Heritage Parts Centre Reviews

4.5 Rating 16,632 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 13th January 2026

Chris Wood

Heritage Parts Centre 5 star review on 2nd January 2026

Bradley Power

Heritage Parts Centre 5 star review on 13th December 2025

SHAUN SMITH

Heritage Parts Centre 5 star review on 10th December 2025

Anonym

1243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Parts-tastic!”

Helpful Report

Posted 1 month ago

“Eccellente”

Helpful Report

Posted 1 month ago

“Sto ancora aspettando parte degli oggetti che ho pagato Servizio pessimo”

Helpful Report

Posted 1 month ago

Mi dispiace, ma gli altri articoli erano esauriti al momento dell'ordine. L'e-mail di conferma dell'ordine che hai ricevuto lo conferma. Vedo che ora hai ricevuto tutti i tuoi articoli. In futuro, ti preghiamo di contattarci all'indirizzo help@heritagepartscentre.com per ulteriori informazioni.

Posted 2 weeks ago

“All of the parts I required for my T5 were in stock and were delivered very quickly. Very good servive overall and I won't hesitate to use Heritage parts centre again.”

Helpful Report

Posted 1 month ago

“Really good service I got free postage.”

Helpful Report

Posted 1 month ago

“Generally very satisfied dealing with Heritage. My most recent experience fell a little short because of the extended time to respond to my email (weeks), despite even a follow up prompt. I ended up ordering the wrong part, shipped all the way to Australia. Hopefully they have now fixed the issue.”

Helpful Report

Posted 1 month ago

“Super Fast Shipping to the states”

Helpful Report

Posted 1 month ago

“Good and wide selection for T3. Well-priced, delivered within an acceptable timeframe.”

Helpful Report

Posted 1 month ago

“Good price and reasonable postage costs with express delivery options if required. What's not to like?”

Helpful Report

Posted 1 month ago

“Sehr zufrieden mit der Kommunikation und dem Service. Gerne wieder!”

Helpful Report

Posted 1 month ago

“Fast delivery. Great product that was cheaper than evay”

Helpful Report

Posted 1 month ago

“Super schnell Lieferung, Ersatzteile passgenau.”

Helpful Report

Posted 1 month ago

“Prompt delivery, good service”

Helpful Report

Posted 1 month ago

“Easy to find part required”

Helpful Report

Posted 1 month ago

“Ho ricevuto solo un articolo dei 4 che avevo ordinato e pagato”

Helpful Report

Posted 1 month ago

Mi dispiace, ma gli altri articoli erano esauriti al momento dell'ordine. Vedo che ora hai ricevuto tutti gli articoli. In futuro, contattaci all'indirizzo help@heritagepartscentre.com per ulteriori informazioni.

Posted 2 weeks ago

“Competent, hassle-free, and fast service.”

Helpful Report

Posted 1 month ago

“El envío correcto, pero compré un recambio por referencia y me enviaron otro que no tiene nada que ver y me dicen que está sustituto por el que me enviaron, sin avisar antes de que lo enviaran, por lo demás la atención muy correcta y rápida”

Helpful Report

Posted 1 month ago

“Die zweite Position der Bestellung wurde nicht geliefert bisher”

Helpful Report

Posted 1 month ago

Ich sehe, dass der zweite Teil Ihrer Bestellung am 17. Dezember versandt wurde. Er war zum Zeitpunkt Ihrer Bestellung nicht vorrätig. Bei Fragen wenden Sie sich bitte direkt an uns, per E-Mail an help@heritagepartscentre.com.

Posted 2 weeks ago

“Alles ok vielen Dank”

Helpful Report

Posted 1 month ago

“Excellent service, ordered a windscreen. Fantastic packing, posting, delivery. Great all round.”

Helpful Report

Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 16,632 reviews