Heritage Parts Centre Reviews

4.5 Rating 13,711 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,711 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 14th November 2024

1076

Anonymous

Anonymous // 01/01/2019

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“Great swrvice, quality and fast delivery. Will definitely use again.”

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Posted 1 month ago

“Passgenaues Reperaturblech ordentlich verpackt und schnell zugestellt.👍”

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Posted 1 month ago

“Schnelle Lieferung, alles super, sehr gute Qualität.”

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Posted 1 month ago

“It would be handy to know the order number and which items this review is for. Generally, I find it easy to deal with VW Heritage and always quick delivery.”

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Posted 1 month ago

“With so many cheap shoddy parts being offered through the internet, it's good to know that quality parts are available through Heritage. Queries are answered quickly just a shame there is no phone centre any laonger.”

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Posted 1 month ago

“Yes very quick delivery”

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Posted 1 month ago

“Tutto perfetto e puntuale! Consigliato assolutamente!”

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Posted 1 month ago

“Brilliant as always. Never a complaint. A+”

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Posted 1 month ago

“All good here👍”

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Posted 1 month ago

“This item has not come, it was backordered and I have not yet seen it.”

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Posted 1 month ago

Hi Ben, do reach out to us via help@heritagepartscentre.com and one of our team can look into the lead time for your backordered part for you.

Posted 1 month ago

“Schnelle Lieferung”

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Posted 1 month ago

“Sehr zügige Abwicklung und Lieferung. Ich bin sehr zufrieden,konnte meine Reparatur rechtzeitig erledigen. Danke.”

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Posted 1 month ago

“Heritage parts has been a fantastic source for my MK2 Gti that I’m restoring. I’m very impressed how fast items are being shipped from the UK to the US. I appreciate the heritage parts teams hard work and accuracy when packaging my goods for overseas delivery. Thank you!”

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Posted 1 month ago

“No issues with service or delivery, but the heater valve is worthless. It "functions" with sufficient stiffness that the operating cable kinda piles up on itself. Go Westy is thoughtful enough to advise this is a possibility. They offer an alternative for about the same price as the useless piece I now need to replace on my van. HPC is a fine company. It's disappointing to spend substantial money on a worthless part.”

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Posted 1 month ago

Hi Daniel, thank you for your feedback here - one of our team will be in touch with you to get more detail on this and see where we can improve. We're sorry the heater valve wasn't up to expectation on this occasion.

Posted 1 month ago

“good quality and good product”

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Posted 1 month ago

“Hard to review missing items. Package damaged (before entering UK) and before entering Australia.”

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Posted 1 month ago

“Heritage Parts' website made the identification and sourcing of hard to get parts for my ancient VW van an easy process with the parts dispatched to Australia almost immediately.”

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Posted 1 month ago

“Great just what I ordered t4 parts .”

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Posted 1 month ago

“Great parts catalogue, Shame they took so long to post the parts, 2nd class should be 2/3days not 7”

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Posted 1 month ago

“Excellent customer service and advice correct parts first time.”

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Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 13,711 reviews