Heritage Parts Centre Reviews

4.5 Rating 17,272 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 17,272 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 12th May 2026

1253

Anonymous

Anonymous // 01/01/2019

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“The purchase experience was great. They kept me informed of the delivery time frame. Would order again if I need something.”

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Posted 4 weeks ago

“Ok but I would rather just speak to a store person on the phone like the old days and order.”

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Posted 4 weeks ago

“Part of my order came in nice and quick, as soon as the rest (backorder) comes in i can share the full experience 1 hub cap clip did already break unfortunately”

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Posted 4 weeks ago

“Good service and fast delivery, ordered replacement anti-roll bar bushes for my 996 Turbo, fit is fine but don’t appear to be as substantial as the originals, hopefully they will stand the test of time ok.”

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Posted 1 month ago

“Great selection of parts. Sometimes de packaging is a little bit flimsy..”

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Posted 1 month ago

“Guten Tag ich finde es nicht gut dass ich die VAT Bezahlen muss wenn das Paket in ein Anderes Land Versendet wird. Keine Rechnungskopie für die Zollabfertigung dabei ist.”

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Posted 1 month ago

“I'm not sure as a trader (Volksgoods) you have started asking for feedback? I guess 80% of the parts are to replace our local stock, the other 20% ordered for a specific task. Yes the service from VW Heritage is generally very good to outstanding. If and when we do have an issue with a part purchased from you it is resolved even if there is a 'time elapsed' situation since purchase.”

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Posted 1 month ago

“Lot’s of parts for a good price. Would shop here again”

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Posted 1 month ago

“Schnelle Lieferung”

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Posted 1 month ago

“Das gelieferte Teil stimmt nicht mit dem Foto überein, passt aber perfekt. Die passende Unterlegscheibe sollte jedoch auch mitgeliefert werden.”

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Posted 1 month ago

“I wasn't expecting that tariff on the part”

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Posted 1 month ago

“Los artículos han llegado en los plazos y corresponden con lo solicitado”

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Posted 1 month ago

“Muy buena tienda pero tienen articulos agotados que puedes pedirlos igualmente ,aun sigo a la espera de las dos correas para el estante del maletero y llevo 6 meses esperando. Por todo lo demas las piezas originales y todo correcto.”

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Posted 1 month ago

“produits de bonne qualité”

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Posted 1 month ago

“Schnelle Lieferung,Vintagespeed Schalthebel ivory günstiger als in anderen Shops.”

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Posted 1 month ago

“I am not sure that the part is the correct one because it looks so different but, it might just be a new and improved design. I was disappointed that there was not an hard copy of instructions for installing included in package. I’m taking the Van and Brackets into a Certified VW mechanic and see if they know how to put them on.”

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Posted 1 month ago

“E' andato tutto bene”

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Posted 1 month ago

“Parts arrived on time and fair price. I was missing a bag of bits in the set (would have been 5 stars) they sent the missing parts out straight away. Great service and quality parts.”

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Posted 1 month ago

“Reklamation wurde unkompliziert zu meiner Zufriedenheit erledigt”

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Posted 1 month ago

“Parts not fitted yet but they look right, quick click and collect - I miss the counter service which was a lot easier. I questioned the price of the parts as it was a lot cheaper (over £17) to buy all the bits seperately than to buy the set. I never got a reply to my message but thankfully the price was corrected.”

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Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 17,272 reviews