Heritage Parts Centre Reviews

4.5 Rating 14,524 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 19th April 2025

Andreas Engeloch

Heritage Parts Centre 5 star review on 14th April 2025

Dave Armstrong

Heritage Parts Centre 5 star review on 13th April 2025

Benjamin

Anonymous

Anonymous // 01/01/2019

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“Some parts were perfect but a basic thing like a VW golf fanbelt was a mile out. That involves parcel & going to the post office & paying to return it. Most parts companies for along time have a reg number part matching system.”

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Posted 2 days ago

“Hallo und guten Tag, vorab, ich bin zufrieden mit der Qualität der Ware und dem Support von Heritage. Ein Teil der Lieferung hat länger gedauert, was aber für mich vollkommen in Ordnung war, da die Ware zunächst aus England nach Deutschland musste. Der Support hat mir immer schnell und freundlich Rückmeldung gegeben. Die Lieferung ist komplett und die Preise sind angemessen. Vielen Dank!!! Mit freundlichen Grüßen Olaf Petersen”

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Posted 2 days ago

“Great customer service & very happy with our parts!”

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Posted 2 days ago

“great service”

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Posted 2 days ago

“Easy to order with, parts supplied as ordered.”

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Posted 2 days ago

“Always great service and products plus the online information makes selection easy.”

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Posted 2 days ago

“I ordered a heated rear window for a 74 Karmann Ghia which is unavailable in the USA. I was concerned about having it shipped from the UK but it came in perfect shape. It was very well packaged and looked great! Thanks Heritage!”

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Posted 2 days ago

“Speedy delivery. I will use them again.”

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Posted 3 days ago

“Excellent service”

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Posted 3 days ago

“Ordered arrived quick and well packaged”

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Posted 3 days ago

“Great service. Fast delivery, well packed and more importantly the items I bought were perfect. Thanks.”

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Posted 3 days ago

“Shipping was great👍”

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Posted 3 days ago

“The service is very good would recommend you”

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Posted 3 days ago

“The part was not the correct fit - the connections are marginally too large and so you have to use a lot of force to get it to go in place. Wholes for the bolts are also cut in the wrong place - had to be bent to fit the front one and the rear didn't align at all.”

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Posted 3 days ago

“Servizio ottimo”

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Posted 3 days ago

“I had a very positive experience with this company. They offer excellent service and are very reliable to work with. Everything was handled professionally and delivered on time. What I especially appreciated was how well everything was packaged—very neat and secure.”

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Posted 3 days ago

“Excellent service and parts. Speedy delivery too! Love Heritage!”

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Posted 3 days ago

“First time I've dealt with 'Heritage' . The parts were quickly despatched and delivered, and seem to be good quality, well finished pattern parts . (Unlike some ive had in rhe past!) I haven't fitted them yet, so can't comment on durability as yet. But i don't foresee any problems. I'll certainly be returning for other items. 👍”

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Posted 4 days ago

“I will make a full review when i will have all of my orders received”

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Posted 4 days ago

“Parts very good, shipping on second order didn’t get delivered fast.”

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Posted 4 days ago

Heritage Parts Centre is rated 4.5 based on 14,524 reviews