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Heritage Parts Centre Reviews

4.5 Rating 14,039 Reviews
88 %
of reviewers recommend Heritage Parts Centre
4.5
Based on 14,039 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Im very happy with this product for vw t4 I had to doe small adjustement but its look whery nice I glad that your customer service help me with all information about tracking
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Posted 1 week ago
Really quick delivery and parts are ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘
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Posted 1 week ago
Very good ๐Ÿ‘
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Posted 1 week ago
Todo a estado perfecto el material y transporte era tal como describรญa el anuncio
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Posted 1 week ago
very good company ๐Ÿ‘Œ
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Posted 1 week ago
Why is it free shipping to USA and not Canada? I love your products and selection, but shipping is a major downside.
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Posted 1 week ago
Hi John, I appreciate your feedback. I understand how frustrating shipping costs can be, especially when comparing to the USA. Unfortunately, there are number of factors that mean shipping to Canada is more expensive than to the US. We're continually working to improve our services, including shipping for our Canadian customers. Thank you for your support of our products, and we hope to serve you better in the future!
Posted 1 day ago
I will be buying a lot of spare parts from you guys, my son and I are rebuilding a 1969 vw Karmann Gia, your service is very good and fast. Is it possible to get spare parts for this car in PDF format?
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Posted 1 week ago
Used to be a good company, and this would have been a 5 star rating - but even though I have been using VW Heritage for a long time - I've recently been BOMBARDED by really, really long adverts for Heritage Parts Centre across a number of different apps and websites, ads that interrupt my free time, my enjoyment or my work. Sometimes to the points where - with limited signal - I can load the advert but nothing else. The adverts are unnecessarily long, ill placed, ill advised, and are making me reconsider whether I use Heritage in the future or find another supplier. Very annoying from someone who has been a customer for over 20 years. Work with an ad agency that is less intrusive, or risk losing customers. Simple.
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Posted 1 week ago
Hi Gareth Thank you very much for being a long standing and loyal customer for so long! We appreciate your feedback and we have taken this to our web team so they can consider it and approach it to ensure we are not bombarding customers unnecessarily.
Posted 1 day ago
The parts arrived in a reasonable time and they were good quality and fit
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Posted 1 week ago
Good quality.very well priced delivery on time.
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Posted 1 week ago
I called help desk looking for a part fuel pump for my 68 bug (alternator style ) the person online was very helpful and clear made me feel comfortable and was spot on always like doing business with heritage parts 10 stars in my book thanks again ras i havent been able to install and give a picture as im busy on other jobs but will once installed cheers guys
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Posted 1 week ago
Parts and prices are great. Shipping with DHL is really over priced. The handling charge is ridiculous. Iโ€™ve ordered from others that use Purolator and the charges are reasonable. I would rather have items shipped from the UK rather than the USA. I am not dealing with a protectionist back stabbing country. Just my opinion. Thanks.
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Posted 1 week ago
Great delivery and service!
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Posted 1 week ago
The price was fair. Shipping was fast and reliable. And most of all, the part I ordered was of great quality and as advertised. I will order again. Thank you. ๐Ÿ™
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Posted 1 week ago
Ordered online, drove to Shoreham collected, drove home fitted parts, happy days, all good at a good price ๐Ÿ‘
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Posted 1 week ago
Fast shipping. Items as expected
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Posted 1 week ago
Liegerung hat funktionniert
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Posted 1 week ago
The service provided was second to none
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Posted 1 week ago
Parts were fantastic quality and next day delivery was great. Really got me out of a hole, thanks.
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Posted 1 week ago
Schnelle Lieferung, Ware top!
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Posted 1 week ago
Heritage Parts Centre is rated 4.5 based on 14,039 reviews