Heritage Parts Centre Reviews

4.5 Rating 15,680 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 24th August 2025

1195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“i order parts on line which is a pain in the back side as i wanted to ask a question be for ordering in the end i took a chance . i can modify to fit . I would order other parts if i could speak to a person”

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Posted 3 months ago

“Dip stick was not for my 2 litre golf just did not fit as it did not have enough bend to check oil. Would recommend but at this time they didn't give what I had asked for.”

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Posted 3 months ago

“I had some issues with my order. The service team did an outstanding job answering my questions and helping with the issues. Delivery time and availability where not so great. Quality of the parts seems to be very good. I will probably order again.”

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Posted 3 months ago

“The item purchased (VW subframe) was ideal and fitted well ... my only comment would be that I had no notification of delivery and was not around when the driver placed the 44 kg item on the driveway”

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Posted 3 months ago

“Hallo Mir fehlt immer noch ein Teil der bestellten Ware Also keine Bewertung Mfg C. Richter”

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Posted 4 months ago

“Alles supi, wie beschrieben, gerne wieder”

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Posted 4 months ago

“Der Zeitraum zwischen Bestellung und Lieferung war erfreulich kurz. Lediglich bei dem deutschen Paketdienst traten unvorhersebare Probleme auf.”

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Posted 4 months ago

“Was struggling to find things and there is no longer any telephone support. Really difficult now. Also one item wrong in order and invoice shows wrong address even though it was delivered correctly.”

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Posted 4 months ago

“Awesome, great service fast delivery to Nz, keep up The great work”

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Posted 4 months ago

“Parts very good, shipping on second order didn’t get delivered fast.”

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Posted 4 months ago

“Die bestellten Artikel haben leider nicht für das Fahrzeug gepasst. Dennoch war die Stornierung schnell und einfach 👍”

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Posted 4 months ago

“Es hat alles gut geklappt!”

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Posted 4 months ago

“Part delivered on time, but it was only a washer and the oackaging was massive.”

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Posted 4 months ago

“Thank you very good”

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Posted 4 months ago

“They have a wide range of parts, the prices of which are comparable with other similar vendors. I ordered a bunch of said parts and they were delivered several days later. Their site is easy to use. So that's all good. Recommended.”

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Posted 4 months ago

“Tutto bene grazie”

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Posted 4 months ago

“Very friendly fast delivery will definitely be ordering more parts for my t2 👍🏼”

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Posted 4 months ago

“Got here as expected”

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Posted 4 months ago

“Todo bien, el producto llegó bien y sirve perfectamente. Muchas gracias. Ha sido una compra satisfactoria”

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Posted 4 months ago

“schnell und unkompliziert”

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Posted 4 months ago

Heritage Parts Centre is rated 4.5 based on 15,680 reviews