Heritage Parts Centre Reviews

4.5 Rating 14,657 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,657 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 4th May 2025

Anonymous

Dani Bautista Sanchez

Heritage Parts Centre 5 star review on 1st May 2025

1148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Estoy esperando la segunda parte de mi pedido”

Helpful Report

Posted 2 months ago

“Il materiale che cercavo è arrivato velocemente e conforme all'ordine.”

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Posted 2 months ago

“Part are ok and you usually have what I need but delivery could be quicker. Order from Just Kampers and parts are usually here next day.”

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Posted 2 months ago

“All was great, it takes little bit longer time, but fine anyway! :)”

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Posted 3 months ago

“Good quality.very well priced delivery on time.”

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Posted 3 months ago

“Parts and prices are great. Shipping with DHL is really over priced. The handling charge is ridiculous. I’ve ordered from others that use Purolator and the charges are reasonable. I would rather have items shipped from the UK rather than the USA. I am not dealing with a protectionist back stabbing country. Just my opinion. Thanks.”

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Posted 3 months ago

“Liegerung hat funktionniert”

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Posted 3 months ago

“Heritage are in a good place to provide everything for maintenance and restoration of my mk1 and mk2 golfs but it seems like most of what i order is either not the part shown or is for some specific version that isnt mentioned in the description”

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Posted 3 months ago

“Instructions on fitting the heating buttons would have been helpful. Otherwise happy with the service and product.”

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Posted 3 months ago

“Parts are quality tested by vw owners great buy”

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Posted 3 months ago

“Very good website which is fast . Some common parts like oil seals , are out of stock with a back order . But overall a great place to buy from . Kind regards Paul”

Helpful Report

Posted 3 months ago

“A beer good and comprehensive parts supplier although I really miss being able to phone and ask one of your very knowledgeable staff for advice on a certain part. I feel this has lead me to shop around more as heritage now the same as all the other suppliers who are Internet only sales too”

Helpful Report

Posted 3 months ago

Please note that we now operate a technical helpline, available to customers wishing to check a part before ordering online. This is operational between 9-1pm each day (UK Time) by calling +44 1273 444000. Our technical team are unable to advise on order progress, take an order or payment by the telephone or process returns. Please still do this via the website, and use the Chat facility if required.

Posted 3 months ago

“Azkar bidaltzen dituzte produktuak, eta, ia denetik daukate, hau da, askotariko ekoizkinak dauzkate. Asko eskertzen da gisa horretako piezak erosteko aukera izatea, zeinek hainbat urteko ibilgailuak konpontzen edo hobetzen saiatzeko abagunea izateko beharrezkoak diren.”

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Posted 3 months ago

“Order arrived promptly following order on date promised. Goods well packed and perfect for the job.”

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Posted 4 months ago

“pezzi arrivati in tempi brevi, ed il volante che ho acquistato è di buona qualità. Non è poi facile trovare ricambi per una T3 quindi sono contento che esiste questo fornitore”

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Posted 4 months ago

“On the whole very good any problems are dealt with quickly and professionally handled will definitely use again”

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Posted 4 months ago

“Alles tipptopp!”

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Posted 4 months ago

“Good. But I am waiting for some parts a few weeks now, and I don't get any update on the delivery.”

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Posted 4 months ago

“great service as usual, highly recomend. The window regulator i fitted was top quality and fitted perfect”

Helpful Report

Posted 5 months ago

“The parts were good and had kept my car original. Price of parts were fair but had to pay more than expect for shipping for a large item.”

Helpful Report

Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 14,657 reviews