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Heritage Parts Centre Reviews

4.5 Rating 15,228 Reviews
88 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
32,219
 Metrics Info
4.5
Based on 15,228 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Niklas
Verified Buyer
“Lieferzeiten sind unterirdisch!”
Helpful Report
Posted 1 day ago
Es tut uns leid, dies zu hören, aber seien Sie versichert, dass wir unsere Lieferpartner ständig überprüfen, um den bestmöglichen Service zu bieten.
Posted 17 hours ago
Ian
Verified Buyer
“Arrived promptly and all in good order, easy to fit and no logos as described, does the job very well.”
Helpful Report
Posted 1 day ago
David
Verified Buyer
“What a very useful place and a huge resource as spotted on Drew Pritchard’s classic show. Please read the speed of delivery and package. Highly recommend this place. These guys really look after you.”
Helpful Report
Posted 2 days ago
Nace
Verified Buyer
“Fast deliveri prfect parts”
Helpful Report
Posted 2 days ago
Herbert Romirer
Verified Buyer
“Den Zylindersatz für 2180 ccm mit starker Zylinderwand konnte ich nur bei euch finden, finde ich sehr gut da durch 92 mm Bohrung die Dichtfläche Zylinder u Kopf etwas stärker ist. Mein Lob! Gruß Herbert”
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
“great items brought”
Helpful Report
Posted 2 days ago
Kevin Redl
Verified Buyer
“Part delivered as advertised and much quicker than I expected.”
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
“This was on track for a 5 star review--selection, quality, price, speed--but it got ambushed by the US tariff situation. So you ask, how is a US imposed tariff a Heritage Parts Centre problem? The country of origin is not clearly identified in the Heritage web listings. So points-off to Heritage in this new world of Global Trade Wreckage by US MAGA/Trump. My $62.75 USD order was charged $94.48 by UPS and their 'Customs Broker'. (This in addition to the $53.24 shipping to get it here.) I will not be paying this 'Customs charge' so I will likely never see these parts and $116 order total is down the drain. Yes, I should have inquired as to the country of origin, but I (stupidly) took it on faith that parts from a German company (Hella) and a German aftermarket supplier (Forst) would at least be EU or UK origin and subject to the de-minimis exemption. Turns out the Forst parts (the bulk of the cost) were Chinese, for which Trump in his China grievance removed de-minimis. My advice to Heritage: Put the country of origin on your listings--and tariff warnings in big red letters--or else shut down service to USA customers until the US gets its head out of the sand (or wherever it is currently stuck). It will preserve your dignity--and spare our frustration.”
Helpful Report
Posted 3 days ago
Hi there, thank you for the feedback here. We are working with both our web team and suppliers so we can make the country of origin clearer for our US customers. We are sorry for this situation.
Posted 17 hours ago
Bugsy
Verified Buyer
“Good parts good quality”
Helpful Report
Posted 3 days ago
Robert
Verified Buyer
“Happy to use Heritage, their Web Site is clean and easy to navigate. They also have a good delivery time and items are as described.”
Helpful Report
Posted 3 days ago
Steve Smith
Verified Buyer
“Good supply of parts”
Helpful Report
Posted 3 days ago
James
Verified Buyer
“Excellent service very fast delivery found everything I needed easily 😀 5 star 🌟”
Helpful Report
Posted 3 days ago
Russell Cathcart
Verified Buyer
“Class service. Prompt dispatch and delivery, good comms, responsive after-sales service and most importantly good quality items. Got it right all round - highly recommended.”
Helpful Report
Posted 3 days ago
Günter
Verified Buyer
“Hat alles gepasst.”
Helpful Report
Posted 3 days ago
Paul Young
Verified Buyer
“Easy to use website ,quick delivery and quality products. Will be using Heritage Parts again”
Helpful Report
Posted 4 days ago
Matthias Reiher
Verified Buyer
“Ich werde erst eine endgültige Bewertung abgeben, wenn ich das letzte Teil rechtzeitig erhalten habe. VG Matthias Reiher”
Helpful Report
Posted 4 days ago
Tim
Verified Buyer
“Great product at a good price, fantastic communication from order to delivery. Highly recommended.”
Heritage Parts Centre 5 star review on 11th July 2025
Helpful Report
Posted 4 days ago
Pablo Pedro
Verified Buyer
“Todo correcto”
Helpful Report
Posted 4 days ago
Angela
Verified Buyer
“Parts were just what I needed, but with the extra cost eg vat and delivery i would have been better buying from Heritage on Ebay. I could have saved myself £40. Plus paid for next day delivery but the parts arrived 3 days later.”
Helpful Report
Posted 4 days ago
Victor Smith
Verified Buyer
“Parts ordered arrived within two days on standard delivery. Great service and parts”
Helpful Report
Posted 4 days ago
Heritage Parts Centre is rated 4.5 based on 15,228 reviews
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