Heritage Parts Centre Reviews

4.5 Rating 16,629 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,629 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 13th January 2026

Chris Wood

Heritage Parts Centre 5 star review on 2nd January 2026

Bradley Power

Heritage Parts Centre 5 star review on 13th December 2025

SHAUN SMITH

Heritage Parts Centre 5 star review on 10th December 2025

Anonym

1243

Anonymous

Anonymous // 01/01/2019

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“everything OK”

Helpful Report

Posted 1 month ago

“Excellent service and quality”

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Posted 1 month ago

“An exspensive purchase to scratch a itch. Itch gone wallet lighter. EXCELLENT SERVICE from VWH.”

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Posted 1 month ago

“Wurde laufend auf dem Stand der Bestellung gehalten. Bin mit dem Artikel zufrieden”

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Posted 1 month ago

“Ware gut, Service gut, Versand gut. Internetseite könnte übersichtlicher sein.”

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Posted 1 month ago

“Generally good quality and price. Quickly dispatched.”

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Posted 1 month ago

“Quick delivery, top products. And a very good webshop top.”

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Posted 1 month ago

“WARNING do not buy the 911 spring plates. They are not fit for purpose, the welds will brake and will lead to a front wheel loosing contact with the road. Heritage parts will not help you in any way and will blame you for not checking the welds. Very poor customer service. Avoid like the plague.”

Helpful Report

Posted 1 month ago

Hi Rick, we are sorry for your experience but on checking we have an email trail here where we apologised, checked our stock for defects so we could be sure this was an isolated incident, and offered you a full refund. At no point have we refused to help or blamed you for the issue.

Posted 2 weeks ago

“Heritage parts supply good quality parts and you have a question it gets response within 24 hours . However I personally have experienced issues . One was a fly wheel main seal , I must have waited 15 Weeks with no updates when it would be delivered. The next issue is again an out of stock part , to date no update whatsoever when this part will be delivered. I am sure Heritage parts could give updates on a regular basis . Kind regards Paul Howard”

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Posted 1 month ago

“So good to know that classic beetle parts are still readily available in most cases”

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Posted 1 month ago

“Tagfahrlichter optisch i.O. Keine Einbauanweisung, falscher, unbrauchbarer Anschaltplan. Von Heritage keine Lösung.”

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Posted 1 month ago

Hallo Henri, vielen Dank für Ihr Feedback. Leider wird das Produkt nicht mit einer Montageanleitung geliefert, worauf wir in der Produktbeschreibung auf unserer Website hinweisen. Vielen Dank HPC

Posted 2 weeks ago

“Tardo pero al final lo recibi en buen estsdo”

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Posted 1 month ago

“Me faltan productos de llegar y se supone que no están en stock y en la página pone que si que hay stok”

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Posted 1 month ago

Hola, es posible que esté consultando la página web incorrecta: nuestras páginas web del Reino Unido y del resto del mundo tienen niveles de existencias diferentes a los de las páginas web de la UE. Nuestro almacén de la UE tiene niveles de existencias diferentes. Veo que su pedido ya se ha tramitado.

Posted 2 weeks ago

“Great Company 5 Stars”

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Posted 1 month ago

“Repuesto idéntico al original. Fantástico.”

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Posted 1 month ago

“Alles super! danke!”

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Posted 1 month ago

“Very prompt service, good value..”

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Posted 1 month ago

“A good place.”

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Posted 1 month ago

“Spedizione fatta nei tempi previsti e prodotto conforme all'inserzione, valido il prezzo d'acquisto della merce comprata.”

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Posted 1 month ago

“Really fast response online, took one week from England to Australia delivery, very happy at a good price, thanks Don 👍🙂”

Helpful Report

Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 16,629 reviews