Heritage Parts Centre Reviews

4.5 Rating 13,901 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,901 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 24th January 2025

Vince Lapier

Anonymous

Anonymous // 01/01/2019

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“Absolutely brilliant selection of VW parts, all at great prices. Brilliant packing and delivery too.”

Heritage Parts Centre 5 star review on 3rd January 2025

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Posted 3 weeks ago

“very pleased with the speed parts arrived”

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Posted 14 hours ago

“Large selection of classic VW parts”

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Posted 1 day ago

“Accurate and helpful website for VW especially including parts for Brazilian buses. Good quality parts. Fast delivery in US”

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Posted 2 days ago

“Quickly sorted a damaged reflector . Sent a photo No quibble new one sent out promptly . Very pleased with them great service ,”

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Posted 2 days ago

“Pas op voor bitcoin-zwendel die misleidende methoden gebruikt, zoals het bevriezen van accounts en afpersing. Raak niet in paniek als je het doelwit bent! Voor deskundige hulp bij het terugkrijgen van uw zoekgeraakte geld, kunt u overwegen contact op te nemen met reaintell”

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Posted 3 days ago

“Spedizione veloce e precisa. Materiale ordinato di ottima qualità.”

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Posted 4 days ago

“Parts arrived promptly. Delighted to be able to buy pattern parts for a 35 year old vehicle.”

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Posted 4 days ago

“Very pleased with item, fast delivery, great service thanks”

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Posted 4 days ago

“Wide range of good quality products, excellent (and quick) advice, convenient website, efficient and reliable expedition and administration.”

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Posted 5 days ago

“Excellent service after the courier lost the first parcel.”

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Posted 1 week ago

“Fast delivery,quality parts”

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Posted 1 week ago

“GOOD SERVICE”

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Posted 1 week ago

“Good service”

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Posted 1 week ago

“A beer good and comprehensive parts supplier although I really miss being able to phone and ask one of your very knowledgeable staff for advice on a certain part. I feel this has lead me to shop around more as heritage now the same as all the other suppliers who are Internet only sales too”

Helpful Report

Posted 1 week ago

Please note that we now operate a technical helpline, available to customers wishing to check a part before ordering online. This is operational between 9-1pm each day (UK Time) by calling +44 1273 444000. Our technical team are unable to advise on order progress, take an order or payment by the telephone or process returns. Please still do this via the website, and use the Chat facility if required.

Posted 1 week ago

“Prompt service with quality parts 👍”

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Posted 1 week ago

“HIGHLY RECOMMENDED, WILL SHOP AGAIN!”

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Posted 1 week ago

“Disappointed in quality of some of the parts received. Not having someone on the phone for help puts me off ordering parts. Ordered a wiper motor, wrong part send out. Now stuck with a £250 part that's no use to me.”

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Posted 1 week ago

“Leider ist eine endgültige Beurteilung erst möglich, wenn die Bestellung vollständig geliefert ist. Bisher ist alles soweit in Ordnung.”

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Posted 1 week ago

“Teile waren schnell da. Hat alles gepasst.”

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Posted 1 week ago

“Die Ware war sehr gut, allerdings war die Kommunikation mangelhaft, ich habe lange keinerlei Nachricht bekommen und die Lieferzeit war zu lang.”

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Posted 1 week ago

Heritage Parts Centre is rated 4.5 based on 13,901 reviews