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Heritage Parts Centre Reviews

4.5 Rating 12,466 Reviews
88 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
26,911
 Metrics Info
4.5
Based on 12,466 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Alan Koh
Verified Buyer
“I’m happy with the parts & services, thank you.”
Helpful Report
Posted 2 months ago
Jesús Angel
Verified Buyer
“Todo correcto”
Helpful Report
Posted 2 months ago
FERNANDO
Verified Buyer
“Los gastos de envío son muy altos.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“wide variety of products”
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Posted 2 months ago
Chiara
Verified Buyer
“articolo giusto va perfettamente”
Helpful Report
Posted 2 months ago
Bruno
Verified Buyer
“very good thaks”
Helpful Report
Posted 2 months ago
Gary
Verified Buyer
“Good service ,reasonable prices. Dealt with returns promptly and efficently A couple of the smaller I think reproduction items leave a bit to be desired but on the whole not a bad experience!”
Helpful Report
Posted 2 months ago
Kevin Shepherd
Verified Buyer
“I only live 30mins away from VW Heritage, which is great. The downside is that since Covid, like many businesses they have removed the human element. The shop and counter have been removed. It used to be really great because you could have a chat about parts and get great advice. Now you have to send an email and wait up to 48hrs. Like I said, other companies have done exactly the same....just the 'New normal"...a term I am not very fond of!”
Helpful Report
Posted 2 months ago
Ingo
Verified Buyer
“Das Produkt ist im Grunde zutreffend beschrieben. Einzig und allein ist die Abbildung des Produktes minimal anders, als das beschriebene beziehungsweise das von mir gebrauchte Teil. Tatsächlich muss ich aber noch prüfen, inwiefern es trotzdem passt. die Zustellung war relativ zügig.Alles in allem ein empfehlenswerter Lieferant.”
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Posted 2 months ago
MARK PELL
Verified Buyer
“Good stuff”
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Posted 2 months ago
Christoph
Verified Buyer
“Sehr gutes Material 👍”
Helpful Report
Posted 2 months ago
Alejandro
Verified Buyer
“Hubo problemas con el envío pero finalmente todo llegó bien”
Helpful Report
Posted 3 months ago
Michael
Verified Buyer
“Leider stimmte der Lagerbestand bei der Bestellung (Bambusablage Typ 3) und auch später im Shop nicht (sollten 2 vorrätig sein - es war aber keiner da) dadurch musste ich warten und sie 2 Pakete schicken. Sonst war alles in Ordnung. Viele Grüße Michael”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Fast delivery only ordered few time do plan to order from them again”
Helpful Report
Posted 3 months ago
Rene
Verified Buyer
“Problem with sending this item were solved in a very good way, good service”
Helpful Report
Posted 3 months ago
Jordi Torres Gómez
Verified Buyer
“Todo correcto pero a veces tardan en enviar los productos.”
Helpful Report
Posted 3 months ago
Stefan Gadt
Verified Buyer
“Alles gut geklappt, gerne wieder.”
Helpful Report
Posted 3 months ago
Webster
Verified Buyer
“The part arrived quickly and well packaged but after visiting the garage it was not needed so I had to return it & get a refund.”
Helpful Report
Posted 3 months ago
Angus McQuater
Verified Buyer
“Got the right heavy-duty part at a decent price, thanks.”
Helpful Report
Posted 3 months ago
Annette Fleming
Verified Buyer
“Parts were shipped promptly and notification sent. Interior packing to prevent parts from contact with each other and moving within the box could be improved. Tapered tailpipes for VW are difficult to find, but you have them.”
Helpful Report
Posted 3 months ago
Heritage Parts Centre is rated 4.5 based on 12,466 reviews
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