Heritage Parts Centre Reviews

4.5 Rating 15,014 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,014 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 19th June 2025

1172

Anonymous

Anonymous // 01/01/2019

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“Like most companies, they are present with strengths and weaknesses. My relationship with Heritage will survive minor set backs and they will continue to take my money and serve my needs without great concern over me as an individual. They have stock and access to parts that others simple do not, so for this reason they will continue to be on my list. Thus said the companies ethis over quantity versus quality arguments have all been resolved. Prices are fair on the majority of lines. Technical and customer support are approachable and response times are reasonable but not invested which again follows a calculated approach.”

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Posted 3 weeks ago

“Workpoint: shipping date on the website isn't reliable After a few emails my order came in faster then first email said. They were helpful to get my order faster to me then the second shipping date they send.”

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Posted 3 weeks ago

“Molto bene!!!”

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Posted 3 weeks ago

“Entrega perfecta sin problemas.”

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Posted 4 weeks ago

“Toimitusaika laski tähden”

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Posted 4 weeks ago

“Schnelle Lieferung, Top!”

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Posted 4 weeks ago

“i order parts on line which is a pain in the back side as i wanted to ask a question be for ordering in the end i took a chance . i can modify to fit . I would order other parts if i could speak to a person”

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Posted 1 month ago

“Dip stick was not for my 2 litre golf just did not fit as it did not have enough bend to check oil. Would recommend but at this time they didn't give what I had asked for.”

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Posted 1 month ago

“I had some issues with my order. The service team did an outstanding job answering my questions and helping with the issues. Delivery time and availability where not so great. Quality of the parts seems to be very good. I will probably order again.”

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Posted 1 month ago

“The item purchased (VW subframe) was ideal and fitted well ... my only comment would be that I had no notification of delivery and was not around when the driver placed the 44 kg item on the driveway”

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Posted 1 month ago

“Hallo Mir fehlt immer noch ein Teil der bestellten Ware Also keine Bewertung Mfg C. Richter”

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Posted 1 month ago

“Alles supi, wie beschrieben, gerne wieder”

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Posted 1 month ago

“Der Zeitraum zwischen Bestellung und Lieferung war erfreulich kurz. Lediglich bei dem deutschen Paketdienst traten unvorhersebare Probleme auf.”

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Posted 1 month ago

“Was struggling to find things and there is no longer any telephone support. Really difficult now. Also one item wrong in order and invoice shows wrong address even though it was delivered correctly.”

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Posted 2 months ago

“Awesome, great service fast delivery to Nz, keep up The great work”

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Posted 2 months ago

“Parts very good, shipping on second order didn’t get delivered fast.”

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Posted 2 months ago

“Die bestellten Artikel haben leider nicht für das Fahrzeug gepasst. Dennoch war die Stornierung schnell und einfach 👍”

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Posted 2 months ago

“Es hat alles gut geklappt!”

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Posted 2 months ago

“Part delivered on time, but it was only a washer and the oackaging was massive.”

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Posted 2 months ago

“Thank you very good”

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Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 15,014 reviews