Heritage Parts Centre Reviews

4.5 Rating 14,849 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,849 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 27th May 2025

1162

Anonymous

Anonymous // 01/01/2019

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“You always have the stuff I cant find in sweden or finland!”

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Posted 2 days ago

“Alles Super schnell geliefert”

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Posted 2 days ago

“Heritage had the parts I needed at a good price and with quick delivery.”

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Posted 2 days ago

“Really great service. I was unsure about a part but the guy on the phone went above and beyond to help. I'll always come back”

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Posted 2 days ago

“Hyvää palvelua. Hinnat hieman korkeat mutta muuten ok!”

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Posted 2 days ago

“Ordered parts from Perth WA Arrived within 6 days of order Awesome service”

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Posted 3 days ago

“Excellent service. No Problem with the part supplied. Communication was good”

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Posted 3 days ago

“The right part delivered quickly”

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Posted 3 days ago

“First class 👍”

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Posted 3 days ago

“danke!!längere lieferzeit aber tolles produkt!”

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Posted 3 days ago

“Très satisfait, de ma commande”

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Posted 3 days ago

“The experience of dealing with the parts centre was very good. But they were very badly let down by their delivery service. I needed the part in a hurry. Paid a reasonable amount for next day delivery before 12. When did the courier try to deliver it to my garage business? 7.30 pm. Part finally arrived days later (weekend in the middle). Terrible service from a supposed reliable courier. Change your courier immediately or stop offering next day delivery.”

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Posted 4 days ago

“Super fast delivery albeit the part I ordered was wrong so had to return. Refund issued speedily too. Would definitely use again”

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Posted 4 days ago

“Like most companies, they are present with strengths and weaknesses. My relationship with Heritage will survive minor set backs and they will continue to take my money and serve my needs without great concern over me as an individual. They have stock and access to parts that others simple do not, so for this reason they will continue to be on my list. Thus said the companies ethis over quantity versus quality arguments have all been resolved. Prices are fair on the majority of lines. Technical and customer support are approachable and response times are reasonable but not invested which again follows a calculated approach.”

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Posted 4 days ago

“Bestelltes Teil weiterhin nicht erhalten!”

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Posted 4 days ago

“Erstklassige Ware zum top Preis! Schnelle und verlässliche Lieferung.”

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Posted 4 days ago

“Has not shipped the rims after over one and half months from ordering and payment. Is not able to tell the delivery date and does not cancel the order nor refund the payment.”

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Posted 4 days ago

“Hello, it wasn’t my first time with Heritage Parts Centre and I’m really happy with your company. I highly recommend your service, keep up the good work. Regards from Poland!”

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Posted 4 days ago

“Brought the h4 loom upgrade kit about a month ago and just got round to fitting it and the difference is huge fitted to a 1980 t25 that did have the terrible 40/45w bulbs.”

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Posted 4 days ago

“Had lost Heritage certificate so rang for certification number and order copy online”

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Posted 4 days ago

Heritage Parts Centre is rated 4.5 based on 14,849 reviews