Heritage Parts Centre Reviews

4.5 Rating 16,373 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th December 2025

1235

Anonymous

Anonymous // 01/01/2019

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“So what fishing for 5 stars means to me was everything was perfect. The item is good especially for the price with delivery, but I can't say it's 5 as in the photo I included show the packing as pritty dia, yes it's and exhaust. Quite big and cumbersome, however it was placed in a box it. I never knew they did them this big but wa swas toekenistic as the one that was found and came in was still a wee bit short. some feedback to the packing people needs to be made, I would say they have comedy value, as they did place a tokenistic paper floating around in the box. Maybe packing to protect, yes They did put it in a box, but I guess I was expecting maybe so padding at key points like each end to pad it from damage whilst the poor delivery guy was dragging the huge item in and out of van. Because it is unliftable in this box.”

Helpful Report

Posted 1 month ago

“Very helpful and quick at despatching the part. They answered my email query quickly and accurately and despatched the item immediately after placing the order.”

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Posted 1 month ago

“Good service.”

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Posted 1 month ago

“Alles super”

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Posted 1 month ago

“I send a mail earlier to you first, but didn't get a response. So, therefore my reply in this review: Last week my order has arrived. It concerns the dashbord for the Porsche 914. I was pleased by the finish of it, the material looks nice and fine. The dash fits properly also. However there is also a big downside....... All the fastners are from very poor quality and all of them came out the rearside of the dashbord, every single one of the came out while fastning it with a nut. It took me a hole day to come up with a proper solution trying to keep them into position. After a lot of afford and attemps the only thing I could do is fix them with screws in the dashpad. I'm not really of the reviews, so I just wanted to let you know that the quality of the fastners isn't good. And for this money Ididn't expect it. Hopefully the supplier can do something about it.”

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Posted 1 month ago

“Parts ordered and as usual, promptly delivered. Thank you.”

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Posted 1 month ago

“Staff helped with shipping advice all the way to Australia 🇦🇺 Replied to my email enquiry in promised time frame”

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Posted 1 month ago

“Very good website very happy with process”

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Posted 1 month ago

“El primer pedido todo correcto Del segundo no sé nada!!!”

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Posted 1 month ago

“The technical team was able to guide me to purchasing the correct part for my vintage car. It was delivered in less than a day and worked perfectly. Absolute pleasure to be assisted as I had been searching for this part for over 3 years with no success. My car is running smoothly thanks to the team at Heritage!”

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Posted 1 month ago

“Excelente !!!”

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Posted 1 month ago

“Great service. I've used VW Heritage for maybe 30 years on and off. Prices and quality is usually good. Some panels are better value than others, but all competatively priced. Definately my first port of call.”

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Posted 1 month ago

“alles top!!!!!!!!!!!!!!!!!!!!!!!!!”

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Posted 1 month ago

“Excellent service”

Heritage Parts Centre 5 star review on 2nd November 2025

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Posted 1 month ago

“High quality parts and great people who working there”

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Posted 1 month ago

“Everything went well”

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Posted 1 month ago

“The part was a perfect fit at a great price and was shipped securely and quickly. Couldn't ask for more....”

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Posted 1 month ago

“Very serious & professional seller...products with high quality, good communication and great care in the package.”

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Posted 1 month ago

“Clutch alignment tool is excellent. Very happy. Many thanks”

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Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 16,373 reviews