Heritage Parts Centre Reviews

4.5 Rating 16,346 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 2nd December 2025

1235

Anonymous

Anonymous // 01/01/2019

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“Great products and quality”

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Posted 1 week ago

“My go to website for parts for my VW.”

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Posted 1 week ago

“Schnell und korrekt”

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Posted 1 week ago

“Very good service. Excellent bonnet viser.thanks.”

Heritage Parts Centre 5 star review on 26th November 2025

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Posted 1 week ago

“Was charged over £40 per cylinder and then found out price was incorrect and re priced to £10. Customer service is hopeless and after admitting the mistake got total radio silence and still awaiting a refund of over £100!”

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Posted 1 week ago

“Easy to order. Good qaulity parts. Quick delivery.”

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Posted 1 week ago

“Quick delivery quality parts”

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Posted 1 week ago

“Hi, I'm still waiting for my parts that were backordered. When they arrive, I'll be happy to leave a review.”

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Posted 1 week ago

“My overall experience was positive. The items arrived in good condition and were as expected. However, the communication could have been better. I was not informed in a timely manner that some of the items were out of stock, and the delivery dates were not clearly communicated. Improving this aspect would make the process much more transparent. Other than that, everything went well”

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Posted 1 week ago

“Alles super.”

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Posted 1 week ago

“Goo service”

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Posted 1 week ago

“Great service from heritage! I will be back soon for more classic mk1 golf parts.”

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Posted 1 week ago

“A great product which arrived quickly”

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Posted 1 week ago

“Easy transaction. Great parts, good price & fast delivery.”

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Posted 1 week ago

“Quick delivery and ok price.”

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Posted 1 week ago

“As described and good quality”

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Posted 1 week ago

“Great thanks 👍”

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Posted 1 week ago

“Great experience overall, Ill absolutely be a return customer. The team at Heritage found me a part for my Caddy that nobody else could, and were very informative and responsive.”

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Posted 1 week ago

“Hallo sehr super Passen am meiner Kurbelwelle weiter so”

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Posted 1 week ago

“Excellent product quality and prompt delivery to Melbourne, Australia. The service was reliable from start to finish, making the entire experience seamless and satisfying.””

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Posted 1 week ago

Heritage Parts Centre is rated 4.5 based on 16,346 reviews