Heritage Parts Centre Reviews

4.5 Rating 15,014 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,014 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 19th June 2025

1172

Anonymous

Anonymous // 01/01/2019

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“the parts i ordered were reasonably priced ,my only complaints are ,the company they use to ship the parts has no real way of tracking the delivery ,which was a real pain ,also contacting heritage parts is useless ,you fill out a webform and they get back to you(after a day) ...no real contact numbers for immediate assistance ,so my takeaways from this are ,yes the parts are good and priced reasonabley ,the support is woeful and needs addressed”

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Posted 8 hours ago

“Quick delivery”

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Posted 1 day ago

“The parts we ordered from them have been the correct ones so far, we usually try to get the better quality ones when possible, my only complaint is the delivery company they use, as they take so long to deliver some times when using the free delivery option, thankfully they dont use (Evry) If we order next day we get them quicker. Overall they have the right parts and can deliver them.”

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Posted 1 day ago

“No problems, the pipeline fitted without any issues.”

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Posted 3 days ago

“Shims we're poorly stamped meaning that the centre hole has a slightly raised edge. This added approx 3thou to the thickness in this specific area. Doesn't sound a lot but if using several it mounts up. I rubbed them down on an oilstone.”

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Posted 6 days ago

“Einziger Anbieter dieses Kleinteils, schnell und einfach: Versand extrem überteuert.”

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Posted 1 week ago

“Molto precisi e ben forniti per amanti della T3”

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Posted 1 week ago

“quick and easy to order along with good delivery”

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Posted 1 week ago

“The pump arrived promptly and worked fine. The original would fail intermittently and was hard to understand until I put full voltage on it. I prefered to deal with the human who worked there, simple parts are often hard to find and sets of related parts practically impossible. E.G. I wish to replace coil overs with standard suspension. I don't know exactly what I need, so how do I find it?”

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Posted 1 week ago

“Super Passgenau und gute Qualität 👍 !!!”

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Posted 1 week ago

“Alles bestens bis auf Rückfragen die eventuell nötig sind - obwohl man eine Telefonnummer bekommt nicht erreichbar. Wir hatten in der Anlieferung Probleme und hab vom Versanddienstleister keine Auskunft bzw. nur gesagt bekommen das darf Nur der Versender nicht der Empfänger. Mail unbeantwortet, Anruf vergebens. Ansonsten alles gut.”

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Posted 1 week ago

“Part came quickly etc - but the quality wasn't as good as expected. Trying to fit it broke the holder and then when inserting the actual switch into the part the fitment was so loose I had to glue it on. The switch itself was also cluncky - not smooth at all but it does work and that is what matters I guess.”

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Posted 1 week ago

“Excellent Company to deal with however by the time you add a huge freight bill to get components over here to Australia it really makes for an expensive product”

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Posted 1 week ago

“Hard to contact”

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Posted 2 weeks ago

“Parts arrived within reasonable time although not available initially”

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Posted 2 weeks ago

“Very happy thank you”

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Posted 2 weeks ago

“Op zich ben ik tevreden maar het heeft erg lang geduurd voordat we uiteindelijk onze bestelling kregen.”

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Posted 2 weeks ago

“Fast and as advertised”

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Posted 2 weeks ago

“The goods were good quality and arrived safely; they were just dispatched a little later than expected and only arrived after six business days.”

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Posted 2 weeks ago

“Easy online ordering and parts were in stock. Only gave 4 stars because delivery was pretty slow.”

Helpful Report

Posted 3 weeks ago

Heritage Parts Centre is rated 4.5 based on 15,014 reviews