Heritage Parts Centre Reviews

4.5 Rating 16,629 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,629 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 13th January 2026

Chris Wood

Heritage Parts Centre 5 star review on 2nd January 2026

Bradley Power

Heritage Parts Centre 5 star review on 13th December 2025

SHAUN SMITH

Heritage Parts Centre 5 star review on 10th December 2025

Anonym

1243

Anonymous

Anonymous // 01/01/2019

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“Hat prima funktioniert.”

Helpful Report

Posted 4 weeks ago

“Ordered parts for my Golf cab to be delivered to Australia, spend over $250 and free delivery, had to wait for some parts to come in before shipment but they arrived quicker than estimated and it all arrived and all parts were correct and fitted great. I will definately be using Heritage Parts again, and probably quite soon!!”

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Posted 4 weeks ago

“Quick and easy . Good quality.”

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Posted 4 weeks ago

“Zuverlässige Bestellabwicklung, Artikel entspricht der Beschreibung und macht qualitativ einen guten Eindruck.”

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Posted 4 weeks ago

“Great range of products and excellent service”

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Posted 4 weeks ago

“Once again the parts reached me on the other side of the world in good shape”

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Posted 4 weeks ago

“Got the wrong part and it took 3 weeks for them to offer to let me return it.”

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Posted 4 weeks ago

Hi Roger, sorry for your experience. I have reviewed our email coms and can see that you ordered incorrectly. I can see the team replied to all your messages speedily apart from the 5 day period where we were shut for the Christmas holiday, I am sorry for the delay in that period.

Posted 2 weeks ago

“Very pleased with item ,great seller A1”

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Posted 4 weeks ago

“Parts received quickly. Free shipping and all correct.”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Excelentes!!!”

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Posted 1 month ago

“All good as should be”

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Posted 1 month ago

“Still waiting for a part I ordered on the 8 th of December?? Many thanks”

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Posted 1 month ago

Hi Chris, I can see the team emailed you regarding this once they returned from the xmas break. The item you ordered has a 6 week lead time, which is indicated both on the search result page and the product page also. Your order confirmation email also gives this information, sorry for any misunderstanding.

Posted 2 weeks ago

“First time of using Heritage and it won't be the last. Ordered a small part for my son's T2, website was easy to navigate, communication about the order was excellent and it arrived quickly.”

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Posted 1 month ago

“No puedo decir nada, ya que hice el pedido hace 1 mes y aún no me llegó”

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Posted 1 month ago

“Good price and quick shipping!”

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Posted 1 month ago

“Starter motor ordered on website, arrived promptly well packaged”

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Posted 1 month ago

“Good quality and decent price”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Shipping and pricing was excelent.Exhaust looks like good quality, though not fitted yet, possibly the slip joints are too loose.”

Helpful Report

Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 16,629 reviews