st August 2022 Heritage Parts Centre 5 star review on 21st August 2022
Helpful Report
Posted 1 year ago
5
Anna Bosch Marti
Anna Bosch Marti
Verified Buyer
“Todo genial, de muy buena calidad, y el servicio de atención al cliente muy rápido y amable”
Heritage Parts Centre 5 star review on 11th August 2022
Helpful Report
Posted 1 year ago
5
Alex FLOURY
Alex FLOURY
Verified Buyer
“Great parts arrived on time thanks again new headlights on !!!”
Heritage Parts Centre 5 star review on 5th August 2022
Helpful Report
Posted 1 year ago
5
Kevin Malone
Kevin Malone
Verified Buyer
“So nice to have some support for our old cars”
Heritage Parts Centre 5 star review on 3rd August 2022
Helpful Report
Posted 1 year ago
5
Roy Evans
Roy Evans
Verified Buyer
“The staff at Heritage are always helpful and courteous, any problems l have experienced over the years have been swiftly sorted. I would encourage all classic car owners to shop at Heritage parts centre.”
Heritage Parts Centre 5 star review on 3rd August 2022 Heritage Parts Centre 5 star review on 3rd August 2022
Helpful Report
Posted 1 year ago
5
Egor Kaygorodov
Egor Kaygorodov
Verified Buyer
“Have been using vwheritage for years already to buy parts for my mk3 golf and always have a pleasant experience. Shipping is very fast and items always come well packaged in a short amount of time. Will keep using vwheritage for my car's needs :)”
Heritage Parts Centre 5 star review on 3rd August 2022
Helpful Report
Posted 1 year ago
5
Masatsugu Takehisa
Masatsugu Takehisa
Verified Buyer
“I am very happy with your store's response. However, there are some problems with the carrier. I'm sorry I didn't check the package as soon as it arrived. When I unpacked it to install it, the product was bent and the window could not be opened or closed. I managed to fix it, but it cost extra. Handling of luggage is also a problem, but it is considered that the packaging is insufficient (the cushioning material has fallen off).”
Heritage Parts Centre 5 star review on 20th July 2022
Helpful Report
Posted 1 year ago
Thanks for your review and sorry you experienced some issues we really appreciate your feedback.
Posted 1 year ago
5
Raymond Mullins
Raymond Mullins
Verified Buyer
“Awesome perfect fit”
Heritage Parts Centre 5 star review on 19th July 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Thank you for the great “Bubble” style taillights! Ordered 3 sets, for two other buddies & myself. All have been installed on Type 181 VW Things & we are happy w/how the look & ease of installing by use of the stock wiring harness. Good quality, great style & we hope they hold up to the UV-sunshine! 👍🏼👍🏼😎🤙🏽”
Heritage Parts Centre 5 star review on 16th July 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Used a fair few times as I’m doing a mk1 caddy up ,these guys aren't just robots they are enthusiasts which makes a massive difference as we are a garage and know how important correct parts are when ordering,keep up the good work guys!”
Heritage Parts Centre 5 star review on 14th July 2022
Helpful Report
Posted 1 year ago
5
Eoin Burke
Eoin Burke
Verified Buyer
“Everything thing I needed , thank you guys so much , great products and amazing service 10/10”
Heritage Parts Centre 5 star review on 10th July 2022
Helpful Report
Posted 1 year ago
Heritage Parts Centre is rated 4.5 based on 12,467 reviews
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