Heritage Parts Centre Reviews

4.5 Rating 13,711 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,711 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 14th November 2024

1076

Anonymous

Anonymous // 01/01/2019

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“Muy contento con la atención recibida y la celeridad para enviarme el material. Muy agradecido”

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Posted 1 month ago

“Excellent product, quick delivery”

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Posted 1 month ago

“1a , gerne wieder”

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Posted 1 month ago

“Materiale sempre arrivato e corrispondente alla rchiesta”

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Posted 1 month ago

“Schneller Versand und sehr gute Qualität”

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Posted 1 month ago

“Great service. Quick to deliver”

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Posted 1 month ago

“Good selection of parts.”

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Posted 1 month ago

“Some one actually replied to my email,gave acurate advice , part order deliverd promptly which was a hard to find part and witch fitted and was a fair a price, thanks cliff”

Heritage Parts Centre 5 star review on 28th September 2024

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Posted 1 month ago

“ihr seit ein guter laden für VW oldtimer ersatzteile, respekt ! ABER,, euer lager ist in Bremen,bestellung geht wohl auch dort hin,, bitte schreibt und antwortet doch auf DEUTSCH. wäre fürs schnelle verständnis hilfreich. bie dann mal”

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Posted 1 month ago

“All i can say is that, i am never dissapointed with the communication, delivery and help with questions when needed from The Heritage Team, i have always purchased my parts from VW Heritage over the past 4 years and will continue to do so. Parts are good quality, parcels arrive quick aswell, regardless of me living in France and the goods are always well packaged . Thanks Team Jason”

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Posted 1 month ago

“mixed quality of the parts - should check carefully, what you order”

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Posted 1 month ago

“Bought complete exhaust system for mk2 golf. Did send Heritage parts centre 3 mails in advace to be sure that parts would fit. Parts did not fit each other, had to buy other parts to make exhaust fit together. Also the rear mufler was not in order, carmechanic had to weld so that the exhaust was not leaking. Extra cost for me was 250 £. Im not impressed by either fitment or quality. Will not buy parts again.”

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Posted 1 month ago

Hi Anders I am sorry for your experience with this order. I can see that you asked us about an associated part to the exhaust system after you placed your order which sadly we do not stock. I can see that we suggested the correct part number for the manifold you require to complete the fitment of this part also - I am sorry that this was not a good buying experience for you.

Posted 1 month ago

“guter Service und sehr unkompliziert.”

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Posted 1 month ago

“Exactly what I ordered”

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Posted 1 month ago

“Muy atentos”

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Posted 1 month ago

“Frontspoiler beschädigt erhalten….. Bis heute keine Klärung….”

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Posted 1 month ago

Es tut mir leid, dies zu hören. Bitte senden Sie uns eine E-Mail an help@heritagepartscentre.com, damit wir das für Sie prüfen können.

Posted 1 month ago

“Still haven't received this”

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Posted 1 month ago

Hi Brett, sorry to see there was a delay with one part of your order which wasn't in stock. I can see our team have dispatched the outstanding item to you now.

Posted 1 month ago

“Everything was fine”

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Posted 1 month ago

“schneller Versand , Auswahl und Preis ok”

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Posted 1 month ago

“Easy to find Porsche parts required and arrived promptly (Australia), great service.”

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Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 13,711 reviews