Heritage Parts Centre Reviews

4.5 Rating 14,656 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,656 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 4th May 2025

Anonymous

Dani Bautista Sanchez

Heritage Parts Centre 5 star review on 1st May 2025

1148

Anonymous

Anonymous // 01/01/2019

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“Parts are yet to be installed. First time customer, forgot to put in my 10% code...emailed they said they have no way to charge back...not true. It was paid with Paypal, it's easy to send a partial credit, only takes about 2 seconds....pretty lame. Maybe on being a future customer. Shipping was not a problem. Rabbit truck taillights not listed for US years, they are a direct fit.”

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Posted 1 day ago

“Wir haben für die Stoßfänger vorne und hinten die Clipse 171-807-269 C und 171-807-269 B bestellt. Heute wollten wir die Stoßstange vorne montieren und haben dabei festgestellt, dass hier die Clipse mit der Nummer 171-807-269 C nur einmal in der Verpackung mit einem Clips 171-807-269 B waren. Somit haben wir 3 Stück 171-807-269 B und konnten die Stoßstange vorne nicht montieren. :-(”

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Posted 2 days ago

“Ask me again, next time.”

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Posted 4 days ago

“Ordered my new VW 1303 Steering Box and wanted to order more parts. One of them obviously caused a more tha $400 shipping fee. You state , that orders over $250 are shipped for free. This is why I took only the steering box for more than $500 and cancelled the other parts. Very sad. So, my question, either the order over $250 is free shipping or not ?”

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Posted 5 days ago

“Good parts, terrible delivery service, good communication however due to the delivery I would struggle to use yourself again sadly.”

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Posted 1 week ago

“Das bestellte Teil passte nicht, obwohl genau beschrieben. - Heritage Centre ist ein Versuch, nur wenn gar nicht mehr geht.”

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Posted 1 week ago

“Heritage have been fantastic so far with all previous orders. However. Placed order & needed to remove some items that we later found. Requested confirmation that this was done. But no confirmation that they were. Also requested confirmation that items ordered were the correct ones. As description of goods on website wasn’t very clear. Item’s were dispatched, but would have appreciated notification so that we could add To order to save on freight as we are on the other side of the world. Our only complaint is that there was no return communication.”

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Posted 1 week ago

“Hallo. Danke für die Zusendung der Stoßstangen Ich fand es ausgesprochen schlecht, dass ich nicht darüber informiert wurde, dass nur ein Halter kommt und der andere später. Eine ist blank der andere KTL beschichtet. :-( Somit muss ich einen KTL beschichten lassen.”

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Posted 2 weeks ago

“Some parts were perfect but a basic thing like a VW golf fanbelt was a mile out. That involves parcel & going to the post office & paying to return it. Most parts companies for along time have a reg number part matching system.”

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Posted 2 weeks ago

“I will make a full review when i will have all of my orders received”

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Posted 2 weeks ago

“del pedido aun faltan piezas y no tengo información de un nuevo envío”

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Posted 2 weeks ago

“Having bought a 12 volt starter for my 1966 Splitscreen , it was suggested i bought a magnetic bolt to ease fitting , not a good idea , the starter is aluminium , th bolt did not make it easier . Doug.”

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Posted 3 weeks ago

“Firstly, I would like to commend you on the excellent quality of the parts received, it's truly appreciated. However, with reference to Order #0002175124, I would like to bring to your attention that I received a few additional items that were not part of my original order. These include: Door rubbers (Left & Right) – Part No. 11183172/AR (Beetle), A pair of wiper blades – Part No. 421A-SL, Rubber bungs – 50 pcs, Part No. 113857219/A/ and three additional pieces without part numbers. While I understand errors do happen, I was required to pay customs duties on these additional items for which I have no use. Kindly advise on how you wish to proceed with rectifying this matter. I would appreciate any assistance you can provide regarding reimbursement or return instructions. Thank you for your attention to this matter.”

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Posted 3 weeks ago

“Die gelieferten Ventildeckeldichtungen haben den ölverlust nicht stoppen können. Die Teile sind minimal zu klein. Nicht verwendbar. Teuer aber leider nutzlos”

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Posted 3 weeks ago

“Passgenauigkeit geht so, könnte besser sein”

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Posted 1 month ago

“Aus meiner Bestellung vom 7.3. 2025 wurde einTeil schnell geliefert ( Sicherungsclips für Sitzkipphebel ) ,auf den eigentlichen Sitzkipphebel für Porsche 944 warte ich aber bis heute 26.3.vergeblich und es gibt kein Update wann er eintreffen könnte , telefonischer Kontakt nicht möglich, KI Chat brachte keine neuen Erkenntnisse.”

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Posted 1 month ago

“I received the parcel damaged and missing a part. And I ordered the wrong part. Money down the drain.”

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Posted 1 month ago

“Brake parts were pretty expensive”

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Posted 1 month ago

“Good selection of parts, slow delivery.”

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Posted 1 month ago

“Keine Ankündigung und der Sitz war sehr schlecht verpackt!”

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Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 14,656 reviews