Heritage Parts Centre Reviews

4.5 Rating 15,680 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 24th August 2025

1195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Molto precisi e ben forniti per amanti della T3”

Helpful Report

Posted 2 months ago

“quick and easy to order along with good delivery”

Helpful Report

Posted 2 months ago

“The pump arrived promptly and worked fine. The original would fail intermittently and was hard to understand until I put full voltage on it. I prefered to deal with the human who worked there, simple parts are often hard to find and sets of related parts practically impossible. E.G. I wish to replace coil overs with standard suspension. I don't know exactly what I need, so how do I find it?”

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Posted 2 months ago

“Super Passgenau und gute Qualität 👍 !!!”

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Posted 2 months ago

“Alles bestens bis auf Rückfragen die eventuell nötig sind - obwohl man eine Telefonnummer bekommt nicht erreichbar. Wir hatten in der Anlieferung Probleme und hab vom Versanddienstleister keine Auskunft bzw. nur gesagt bekommen das darf Nur der Versender nicht der Empfänger. Mail unbeantwortet, Anruf vergebens. Ansonsten alles gut.”

Helpful Report

Posted 2 months ago

“Part came quickly etc - but the quality wasn't as good as expected. Trying to fit it broke the holder and then when inserting the actual switch into the part the fitment was so loose I had to glue it on. The switch itself was also cluncky - not smooth at all but it does work and that is what matters I guess.”

Helpful Report

Posted 2 months ago

“Excellent Company to deal with however by the time you add a huge freight bill to get components over here to Australia it really makes for an expensive product”

Helpful Report

Posted 2 months ago

“Hard to contact”

Helpful Report

Posted 2 months ago

“Parts arrived within reasonable time although not available initially”

Helpful Report

Posted 2 months ago

“Very happy thank you”

Helpful Report

Posted 2 months ago

“Op zich ben ik tevreden maar het heeft erg lang geduurd voordat we uiteindelijk onze bestelling kregen.”

Helpful Report

Posted 2 months ago

“Fast and as advertised”

Helpful Report

Posted 3 months ago

“The goods were good quality and arrived safely; they were just dispatched a little later than expected and only arrived after six business days.”

Helpful Report

Posted 3 months ago

“Easy online ordering and parts were in stock. Only gave 4 stars because delivery was pretty slow.”

Helpful Report

Posted 3 months ago

“Like most companies, they are present with strengths and weaknesses. My relationship with Heritage will survive minor set backs and they will continue to take my money and serve my needs without great concern over me as an individual. They have stock and access to parts that others simple do not, so for this reason they will continue to be on my list. Thus said the companies ethis over quantity versus quality arguments have all been resolved. Prices are fair on the majority of lines. Technical and customer support are approachable and response times are reasonable but not invested which again follows a calculated approach.”

Helpful Report

Posted 3 months ago

“Workpoint: shipping date on the website isn't reliable After a few emails my order came in faster then first email said. They were helpful to get my order faster to me then the second shipping date they send.”

Helpful Report

Posted 3 months ago

“Molto bene!!!”

Helpful Report

Posted 3 months ago

“Entrega perfecta sin problemas.”

Helpful Report

Posted 3 months ago

“Toimitusaika laski tähden”

Helpful Report

Posted 3 months ago

“Schnelle Lieferung, Top!”

Helpful Report

Posted 3 months ago

Heritage Parts Centre is rated 4.5 based on 15,680 reviews