Heritage Parts Centre Reviews

4.5 Rating 14,577 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,577 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 23rd April 2025

1141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Great quality product at a good price. Fast efficient delivery.”

Helpful Report

Posted 2 days ago

“Excellent service, Super easy to navigate the website with clear and full descriptions, Fast delivery, Great quality products! Highly Recommended Many Thanks”

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Posted 6 hours ago

“Good quality products, great product/vehicle knowledge. Fast delivery all at a great price”

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Posted 6 hours ago

“Me gusta la calidad del material y la atención y tiempo de espera del material seguramente seguiré comprando ahí cuando necesite algo”

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Posted 7 hours ago

“Swift delivery and great after care communication when help was needed.”

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Posted 9 hours ago

“Hochwertige Teile und schnelle Lieferung”

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Posted 10 hours ago

“As described and does the job”

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Posted 14 hours ago

“Selling parts without technical backup or spec details. Lazy, dismissive customer services. Plenty of other firms to use - this one is best avoided.”

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Posted 16 hours ago

“Easy to find the part that I was looking for, arrived promptly and well packed. What more do you need?”

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Posted 17 hours ago

“Always great service!”

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Posted 17 hours ago

“Excellent service parts turned up very quickly also appear to be correct”

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Posted 20 hours ago

“Always great service thanks guys”

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Posted 1 day ago

“Great products, great service and delivery time Happy with my purchases will definatly buy again from heritage”

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Posted 1 day ago

“Buenas tardes, les solicité una pieza que no encontré en la casa oficial de Volkswagen, incluso me dijeron que la tenían fuera de stock, ante tal alarmante respuesta, comencé a buscar por referencia en la web, y todo empezó a salir bien, a los pocos días recibí la pieza en mi domicilio, y pude reparar la avería. Buenos profesionales. Muy recomendables.”

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Posted 1 day ago

“All good. Rear lamp for my T4 turned up quickly, looks just fine and fitted with no problems.”

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Posted 1 day ago

“No fuss wed site and ordered then delivered as promised”

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Posted 1 day ago

“Long delivery ( almost 2 months) and still not got all parts”

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Posted 1 day ago

“Hat zwar lange gedauert aber wurde dann geliefert. Passt 100prozentig..”

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Posted 1 day ago

“Ich bin mit den Service der Firma im Großen und Ganzen zufrieden”

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Posted 1 day ago

“Ordered part for express delivery and arrived on time and a brilliant courier service”

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Posted 2 days ago

“Great website made finding the parts for my 30 year old VW so very easy. The parts were dispatched quickly and were delivered without issue to my garage of choice. I won’t look further than Heritage Parts for my VW parts. Great service, thank you .”

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Posted 2 days ago

Heritage Parts Centre is rated 4.5 based on 14,577 reviews