Heritage Parts Centre Reviews

4.5 Rating 16,379 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,379 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th December 2025

1235

Anonymous

Anonymous // 01/01/2019

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“High quality parts and great people who working there”

Helpful Report

Posted 1 month ago

“Everything went well”

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Posted 1 month ago

“The part was a perfect fit at a great price and was shipped securely and quickly. Couldn't ask for more....”

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Posted 1 month ago

“Very serious & professional seller...products with high quality, good communication and great care in the package.”

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Posted 1 month ago

“Clutch alignment tool is excellent. Very happy. Many thanks”

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Posted 1 month ago

“Sehr zufrieden. Immer wieder gerne!”

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Posted 1 month ago

“Hoses fitted well at a decent price”

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Posted 1 month ago

“Parts fitted perfect and great quality”

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Posted 1 month ago

“I am in Greece, looking for a part which a main VW dealer on my island could not aquire........ A shifty on the Internet gave me your details and, after arranging with a friend who makes regular trips here, I sent off my order and paid my bill. The order was shipped and recieved by my friend 4 days later. who has now hand carried to me today. Follow up is superb and will definately purchase any further parts requirements from your company Thank you again.”

Helpful Report

Posted 1 month ago

“The delievry was very promt - butmy snorkel for my defender 110 came with the wrong size bolts.”

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Posted 1 month ago

“Heritage. No. Customer Service, none. Wrong assembly parts (and hardware. Please replace my 3-bow aluminum rack with the proper replacement. Sincerely, Stephen Belluomini”

Helpful Report

Posted 1 month ago

Hi Stephen Sorry to hear of your experience here. Please email our team back, they have asked for images to show our technical support team.

Posted 3 weeks ago

“Die Stoßstangen sind schlecht verarbeitet. Einige schräge Bohrungen. Zudem musste ich einige Gewinde nachschneiden. Hatte extra nicht die billigste Stoßstange genommen, wurde aber enttäuscht. Die Oberflächen sind allerdings sauber gearbeitet.”

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Posted 1 month ago

“Alles gut.”

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Posted 1 month ago

“Lo que esperaba”

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Posted 1 month ago

“Parts are perfect great fit look great Thank You”

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Posted 1 month ago

“Great company to deal with A+++++”

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Posted 1 month ago

“Buenos días, aún no he recibido el pedido Horario comercial. NO SOY PARTICULAR”

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Posted 1 month ago

“Good service for the other side of the world!”

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Posted 1 month ago

“No tengo que criticar nada. Todo me parece perfecto 👌”

Heritage Parts Centre 5 star review on 29th October 2025

Helpful Report

Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 16,379 reviews