Heritage Parts Centre Reviews

4.5 Rating 13,710 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,710 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 14th November 2024

1076

Anonymous

Anonymous // 01/01/2019

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“No contact after receiving wrong part and I’ve n my ade contact but no correspondence from them in regarding what I should do with it”

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Posted 1 month ago

Hi Scot, I can see we replied to the enquiry to you sent us on Sunday at 10am Monday morning outlining how to return unwanted items. Do check your spam or junk folders if you have not received our reply.

Posted 4 weeks ago

“A very efficient and prompt service”

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Posted 1 month ago

“Ho recentemente fatto un nuovo ordine di ricambi per il mio Bus Bay T2 e posso solo dire che si riconfermano ad alta efficienza! È l'ennesimo ordine che faccio nel tempo e la situazione rimane inalterata: ottimi ricambi, ricambi a 360°, ottimi prezzi e non prezzi fatti per approfittare ed inoltre un sito intuitivo e di facile navigazione. Sono estremamente soddisfatto lo consiglio!”

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Posted 1 month ago

“Quick delivery to Australia & very helpful & quality parts 👍 Thanks 🙏”

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Posted 1 month ago

“Good quality products with fast delivery”

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Posted 1 month ago

“ottimi prodotti (guarnizioni vetri VW T3) , forse un poco lenti nella consegna.”

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Posted 1 month ago

“Absolutely amazing service”

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Posted 1 month ago

“Great service very efficient and helpful order dispatched and delivered on time !”

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Posted 1 month ago

“Super easy website, and quick delivery”

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Posted 1 month ago

“Alles bestens gelaufen”

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Posted 1 month ago

“Ottimo prodotto spedizione veloce”

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Posted 1 month ago

“Prompt, efficient service”

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Posted 1 month ago

“Good prices, easy to use site, Awsome service”

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Posted 1 month ago

“So far made one order to test quality and how fast it will be shipped in Montenegro, and I'm very satisfied. Hope to make a new orders soon”

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Posted 1 month ago

“Very happy with product and service.”

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Posted 1 month ago

“Schnelle Lieferung und Teile für mein Auto die selten geworden sind. Gerne wieder”

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Posted 1 month ago

“Versand klappt immer sehr gut, die Felgen auch Super, das Gutachten, bzw. Die ABE gab es allerdings nur auf Nachfrage.”

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Posted 1 month ago

“Been a customer for 20 years. Heritage is only a 35 min drive so it’s easy when I need something short notice, however I don’t much care for the collection point in the end of a corridor instead of the shop, but I understand the likely reasons due to Covid and so on, and the shop could be a little bit hit and miss at times anyway as you felt like you were taking staff away from their jobs behind the scenes. The range of items for different price points where available can be useful as repro stuff isn’t always the best quality. If I’m not in a rush I certainly look at the wider market, some specialist suppliers are better for some items than others, while it can also be useful to look at non-specialists as prices are often lower. It’s the price you pay to have the convenience of most things all in one place and easy to find. One thing that’s annoying is these poorly thought out surveys, for instance it asks how I communicated but I didn’t, I just filled in a web returns form, but there’s no option for that. Likewise it asks how quick was the response was, with options”

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Posted 1 month ago

“Quality parts but very disorganised and difficut to deal with”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 13,710 reviews