Heritage Parts Centre Reviews

4.5 Rating 16,675 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,675 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Die zweite Position der Bestellung wurde nicht geliefert bisher”

Helpful Report

Posted 2 months ago

Ich sehe, dass der zweite Teil Ihrer Bestellung am 17. Dezember versandt wurde. Er war zum Zeitpunkt Ihrer Bestellung nicht vorrätig. Bei Fragen wenden Sie sich bitte direkt an uns, per E-Mail an help@heritagepartscentre.com.

Posted 1 month ago

“Alles ok vielen Dank”

Helpful Report

Posted 2 months ago

“Excellent service, ordered a windscreen. Fantastic packing, posting, delivery. Great all round.”

Helpful Report

Posted 2 months ago

“Orders my parts 1 month ago today and still have not recieved them. Dont buy from this company!!!!”

Helpful Report

Posted 2 months ago

Hi Rob, according to our records we dispatched your order the day after you placed it. UPS attempted delivery the first time on 17th Nov, 5 days after you placed your order and no one was home to receive. I can see that it has now been delivered.

Posted 2 months ago

“Gute Abwicklung”

Helpful Report

Posted 2 months ago

“Always TOP service, easy shopping, quick delivery”

Helpful Report

Posted 2 months ago

“No tengo ninguna crítica. El pedido me llegó muy bien y rápido.”

Helpful Report

Posted 2 months ago

“All parts packaged well and as described. Only reason not 5 star rating is that I paid for next day before 12pm, they arrived at 5pm which is a courier issue.”

Helpful Report

Posted 2 months ago

“Great parts and fast sevice.”

Helpful Report

Posted 2 months ago

“Brought the parts for my sons Christmas present he is really pleased with them”

Helpful Report

Posted 2 months ago

“Schnelle und unproblematische Lieferung”

Helpful Report

Posted 2 months ago

“Einfach super”

Helpful Report

Posted 2 months ago

“What a gold mine. I am so pleased to have found Heritage Parts Centre as they at a valuable source of spare parts for VW, Audi and Porsche vehicles. Fast delivery and efficient service when it is needed.”

Helpful Report

Posted 2 months ago

“The customer service is terrible, they ask me to send the package back and I will pay for it. They don't even send what you ordered, they want to sell you something completely different.”

Helpful Report

Posted 2 months ago

“great service & excellent parts!”

Helpful Report

Posted 2 months ago

“Interlocutori disponibili e cordiali. Ho sbagliato ad acquistare un ricambio e nonostante l’errore fosse mio; sono stato prontamente rimborsato. Grazie1000!!!”

Helpful Report

Posted 2 months ago

“Passt perfekt, sieht gut aus und wurde schnell geliefert. Bin sehr zufrieden”

Helpful Report

Posted 2 months ago

“great company to deal with”

Helpful Report

Posted 2 months ago

“Simply brilliant ! Thanks for keeping my cherished VW T4 on the road !!”

Helpful Report

Posted 2 months ago

“Moy buen trato”

Helpful Report

Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 16,675 reviews