Heritage Parts Centre Reviews

Name: Heritage Parts Centre
Rating: 4.49

4.5 Rating 15,194 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,194 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th July 2025

Tim

Heritage Parts Centre 5 star review on 25th June 2025

Lachlan Deane

Heritage Parts Centre 5 star review on 23rd June 2025

Razvan Scarlatescu

Heritage Parts Centre 5 star review on 15th June 2025

Rafael

1176

Anonymous

Anonymous // 01/01/2019

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“I’ve purchased many a part for my 68 beetle from Heritage Parts Centre and have found them to be always professional, with great quality parts and correct parts matching. They provide great communication and fast shipping to Australia. I can highly recommend purchasing your next VW part from them.”

Heritage Parts Centre 5 star review on 4th July 2025

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Posted 1 week ago

“Easy to use website ,quick delivery and quality products. Will be using Heritage Parts again”

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Posted 2 hours ago

“Ich werde erst eine endgültige Bewertung abgeben, wenn ich das letzte Teil rechtzeitig erhalten habe. VG Matthias Reiher”

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Posted 2 hours ago

“Great product at a good price, fantastic communication from order to delivery. Highly recommended.”

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Posted 3 hours ago

“Todo correcto”

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Posted 3 hours ago

“Parts were just what I needed, but with the extra cost eg vat and delivery i would have been better buying from Heritage on Ebay. I could have saved myself £40. Plus paid for next day delivery but the parts arrived 3 days later.”

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Posted 3 hours ago

“Parts ordered arrived within two days on standard delivery. Great service and parts”

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Posted 6 hours ago

“Excellent product, my question was answered quickly. Purchased with confidence. Great job 👍👍”

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Posted 10 hours ago

“Buongiorno, ho ricevuto i ricambi, ma con grande rammarico non gli ho potuti utilizzare perchè non erano quelli giusti, perchè sul sito sono riportate informazioni sbagliate, in cui si dichiara che sono utilizzabili per diversi tipi di Golf compresa quella di mia proprietà che è una Golf Cabrio Karmann di novembre 1989. Purtroppo non sono utilizzabili e aggiungo vi suggerisco di utilizzare altro corriere che non sia DHL. Ho speso quasi 50€.e non so cosa fare di questiricambi. Vi saluto cordialmente. Gianfranco ADAMO.”

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Posted 10 hours ago

“Alles bestens”

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Posted 13 hours ago

“As always, good quality, speedy delivery and better than another parts supplier.”

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Posted 13 hours ago

“Used Heritage car parts on a couple of previous occasions for my Mk3 Volkswagon golf convertible and never had a problem. Correct parts have always been delivered. Good communication and tracking.”

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Posted 1 day ago

“All good, arrived before time”

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Posted 1 day ago

“Great service quality parts”

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Posted 1 day ago

“Good website prompt delivery . I will use again”

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Posted 1 day ago

“Iv emailed twice asking for an update on my order with no response I’m getting ready to ask for a refund”

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Posted 1 day ago

Hi Peter, we received an email from you on Tuesday asking about your order, which we replied to within 2 minutes. We had also emailed you previously in June after the order was placed, to warn you about the long lead time on the item in your order. Perhaps the emails are in your junk folder?

Posted 5 hours ago

“You just gave me an answer regarding the TUF Certificate, but I haven’t heard anything about the 5% discount- that I didn’t get when I ordered my suspension lift kit. How can I get a refund? Lars Nielsen”

Helpful Report

Posted 1 day ago

Hi Lars, please reach out to our customer service team who can advise you via help@heritagepartscentre.com. Usually the issue with discount codes is because the customer has checked out as a guest rather than logging into the website. Discount codes will only work when you are logged in.

Posted 5 hours ago

“Long delivery time, but due to factory delivery it was understood. Information good.”

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Posted 1 day ago

“Das Teil hat gut gepaßt”

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Posted 1 day ago

“Returning customer , quick delivery and usual great service”

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Posted 1 day ago

“Fast and efficient service. Quality part.”

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Posted 1 day ago

Heritage Parts Centre is rated 4.5 based on 15,194 reviews