Heritage Parts Centre Reviews

4.5 Rating 16,371 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th December 2025

1235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Grand choix de pièces et envoi rapide.”

Helpful Report

Posted 1 month ago

“Knowledgeable person on phone and very quick despatch of goods.”

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Posted 1 month ago

“Package delivered on time.”

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Posted 1 month ago

“good all round”

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Posted 1 month ago

“Very easy to deal with and the click and collect service great. Trip to seaside. Fish and chips and pick up my parts. Brilliant.”

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Posted 1 month ago

“Bought a Land Rover freelander power steering reservoir which cured all the power steering issues after spending 100’s at the garage. Very satisfied with this cheap effective part 👏”

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Posted 1 month ago

“Artikel wie beschrieben immer wieder gerne”

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Posted 1 month ago

“Alles prima”

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Posted 1 month ago

“Der Versand hat schnell und ohne Probleme geklappt, man wurde immer auf dem laufenden gehalten, vielleicht sogar etwas zuviel ; )”

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Posted 1 month ago

“Excelent. Great shop. Fast shipping”

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Posted 1 month ago

“Everything was going according to plan with the mk4 rear caliper upgrade swap, however, it is never plug n play. The mK2 brake hard line would not reach the mk4 brake line wasn’t long enough. We could either switch to mk3 hardlines or get a 1999 Passat rear break line to connect to the mk2 hard line. There was extra brake line slack. Luckily, I’m going to upgrade to MK3 the hardlines in order to go stainless steel with the lines provided by VW heritage.”

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Posted 1 month ago

“As described, fast delivery , will use service again , thanks .”

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Posted 1 month ago

“Ño la he recibida todavía, donde esta ?”

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Posted 1 month ago

“Good quick service quality panel good fit . . .”

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Posted 1 month ago

“Prompt and expert advice: good quality parts”

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Posted 1 month ago

“Great service from start to finish and the quality of parts and paint finish too.”

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Posted 1 month ago

“Heritage Parts Centre is an Aladdin’s cave for all things vintage for VeeDubs in my case. The staff are super helpful when you have that question you feel silly asking! Just had my Dub restored and several parts were obtained from Heritage. Been using Heritage since 2004 and hope they keep going for a very long time.”

Heritage Parts Centre 5 star review on 4th November 2025

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Posted 1 month ago

“good quality”

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Posted 1 month ago

“So what fishing for 5 stars means to me was everything was perfect. The item is good especially for the price with delivery, but I can't say it's 5 as in the photo I included show the packing as pritty dia, yes it's and exhaust. Quite big and cumbersome, however it was placed in a box it. I never knew they did them this big but wa swas toekenistic as the one that was found and came in was still a wee bit short. some feedback to the packing people needs to be made, I would say they have comedy value, as they did place a tokenistic paper floating around in the box. Maybe packing to protect, yes They did put it in a box, but I guess I was expecting maybe so padding at key points like each end to pad it from damage whilst the poor delivery guy was dragging the huge item in and out of van. Because it is unliftable in this box.”

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Posted 1 month ago

“Very helpful and quick at despatching the part. They answered my email query quickly and accurately and despatched the item immediately after placing the order.”

Helpful Report

Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 16,371 reviews