Heritage Parts Centre Reviews

4.5 Rating 13,707 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,707 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 14th November 2024

1076

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“VERY GOOD SOLUTIONS”

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Posted 1 week ago

“Did not get shipping information”

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Posted 1 week ago

“Good service and quick delivery”

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Posted 1 week ago

“WHAT HAPPENED TO THE PHONE LINES!?!?!? Gone from the best to one of the rest - will no longer be using as my go to!”

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Posted 1 week ago

Hi there, sorry to hear of your dissatisfaction here. We took the decision to be online only quite some time ago, in response to customer feedback on telephone waiting times and also to give our team time to answer more customer queries. We've found that our operatives get to more customers quicker online. If you have a question and require detailed technical advice, do email in and one of our team will call you back.

Posted 1 week ago

“All good, received item as described. Happy with purchase.”

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Posted 1 week ago

“Very impressive delivery time. Quicker than local Australian domestic delivery. Parts all correct and very competitive pricing. Overall very impressive.”

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Posted 1 week ago

Thanks for your review, Milo. We're delighted to hear that the parts arrived quickly and were exactly what you needed. Enjoy :)

Posted 1 week ago

“Never received it , as the packing was so poor that the box was completely torn open and this part was missing”

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Posted 1 week ago

“Professionnel”

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Posted 1 week ago

“Ottimi ricambi,qualità ottima”

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Posted 1 week ago

“I am very happy with the international service and fast delivery.”

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Posted 1 week ago

“sono soddisfatto degli articoli che ho preso”

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Posted 1 week ago

“Compré unas molduras de aluminio para la parte baja de un golf MK1 y la experiencia no ha sido muy positiva. Llegaron muy dobladas y dejar recto el aluminio no es nada fácil”

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Posted 1 week ago

“An excellent service and a great product”

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Posted 1 week ago

“Good support. No mistake or surprises when open the boxes. Once of the best option when ordering VW parts.”

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Posted 1 week ago

Thanks for your kind feedback Jose :)

Posted 1 week ago

“Usually no issues but I ordered oil sump drain plug but never arrived, an oversight I’m sure will be sorted soon enough.I would recommend this site.”

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Posted 1 week ago

“alles bestens , jederzeit wieder”

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Posted 1 week ago

“Disponibili e veloci”

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Posted 1 week ago

“Il prodotto che ho acquistato è perfettamente uguale all'originale tempi di consegna corretti, sono soddisfatto del servizio e della qualità dei prodotti.”

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Posted 1 week ago

“Always my favourite place to order parts for my mk2 golf. I highly recommend, very fast shipping and most of all, very good communications with the team. ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 week ago

Thanks for the recommendation Ramveer; it's much appreciated! :)

Posted 1 week ago

“Great parts, great price, fast delivery”

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Posted 1 week ago

Heritage Parts Centre is rated 4.5 based on 13,707 reviews