Heritage Parts Centre Reviews

4.5 Rating 14,849 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,849 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 27th May 2025

1162

Anonymous

Anonymous // 01/01/2019

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“The window kit for my front doors on my kombi all arrived in great time . Hard kit to fit but we got it in the end thanks for all the communication every step of the way 👍😊. The only bad comment was that the box was open when it arrived and I was a bit panicked that there was something missing”

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Posted 4 days ago

“Workpoint: shipping date on the website isn't reliable After a few emails my order came in faster then first email said. They were helpful to get my order faster to me then the second shipping date they send.”

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Posted 4 days ago

“All good parts were just what was needed”

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Posted 5 days ago

“Great company, easy to order, prompt delivery and well packaged panel”

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Posted 5 days ago

“Excellent service and really good quality part. My VW T2 sliding door lock was worn out. The Heritage part was an identical shaped door handle, good quality lock and the chrome looks really good too. Delighted.”

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Posted 5 days ago

“First class service and incredible stock of parts. Just what I needed. WELL DONE HERITAGE.”

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Posted 5 days ago

“Placed order on May 6th. It is now May 26 still no shipping update or tracking number provided even though I enquired two times through contact us. Also waiting for a shipping update for another order that had 1 item on back order. Back order item back in stock. Hope it doesn’t sell out before they complete my order. No reply on contact us for an update. Unless my current orders are resolved I will not be ordering from heritage in the future.”

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Posted 5 days ago

“Good product and price. Lousy delivery and customer service who didn't care. All I was told was we have no control over the delivery firm. You emply them!!”

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Posted 5 days ago

“Definitely high quality parts. I love buying from this company. Would recommend!!”

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Posted 5 days ago

“Very quick delivery.”

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Posted 5 days ago

“The process from the online purchase, customer service and from receiving the items were awesome…. I wanted to recognize Nick for his outstanding customer service!!!”

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Posted 5 days ago

“Guter Service pünktliche Lieferung sehr gute Produktqualität”

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Posted 5 days ago

“Just fitted mountings to chassis swap. All good so far.”

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Posted 5 days ago

“Part ordered was exactly what I asked for, can have no complaints whatsoever with this company”

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Posted 5 days ago

“Exactly as described and delivered quicker than stated. Fits perfect, but I have more work to do on the car before I can say that it sounds any better. Given the better quality of the exhaust, I have little doubt.”

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Posted 5 days ago

“Non so ancora se è stato spedito”

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Posted 5 days ago

“Ottimo prodotto, qualità top e consegna veloce. Consigliatissimo.”

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Posted 5 days ago

“Alles bestens, auf jeden Fall weiterzuempfehlen.”

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Posted 6 days ago

“Looks great”

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Posted 6 days ago

“Excellent service. Prompt delivery of quality parts. Absolutely love the HERITAGE PARTS website.”

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Posted 6 days ago

Heritage Parts Centre is rated 4.5 based on 14,849 reviews