Heritage Parts Centre Reviews

4.5 Rating 18,554 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 15th October 2026

1287

Anonymous

Anonymous // 01/01/2019

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“Very pleased with the service”

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Posted 3 weeks ago

“Part was bang on time .Orginal part so fitted so well.”

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Posted 3 weeks ago

“Could you please tell me what parts I have bort from you.”

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Posted 3 weeks ago

Hi Jay, we cannot do that here - could you please email our team on help@heritagepartscentre.com so they can look at this for you.

Posted 3 weeks ago

“Artikel wie beschrieben, geliefert und eingebaut”

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Posted 3 weeks ago

“Refurbing the steering rack on the mk1 whilst it’s just a shell, so needed all the fairies, clips and two tie rod ends as well as a tie rod. All arrived really quick and are good quality. That’s just a snippet of what’s on my wish list.”

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Posted 3 weeks ago

“I’ve used Heritage parts centre for over 10 years or more. Had a 51 split screen, a 66 traveller and now a 59 4 door saloon. Every order was easy to place and received almost with next day delivery. I thoroughly recommend them for quality spares.”

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Posted 3 weeks ago

“Ich bin sehr zufrieden mit meiner gelieferte Ware”

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Posted 3 weeks ago

“Great price compared to other well known VW online shops. Paid for next day delivery and received it before 11am Would use again without hesitation”

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Posted 3 weeks ago

“Sent a query and got a helpful and speedy reply. Part I ordered arrived quickly and undamaged. Not fitted the part yet so unfortunately can't comment on that”

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Posted 3 weeks ago

“Always a great service”

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Posted 3 weeks ago

“Perfekter Service und gute Qualität, gerne wieder”

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Posted 3 weeks ago

“Very good and fast delivery”

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Posted 3 weeks ago

“Todo llegó según me habían indicado en tiempo. Buen servicio y material adecuado”

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Posted 3 weeks ago

“I'm 're-restoring' a 1967 Beetle I first restored 30 years ago and gave to my Daughter. I used many parts (I had invoices for over £1200) from the Heritage Parts Centre for the first restoration and I'm really glad to say they are as helpful today as they were 30 years ago! Really glad these folk have stood the test of time and that people with knowledge are there to help us keep our old cars on the road. Many of the parts I bought then are still serviceable, despite abuse and the car being left in the open for many years. This says something for the quality they supplied back in the day and the quality of the bits I'm buying now seems equally good. Keep up the good work!”

Heritage Parts Centre 5 star review on 21st September 2026

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Posted 3 weeks ago

“Good price and fast delivery as usual 👍👍”

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Posted 3 weeks ago

“Always good, would recommend.”

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Posted 3 weeks ago

“Ich habe zwei Teile bestellt. Beide waren als "am Lager" gekennzeichnet. Das erste Teil ( Synchronring) kam zeitnah, auf das zweite Teil ( Haltegriff) musste ich 3 Wochen warten. Es gab leider keine Mitteilung über eine Teilieferungen, geschweige denn über einen neuen Liefertermin, weder auf dem Lieferschein, noch per Mail. Erst auf Nachfrage wurde der Sachverhalt geklärt.”

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Posted 3 weeks ago

“Il gradimento è in chiaro scuro perché a fronte di una celere spedizione ho constatato l’assenza di uno dei pezzi ordinati e regolarmente pagati. Ho inoltrato una segnalazione cui è seguita la spiegazione che il pezzo mancante non è al momento disponibile sebbene al momento dell’ordine fosse regolarmente presente nel catalogo. Contattato in merito dal vostro ufficio con celerità resto in attesa di ricevere la merce mancante.”

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Posted 3 weeks ago

“Das Produkt ist genau so gut wie der Service, nämlich sehr! ;-)”

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Posted 3 weeks ago

“No ha llegado ni la mitad del pedido y lo dan por acabado….”

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Posted 3 weeks ago

Hi there, I think you might be mistaken, I've checked our email system and can't find any emails from you about this issue. Please email our team at help@heritagepartscentre.com

Posted 3 weeks ago

Heritage Parts Centre is rated 4.5 based on 18,554 reviews