Heritage Parts Centre Reviews

4.5 Rating 14,228 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,228 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Parts are quality tested by vw owners great buy”

Helpful Report

Posted 1 month ago

“Very good website which is fast . Some common parts like oil seals , are out of stock with a back order . But overall a great place to buy from . Kind regards Paul”

Helpful Report

Posted 1 month ago

“A beer good and comprehensive parts supplier although I really miss being able to phone and ask one of your very knowledgeable staff for advice on a certain part. I feel this has lead me to shop around more as heritage now the same as all the other suppliers who are Internet only sales too”

Helpful Report

Posted 1 month ago

Please note that we now operate a technical helpline, available to customers wishing to check a part before ordering online. This is operational between 9-1pm each day (UK Time) by calling +44 1273 444000. Our technical team are unable to advise on order progress, take an order or payment by the telephone or process returns. Please still do this via the website, and use the Chat facility if required.

Posted 1 month ago

“Azkar bidaltzen dituzte produktuak, eta, ia denetik daukate, hau da, askotariko ekoizkinak dauzkate. Asko eskertzen da gisa horretako piezak erosteko aukera izatea, zeinek hainbat urteko ibilgailuak konpontzen edo hobetzen saiatzeko abagunea izateko beharrezkoak diren.”

Helpful Report

Posted 2 months ago

“Order arrived promptly following order on date promised. Goods well packed and perfect for the job.”

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Posted 2 months ago

“pezzi arrivati in tempi brevi, ed il volante che ho acquistato è di buona qualità. Non è poi facile trovare ricambi per una T3 quindi sono contento che esiste questo fornitore”

Helpful Report

Posted 2 months ago

“On the whole very good any problems are dealt with quickly and professionally handled will definitely use again”

Helpful Report

Posted 2 months ago

“Alles tipptopp!”

Helpful Report

Posted 3 months ago

“Good. But I am waiting for some parts a few weeks now, and I don't get any update on the delivery.”

Helpful Report

Posted 3 months ago

“great service as usual, highly recomend. The window regulator i fitted was top quality and fitted perfect”

Helpful Report

Posted 3 months ago

“The parts were good and had kept my car original. Price of parts were fair but had to pay more than expect for shipping for a large item.”

Helpful Report

Posted 3 months ago

“Courier used was not efficient at delivery,never had a problem before.There was damage to one of the parts but I was able to bend the part back into shape.First time I've had a damaged part from Heritage.”

Helpful Report

Posted 3 months ago

“Very happy with parts and service thankyou”

Helpful Report

Posted 3 months ago

“El kit funciona bien en general. Los topes plásticos de los perfiles son frágiles.”

Helpful Report

Posted 3 months ago

“The part I ordered did not fit. This was due to the manufacturer changing the spec. However this was not Heritage’s fault and they did give a full refund without quibble. So I would definitely use them again.”

Helpful Report

Posted 3 months ago

“Gerne wieder preis Leistung ok”

Helpful Report

Posted 3 months ago

“Läuft wie es soll, freundlicher Kontakt und guter Service. Umtausch nd Rückgaben problemlos möglich, dauert aber etwas länger mit dem Versand.”

Helpful Report

Posted 3 months ago

“Did not get shipping information”

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Posted 4 months ago

“sono soddisfatto degli articoli che ho preso”

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Posted 4 months ago

“Usually no issues but I ordered oil sump drain plug but never arrived, an oversight I’m sure will be sorted soon enough.I would recommend this site.”

Helpful Report

Posted 4 months ago

Heritage Parts Centre is rated 4.5 based on 14,228 reviews