Heritage Parts Centre Reviews

4.5 Rating 14,362 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 29th March 2025

1124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Muy buen servicio.....”

Helpful Report

Posted 1 week ago

“always great to do business with”

Helpful Report

Posted 1 week ago

“Will definitely be coming back for those hard to find parts. Was the only ones who sold the clips for the outside window trim. Saved me 200 dollars because I didn't have to order all new trim.”

Helpful Report

Posted 1 week ago

“Misrepresenting on the website in stock items. In this day and age your accounting system should be reporting accurately so that your website tells your customers accurately what is in stock. I was told that it must have been lag between the sale of the last item and my trying to purchase one. Most of these items are NOS new old stock. They continued to tell me more parts were on order but couldn’t tell me when or verify that there would be a refill. I highly doubt they are making any more 20+ year old door sill plates so I chose to look elsewhere. Be aware you’re not necessarily seeing actual inventory on their website.”

Helpful Report

Posted 1 week ago

Hi Josh, thank you for your order and feedback. I have reviewed the email trail regarding this order and we did give you the re-stock date for the items you required. I can also assure you that our stock inventory is correctly displayed on the website. However, in this case, when stock levels are very low or there is only one item left in stock other customers can place orders at the same time or very near to your order time and the last item of stock will be allocated to another order as it was minutes or seconds before yours was placed. Being a worldwide e-commerce business operating in many time zones where customers place orders 24-7 this can occasionally happen. We are sorry for your experience.

Posted 2 days ago

“I’m writing this as I’m fed up of you email s Yes parts were what I ordered . Yes they were posted to me . Yes I received un damaged Well done”

Helpful Report

Posted 1 week ago

“Everything went fine!”

Helpful Report

Posted 1 week ago

“Outstanding Company to deal with! In the past if there was ever a problem they immediately reponded and resolved the issue satisfactory. Intercontinental Parts N.S.W. Pty. Ltd. B. Haehnle”

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Posted 1 week ago

“Parts arrived in a week, perfect”

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Posted 1 week ago

“Tony, tony*jack*son*3330*@gmail*.com* made the recovery process seamless—got all my lost funds back!"”

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Posted 1 week ago

“Good selection of parts, slow delivery.”

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Posted 1 week ago

“no complaints - arrived in good time and well packaged.”

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Posted 1 week ago

“Items were exactly as stated, well packaged and very fast delivery”

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Posted 1 week ago

“Good service and deliovery was very quick. My NEW bumper bars looks fantastic. Thank you. cheers floyd”

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Posted 1 week ago

“Top Ware Schneller Versand”

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Posted 1 week ago

“Great stuff at good price”

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Posted 1 week ago

“Top ware, schnelle Lieferung.”

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Posted 1 week ago

“Alles in Ordnung.”

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Posted 1 week ago

“Perfekt !!!!”

Helpful Report

Posted 1 week ago

“Same great service”

Helpful Report

Posted 1 week ago

“Great prices, fantastic fast service and postage”

Helpful Report

Posted 1 week ago

Heritage Parts Centre is rated 4.5 based on 14,362 reviews