Heritage Parts Centre Reviews

4.5 Rating 14,397 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st March 2025

1128

Anonymous

Anonymous // 01/01/2019

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“All good. Everything as expected. Arrived in a timely manner”

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Posted 3 weeks ago

“Good service as usuall just let down by courier”

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Posted 3 weeks ago

“Very prompt will all questions and helpful in responding”

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Posted 3 weeks ago

“Fantastic service every time thank you.”

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Posted 3 weeks ago

“Just what I ordered and very quick delivery.”

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Posted 3 weeks ago

“Alles gut.”

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Posted 3 weeks ago

“Fantastic service and great company. Delivery was really quick and item came packaged well.”

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Posted 3 weeks ago

“All very good 👍”

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Posted 3 weeks ago

“Top Preis, top Ware, schneller Versand! Was will man mehr?”

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Posted 3 weeks ago

“Great.. Helpful customer services.. Thanks”

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Posted 3 weeks ago

“Full range Good quality spares for Vw beetle”

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Posted 3 weeks ago

“Hat alles super geklappt. Teil entspricht den Vorstellungen. Hochwertig und paßgenau”

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Posted 3 weeks ago

“Part arrived in a reasonable given it came from the UK. Quality was good.”

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Posted 3 weeks ago

“Was delighted to receive my part for my1981 VW KombiT3 soeedely”

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Posted 3 weeks ago

“Here i could find almost everything i needed for may Golf Mk2 restauration. Well handeled and always there for answer a question and inform us about delivering and others..”

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Posted 3 weeks ago

“Ik heb nog niks ontvangen. Ik had al contact gehad met klantenservice die zei dat het ligt aan de leverancier. Maar ja we hebben het over een zekering die gewoon via de post kan verstuurd worden.”

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Posted 3 weeks ago

Het spijt me om uw feedback te horen, maar ik ben blij dat ons team uw vraag heeft beantwoord. Sommige onderdelen in onze voorraad hebben een lange levertijd.

Posted 1 week ago

“I inquired about the availability of a small part which was listed as "special order". I was assured that the part was available. I did not want to pay nearly $30 for international shipping for a $4 part, so I found a bunch of other parts to order which I did not really need, but figured I woudl likely use on my project. I was told the order woudl ship once the special order part was recieved. A week or so later I was told my order shipped because the speical order part was no longer available. This was disappointing. I should have been asked if I still wanted the rest of my order befor shipping short.”

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Posted 3 weeks ago

Hi Michael, we are sorry to hear this. We will feed this back to the team, they usually assume that customers would like the remainder of their order when an item becomes no longer available from our suppliers.

Posted 1 week ago

“Bad I ordet a fuel block off plate Et never came 😟😟 Your Order #WEBXU160225000085636”

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Posted 3 weeks ago

Hi Johnny I can see that our team helped you find your order, thank you for shopping Heritage!

Posted 1 week ago

“Sehr schlecht, Artikel entspricht 0% dem Original, schade, nie wieder”

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Posted 3 weeks ago

Es tut uns leid zu hören, dass Sie mit dem Material des Dachhimmels unzufrieden sind. Wir sind ständig bestrebt, die besten Lieferanten für unsere Kunden zu finden. Ihr Feedback ist sehr wichtig und wurde an unser Produktentwicklungsteam weitergegeben.

Posted 1 week ago

“Fast and simple, and I got what I needed!”

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Posted 3 weeks ago

Heritage Parts Centre is rated 4.5 based on 14,397 reviews