Heritage Parts Centre Reviews

4.5 Rating 16,622 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 23rd January 2026

1244

Anonymous

Anonymous // 01/01/2019

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“Salve,ad oggi 12 gennaio 2026 non ho ricevuto il mio ordine del 16.12.2025 nr. :0002157294.PD ,e al momento sono molto deluso”

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Posted 1 week ago

Mi dispiace. Abbiamo verificato che il tuo ordine è stato spedito e il tracciamento DHL indica che hanno tentato la consegna il 30 dicembre. Non hanno ricevuto alcuna risposta, quindi l'ordine è ancora presso di loro. Ti preghiamo di contattare il nostro servizio clienti all'indirizzo help@heritagepartscentre.com affinché possano approfondire la questione.

Posted 1 week ago

“very good”

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Posted 1 week ago

“parts were perfect definatly use these guys again”

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Posted 1 week ago

“Pezzo arrivato nei tempi previsti, tutto ok. Proffessionalita,e affidabilità.”

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Posted 1 week ago

“Danke, gerne wieder. Es ging schnell und mein GTI stand nicht lange fest. Vielen herzlichen Dank 😘”

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Posted 1 week ago

“Fantastic product. Didn’t get a reply to a query about my order though”

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Posted 2 weeks ago

“Exactly what I wanted”

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Posted 2 weeks ago

“Quick refund 👍”

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Posted 2 weeks ago

“Del producto tanto de la tapa del bote de liquido de frenos como de los discos de frenos no puedo opinar ya que a dia hoy 9 de enero aun no he recibido el producto desde el dia dos que salio de tienda. Un autentico desastre el transporte”

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Posted 2 weeks ago

“Great service again. Heritage honoured its 10% discount for signing up to their Newsletter i did last year. Made a big saving on my Bilstein struts and shocks plus bump stops nad covers. Delivered within 48hrs to my part of Cornwall. Certainly my number one part centre for future purchases.”

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Posted 2 weeks ago

“Absolutely love working with them to sort out the parts for my bug! Reasonably priced, painless online ordering process and very quick to ship!”

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Posted 2 weeks ago

“Está bien que haya disponibilidad de piezas que cuesta encontrar Lo que no tiene sentido es tener que esperar 2 meses pagando un gasto de envío tan alto.”

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Posted 2 weeks ago

Hola, Marc: Gracias por tu comentario. Muchos de nuestros artículos son productos bajo demanda que no se mantienen en stock en nuestros almacenes y, por lo tanto, tienen un plazo de entrega más largo, lo cual se indica en la página del producto. Los gastos de envío dependerán de tu ubicación y de los artículos que compres. Cobramos los gastos de envío de acuerdo con lo que nos cobran los transportistas por la entrega. Muchas gracias. HPC

Posted 4 days ago

“Como siempre palabras y palabras pague minpedido y madie sabe donde esta sigo sin recibirlo”

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Posted 2 weeks ago

Lamentamos su experiencia, veo que mis compañeros le están enviando un pedido de sustitución.

Posted 1 week ago

“Very good indeed ,I wasn't expecting to get a part for a Discovery 1”

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Posted 2 weeks ago

“Exactly what I ordered and quick delivery”

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Posted 2 weeks ago

“Good quality part”

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Posted 2 weeks ago

“Happy with speed and service- sorry about my response time! How do I get help from you guys on a part I'm not sure of it's discription - i have photos I can forward”

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Posted 2 weeks ago

“alles correct verlopen”

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Posted 2 weeks ago

“Alles super! Bei Nachfrage zur Lieferung schnelle Antwort bekommen. Mega”

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Posted 2 weeks ago

“Easy to order online arrived in good time and order complete”

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Posted 2 weeks ago

Heritage Parts Centre is rated 4.5 based on 16,622 reviews