Heritage Parts Centre Reviews

4.5 Rating 16,622 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 23rd January 2026

1244

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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Italiano

“Speciali come sempre”

Helpful Report

Posted 6 days ago

“Genial, en una semana estaban las piezas en España, y muy contento con los productos y el soporte.”

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Posted 6 days ago

“Not sure where the item is shipped or located..need tracking no”

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Posted 1 week ago

Hi Roger Please reach out to us via our email help@heritagepartscentre.com with your order number and we will be happy to help Many thanks HPC

Posted 4 days ago

“Bought Pertronix dizzy cap and leads. Turned up quickly and very well packed. Only thing I don't understand is the pricing, why on earth are different colours such widely different prices”

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Posted 1 week ago

“Top quality parts at very competitive prices.”

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Posted 1 week ago

“Tutto bene GRAZIE”

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Posted 1 week ago

“Reliable and dependable”

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Posted 1 week ago

“Excellent service and product. Much better quality than the one being replaced”

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Posted 1 week ago

“Excellent supply”

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Posted 1 week ago

“Es ist alles sehr gut gelaufen. Auch der Support war prima. Dankeschön”

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Posted 1 week ago

“All good, happy with the service! A pukka bunch. I just wish the phone lines were open later 😉”

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Posted 1 week ago

“Schnelle Lieferung, Ersatzteile sind von guter Qualität, gerne wieder”

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Posted 1 week ago

“Excellent service. Did lost parcel and heritage replaced on next day delivery.”

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Posted 1 week ago

“Parts arrived and good Quality ..”

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Posted 1 week ago

“Excellent service. So helpful and professional. Prompt responses. Great delivery. Highly recommend.”

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Posted 1 week ago

“Schnelle und unkomplizierte Abwicklung. Lieferung zeitnah, Ersatzteile laut Beschreibung. Gerne wieder”

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Posted 1 week ago

“Excelente servicio y entrega súper rápida.”

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Posted 1 week ago

“Tardaron muchísimo en servir el pedido Supuestamente había stock de todo, cosa que no fue cierta Y uno de los recambios no se sirivió: los clips estrechos Y las gomas de juntas de los capós ha resultado no ser la correcta”

Helpful Report

Posted 1 week ago

“I needed this tiny inexpensive part urgently. I found it in stock at Heritage on 9 December 2025,and decided to order two for safety, and pay many times its value in carriage. It is now 12 January 2026, and the part has still not arrived. I contacted Heritage weeks ago, and they told me that I ordered on their U.K. site, and although in stock there, they ship from Europe, where there was no stock. I order parts from a number of companies, some in the U.K. and several in various European countries. Regardless where located, if an item is shown as in stock, I expect it to be shipped. There was no notification to say that it would be late. Recently, I received a message to say that it was now being shipped from the U.K. Around 25 deliveries from other companies (some in the U.K.) have all arrived on time, and another 3 are due today. Very disappointed!”

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Posted 1 week ago

“Alles super, aber die Lieferung hat etwas länger gedauert, da nicht bekannt war das die Teile aus UK kommen. Dafür war wiederum die Lieferzeit okay.”

Helpful Report

Posted 1 week ago

Heritage Parts Centre is rated 4.5 based on 16,622 reviews