Heritage Parts Centre Reviews

4.5 Rating 13,710 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,710 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 14th November 2024

1076

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Couldn’t have done a better job”

Helpful Report

Posted 1 month ago

“The petrol pump as ordered works well, good quick delivery many thanks, jb.”

Helpful Report

Posted 1 month ago

“Bel sito veramente”

Helpful Report

Posted 1 month ago

“Ware gut, Versand hat etwas gedauert aber war angekündigt”

Helpful Report

Posted 1 month ago

“Would definitely order again 100%! Painless even with me being located in Hawaii”

Helpful Report

Posted 1 month ago

“perfekt og hurtig levering”

Helpful Report

Posted 1 month ago

“great service always”

Helpful Report

Posted 1 month ago

“Fast service, good and reasonable priced parts. I wil be using them again.”

Helpful Report

Posted 1 month ago

“I have not received the product yet”

Helpful Report

Posted 1 month ago

Hi Harri, please do reach out to our customer service team via help@heritagepartscentre.com so they can look into this for you.

Posted 4 weeks ago

“First class service would use them again”

Helpful Report

Posted 1 month ago

“The customer service is not that great. It seems that the employees, or the hired service centre, are just order takers and do not make a customer feel taken care of. They are more likely to just say sorry we can't do that. For example when I had placed my recent order and I realised I forgot to add an important part to the order and I did not want to initiate another shipping charge for this super light weight item. 1st there was no way to edit my order after placing, nor was there a way to cancel it. (think of Amazon, as they have these options). I called to ask someone if they could help and the answer I received was. "No we can't change orders once they have been placed." I ended up writting back again and someone bent the rules and sent me a link to pay for just the part I missed and add it to the order. Yeah! On this same order there was a wrong item that arrived a dual jet nozzle for the windshield washer on an early beetle. The correct item as shown in the photo for the item ordered is a tear drop shape, and what came was more of an oval shape (different part from later beetles). I have not initiated the refund on this yet, as there is still an item that is outstanding from this order the Bonnet Crest Seal Set SKU: 113-853-611 Backorder Special Order - delivery 12 weeks This item has never shipped yet I received this survey as if the order is completed.”

Helpful Report

Posted 1 month ago

“wide selection, fair price, fast shipping”

Helpful Report

Posted 1 month ago

“Hat alles super geklappt. Die Qualität ist auch sehr gut. Stimmt alles.”

Helpful Report

Posted 1 month ago

“Spot on as always!! Super fast delivery too!!”

Helpful Report

Posted 1 month ago

“Good stuff and well priced”

Helpful Report

Posted 1 month ago

“Excellent service.will buy from you again.”

Helpful Report

Posted 1 month ago

“Artikel wurde noch nicht geliefert.”

Helpful Report

Posted 1 month ago

“I didn't recived it yet”

Helpful Report

Posted 1 month ago

Hi Juan, sorry to hear this. I can see that our Customer Service Team have spoken to you via email and dealt with this for you.

Posted 4 weeks ago

“Excellent Service, parts seem very good.”

Helpful Report

Posted 1 month ago

“Schnelle Lieferung, guter Preis. Qualität augenscheinlich dem Preis entsprechend”

Helpful Report

Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 13,710 reviews