Heritage Parts Centre Reviews

4.5 Rating 15,228 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,228 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 15th July 2025

Werner Kiefer

Heritage Parts Centre 5 star review on 25th June 2025

Lachlan Deane

Heritage Parts Centre 5 star review on 23rd June 2025

Razvan Scarlatescu

Heritage Parts Centre 5 star review on 15th June 2025

Rafael

1176

Anonymous

Anonymous // 01/01/2019

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“Product arrived on time and was exactly as stated in the description”

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Posted 6 days ago

“All the experience was very positive!”

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Posted 6 days ago

“Quick hassle-free service for overseas shipment - part was correct and fit well. Appears to be high quality. Thanks Very Much.”

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Posted 6 days ago

“Fast friendly service A+A+A+”

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Posted 1 week ago

“Alles perfekt abgelaufen.”

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Posted 1 week ago

“I am very satisfied”

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Posted 1 week ago

“Lieferzeit und Kommunikation sind stark verbesserungswürdig. Mit Preis und Qualität sind wir sehr zufrieden.”

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Posted 1 week ago

“Very impressed with the service, only 19 hours from ordering online to deliverd to my house.”

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Posted 1 week ago

“Fast and efficient service. New PORSCHE 924 Speedo cable arrived quickly. Fitted it within half a hour and it worked perfectly. Thanks Richard Beck and I will use you again when I need other spares for my car.”

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Posted 1 week ago

“All was good fast delivery part fitted perfectly ancillary items that came with part had me sratching my head a bit.but it was not a problem I sorted it out .I recommend heritage for parts and will use them instead of the dealer where I can.”

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Posted 1 week ago

“good service”

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Posted 1 week ago

“Already wrote a review on how you ripped me off”

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Posted 1 week ago

Hi Joachim, sorry about your experience. We do notify customers on our US site that customs import handling fees and levies are due on arrival to the country and the customer is liable for them.

Posted 4 days ago

“Very poor response times - parts in correct and still waiting for reply from customer service”

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Posted 1 week ago

Hi Shaun, sorry to see that there was a stock error on your order. I can see that our team got back to you on every message within 24 hours, most of them within 2-3 hours, and got a replacement out to you. We do operate UK business hours so can't unfortunately respond to messages out of these hours as speedily.

Posted 4 days ago

“Did the job and quick to get the parts . Thankyou.”

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Posted 1 week ago

“Gut ...leider keine Einbauanleitung enthalten.”

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Posted 1 week ago

“Very happy with everything Would definitely recommend”

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Posted 1 week ago

“Just what I was looking for good quality and good price easy to fit delivery was excellent will definitely shop with them again”

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Posted 1 week ago

“Great company and service ..to bad you aren't in Australia but all good keep up you great work”

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Posted 1 week ago

“Quality parts at fair price”

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Posted 1 week ago

“Cheap Clips , does not fit in 6mm holes”

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Posted 1 week ago

Thank you for letting us know about this, we have passed this to our product team - they are repro versions of the original so our team are investigating.

Posted 17 hours ago

Heritage Parts Centre is rated 4.5 based on 15,228 reviews