Heritage Parts Centre Reviews

4.5 Rating 16,196 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,196 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 26th October 2025

Jorge Talavera García

Heritage Parts Centre 5 star review on 9th October 2025

Daniel Doyle

1232

Anonymous

Anonymous // 01/01/2019

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“Good like always”

Helpful Report

Posted 4 days ago

“Parts delivered quickly. Sadly I have sold the car and will no longer require the services of Heritage. I wish them well for the future.”

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Posted 5 days ago

“Items of good quality and as described! Fast shipping”

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Posted 5 days ago

“Very good service. Website was great and not hard to navigate and order the right parts. Arrived in good condition and on time. Good quality parts. Yes would recommend and will use service in the future.”

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Posted 6 days ago

“Decent quality goods at a fair price, delivered quickly and safely!”

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Posted 1 week ago

“Anfrage wurde beantwortet danke, und Lieferung auch bestens. Mfg.”

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Posted 1 week ago

“Hallo, ich habe eine Bestellung getätigt, die sich als nicht passend erwiesen hat, obwohl es in der Beschreibung hätte passen sollen. Abschließend habe ich das Bauteil zurückgeschickt und musste noch Retourengebühren bezahlen, obwohl ich schon bei der Bestellung Portogebühren bezahlt hatte. Ich finde dies sehr ärgerlich und nicht akzeptabel. Ich bestelle zukünftig bei anderen Händlern. Mit freundlichen Grüßen Holger”

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Posted 1 week ago

“Grand choix de pièces et envoi rapide.”

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Posted 1 week ago

“Knowledgeable person on phone and very quick despatch of goods.”

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Posted 1 week ago

“Package delivered on time.”

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Posted 1 week ago

“good all round”

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Posted 1 week ago

“Very easy to deal with and the click and collect service great. Trip to seaside. Fish and chips and pick up my parts. Brilliant.”

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Posted 1 week ago

“Bought a Land Rover freelander power steering reservoir which cured all the power steering issues after spending 100’s at the garage. Very satisfied with this cheap effective part 👏”

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Posted 1 week ago

“Artikel wie beschrieben immer wieder gerne”

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Posted 1 week ago

“Alles prima”

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Posted 1 week ago

“Der Versand hat schnell und ohne Probleme geklappt, man wurde immer auf dem laufenden gehalten, vielleicht sogar etwas zuviel ; )”

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Posted 1 week ago

“Excelent. Great shop. Fast shipping”

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Posted 1 week ago

“Everything was going according to plan with the mk4 rear caliper upgrade swap, however, it is never plug n play. The mK2 brake hard line would not reach the mk4 brake line wasn’t long enough. We could either switch to mk3 hardlines or get a 1999 Passat rear break line to connect to the mk2 hard line. There was extra brake line slack. Luckily, I’m going to upgrade to MK3 the hardlines in order to go stainless steel with the lines provided by VW heritage.”

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Posted 1 week ago

“As described, fast delivery , will use service again , thanks .”

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Posted 1 week ago

“Good quick service quality panel good fit . . .”

Helpful Report

Posted 1 week ago

Heritage Parts Centre is rated 4.5 based on 16,196 reviews