Heritage Parts Centre Reviews

4.5 Rating 16,730 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,730 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 6th March 2026

1246

Anonymous

Anonymous // 01/01/2019

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“Den habe ich garnicht bekommen echt witzig und dann so viel Geld bezahlt”

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Posted 1 month ago

“Timely and polite customer service. Let down by courier as some items arrived damaged, but no quibbles Heritage sorted it out quickly. My only issue was you could not ring them as it was all email / ticket based comms. Sometimes it’s easier to explain on a telephone call.”

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Posted 1 month ago

“Perfect service...as always.”

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Posted 1 month ago

“Keine Ware...dpd zeigt es an das es angekommen ist , komisch so schnell bsch zwei Tagen? DPD angeschrieben sendungsnummer unbekannt, naja besser Finger weg”

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Posted 1 month ago

“Part didn't arrive and refund refused for 10 days”

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Posted 1 month ago

Hi Chris, sorry that the couriers let us down and did not deliver on this occasion. I have reviewed the email chain and can see that our team refunded immediately both your request initially for the next day delivery charge refund and the full order refund when you let us know that you didn't receive it after the initial email afterwards. At no point did we refuse your refund, but we are sorry you did not receive your order.

Posted 1 month ago

“Excelent service , excelent quality part”

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Posted 1 month ago

“Great service great part will use again”

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Posted 1 month ago

“Very good, and quick deliveries”

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Posted 1 month ago

“Envío, comunicación, todo muy bien más que recomendables, portes de envío algo altos pero bien gestionado.”

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Posted 1 month ago

“Thanks guys for suplying a new shaft for my Landy gearbox at a great price.”

Heritage Parts Centre 5 star review on 23rd January 2026

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Posted 1 month ago

“El producto estaba descrito perfectamente y las gomas son exactas al modelo original, encajan perfectamente y se ve un producto de calidad. El precio bastante bueno”

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Posted 1 month ago

“Ottimo grazie”

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Posted 1 month ago

“Gute Qualität und guter Preis.”

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Posted 1 month ago

“Quick delivery and parts seem to be good quality except the slave cylinder push rod seems a little too short?”

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Posted 1 month ago

“Muy rápida la entrega y productos aceptables”

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Posted 1 month ago

“Super efficient and super fast service- highly recommended!”

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Posted 1 month ago

“Die Lieferung war sehr schnell. Leider war der erste Spiegel defekt. Dafür kann Heritage Parts Centre vermutlich nichts dafür. Ich habe die Ware beanstandet und ich bekam sehr schnell eine Ersatzlieferung. So sollte Service aussehen. Einfach nur TOP!!!”

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Posted 1 month ago

“Bought from here a few times now, all parts for a classic beetle baja. Delivery has been quick, usually have most if not all the little bolts and odd bits I’ve searched for. They have the cheapest IRS rear polybushes I could find which I’ve had a couple of sets of for different arms. This time I ordered stainless louvered firewall kit and unfortunately it was damaged by the delivery company. Heritage were easy to deal with and the replacement was sent out quickly with no issues. Would recommend.”

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Posted 1 month ago

“the relays haven't arrived yet. I ordered them on January 8th and they haven't reached my address.”

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Posted 1 month ago

“Everything perfect!”

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Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 16,730 reviews