Heritage Parts Centre Reviews

4.5 Rating 16,346 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 2nd December 2025

1235

Anonymous

Anonymous // 01/01/2019

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“Good quality car cover! Fits the Beetle perfectly. Looks as though it will last as long as my old cover it is replacing. First class delivery service. Thank you,”

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Posted 3 days ago

“Always supply quality parts at affordable prices, my experience with heritage has been first class and I would recommend them highly..”

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Posted 4 days ago

“Excellent just kampers let me down when they sent me my stuff with half the stuff missing,so I turned to you guys who got me everything I needed very quickly,well done to you,just kampers shame on you very disappointed.”

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Posted 4 days ago

“I placed an order with you and it took one month to deliver even though at the website stated that would be delivered within 2 weeks. Further more, both of products were defective. I emailed a couple of times complaining and no one answered let alone solving this issue. Very bad experience.”

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Posted 4 days ago

Hi Nikoll, we are sorry to hear of your experience. I cannot see any emails from you informing us of the damage, our stock information was correct. I can see one email from you asking about login details and one where you asked about the 2 week lead time. We replied to both, perhaps they are in your spam or junk folders? Do email us via help@heritagepartscentre.com with images of the defects so we can look into this for you.

Posted 1 day ago

“Il materiale è di ottima qualità ma la spedizione è stata divisa in 2 e la prima parte non è stata ancora consegnata (26 ottobre) nonostante l'invio di numerose mail al vostro help center non ho ricevuto soddisfacente risposta ne il materiale.”

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Posted 5 days ago

“Always a quick relatable. service and quality part's”

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Posted 5 days ago

“Proffesional and nice service provided.”

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Posted 5 days ago

“Great communication, Fast shipping service, A++++”

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Posted 5 days ago

“Scirocco mk2 1991… I bought the rocker cover gasket set, looks really good quality and priced reasonably. Safely delivered so I have no second thoughts about recommendations.”

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Posted 5 days ago

“To be honest didn't know of there existence until I looked on the Internet. All I can say wish I had found them earlier. The parts are good quality and was very pleased with my purchase. I would recommend.”

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Posted 5 days ago

“Useful and timely assistance”

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Posted 5 days ago

“Arrived quickly. Good pricing. Helpful on emailed queries.”

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Posted 6 days ago

“Ottimo prodotto e ottimo servizio. Sono rimasto molto soddisfatto peril vostro servizio”

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Posted 6 days ago

“Excellent seller highly recommended”

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Posted 6 days ago

“.........15 giorni ad aspettare e poi arriva metà della merce....”

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Posted 6 days ago

“YOUR ONLINE PRODOUCT IS NOT WHAT I RECEIVED AFTER PLACING MY ORDER . BOTH HAVE THE SAME CODE !! I ORDERED VW BEETLE DISC BRAKE KIT ,”

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Posted 6 days ago

“Good parts, quite quick delivery! All satisfyed.”

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Posted 6 days ago

“Always very helpful. Great stock and amazing delivery.”

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Posted 1 week ago

“Ancora non ho ricevuto il cofano”

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Posted 1 week ago

“Have made two orders, first was due in a week, still not arrived, second was an Exaust, 2 days DHL have failed to deliver. Very poor”

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Posted 1 week ago

Heritage Parts Centre is rated 4.5 based on 16,346 reviews