Heritage Parts Centre Reviews

4.5 Rating 12,374 Reviews

89 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 12,374 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th April 2024

978

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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inglese

“Very happy”

Helpful Report

Posted 2 days ago

“Prices are good. Only thing that lets it down is delivery a bit slow. Be better if they used DPD or similar as standard.”

Helpful Report

Posted 2 days ago

“Love the business and what it stocks BUT... I don't like the new look stand at the Volksworld show in Esher. The stand looks too sterile and should go back to the older days where parts were brought OR at least have a display stand on various parts that can be referred otherwise the stand is too boring at that show ...especially compared to some others.”

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Posted 3 days ago

“Hi , sorry I don't mean to be making an order. Just checking your stock as I'm waiting for a T2 front bumper. Thanks Lee”

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Posted 4 days ago

“Very strange your customer survey ask a how I communicated with Heritage and includes “telephone” as an answer???? Would recommend you back telephone support to actually be able to provide customer service!”

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Posted 6 days ago

“Best parts in the industry for old VW's. May cost a pretty penny but you will find OEM parts for your old car.”

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Posted 1 week ago

“Recieved fuel tank filler Very greatful Regards”

Helpful Report

Posted 2 weeks ago

“Lo único, que m incómodo, es que no enviaron a la fecha programada y la enviaron más tarde. Por lo demás llegó en perfecto estado el producto. Gracias”

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Posted 2 weeks ago

“Parts are very good only issue is the demanding emails constantly asking for feedback or reviews . If I had a problem with the items I brought I would contact you”

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Posted 2 weeks ago

“Competenza e servizio impeccabile”

Helpful Report

Posted 2 weeks ago

“Order promptly dispatched and all correct and in good condition.”

Helpful Report

Posted 2 weeks ago

“You have great parts but I was surprised that I had to pay over 25 dollars shipping for a box that weighed ounces and the parts cost less than the shipping. Kind of illusive:(”

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Posted 2 weeks ago

“Alles gut. Bestellung kam schnell und Fragen wurde schnell beantwortet.”

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Posted 2 weeks ago

“hat Super geklappt, nur leider DHL (dafür könnt IHr nichts) wieder mit verzögerungn beim Zoll.. Ansonsten gerne wieder....”

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Posted 3 weeks ago

“No personal touch as all done online so not able to speak to anyone”

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Posted 3 weeks ago

“Would have been 5 stars but still waiting for my other strut”

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Posted 3 weeks ago

“Very happy with the service normally. This time, I would have liked to have spoken to someone. Also, but unusually, the parts took some time to be delivered.”

Helpful Report

Posted 4 weeks ago

“quality parts delivered in timely manner”

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Posted 4 weeks ago

“Quick easy good service”

Helpful Report

Posted 1 month ago

“gut, vieles verfügbar”

Helpful Report

Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 12,374 reviews