Heritage Parts Centre Reviews

4.5 Rating 14,992 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,992 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 15th June 2025

1171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Superb quality parts and speedy friendly service .”

Helpful Report

Posted 1 month ago

“Todo ha salido perfecto. Hubo que esperar por un artículo que estaba fuera de stock (ya tenía conocimiento de ello antes de comprarlo ), pero tan pronto llegó me enviaron sobre la marcha ambos artículos. Entrega en perfectas condiciones.”

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Posted 1 month ago

“Received my order on time. Items exactly what I wanted and great quality. Great place to get all parts I need to keep my VW Käfer in great shape.”

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Posted 1 month ago

“Hey y'all. I've been shopping for parts for my '79 vw transporter and had trouble finding the adjustable push rod tubes I wanted. After a couple days searching, I landed on Heritage Parts Centre. They had exactly what I needed and they responded rapidly. I recieved parts before the week was out. I can tell you from experience that their customer service and quality parts are top notch! Thanks y'all, Jackie”

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Posted 1 month ago

“Easy ordering, inner wheel arch parts arrived when they should. Easily fitted only lesson learned should have ordered some spare screws as some old ones snapped”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Es hat alles sehr gut geklappt: schnelle Lieferung, Qualität und Preis stimmen auch. Kann den Händler guten Gewissens empfehlen.”

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Posted 1 month ago

“Great range of parts with fast delivery. Would recommend.”

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Posted 1 month ago

“Always reliable for parts that keep my bay window bus going.”

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Posted 1 month ago

“Waited over 2 months for my part to arrive can't say im happy”

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Posted 1 month ago

Hi James, sorry to hear this. We've checked your order and something for you to bear in mind for future is that you seem to have used the wrong website to place your order on this occasion. You are based in the UK and somehow you have ordered through the EU website not the UK website. Do check the flag in the top right hand side of the home page, this denotes which nationality the website is intended to serve. Also, it shows the stock levels of our EU warehouse not the UK one where your order will be sent from. We have one of the parts on your order ready to go, but the second one will be available on one week. If you've any further questions please contact our customer service team via help@heritagepartscentre.com

Posted 1 month ago

“Alles OK. Schnelle Lieferung.”

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Posted 1 month ago

“Initially went well with other parts then a seemingly compatible part turns out not to be. Awful customer services waiting forever for an answer not helped by a 4 day weekend and waiting longer than 24 minutes so far for phone to be answered. Poor effort all round really”

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Posted 1 month ago

“Service rapide et efficace”

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Posted 1 month ago

“I ordered a number of spare parts for shipping internationally and found they all arrived safely and well packed. I found Heritage to be easy to deal with and they always responded promptly with any questions I had.”

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Posted 1 month ago

“Great company to do business with: fair prices, good selection, fast shipping.”

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Posted 1 month ago

“Lower crank pulley makes and changes the whole appearance of my engine. Made a huge difference and so easy to fit. Highly recommended.”

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Posted 1 month ago

“Delivery very good”

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Posted 1 month ago

“Nice parts, good quality.”

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Posted 1 month ago

“Muy contento por el trato y por las gestiones especiales que han hecho en mis pedidos. La calidad del material es muy buena y un packaging perfecto. Muy agradecido recomiendo 100%”

Heritage Parts Centre 5 star review on 4th May 2025

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Posted 1 month ago

“Received 2 orders for my project and have still to fit them. Buying on line was relatively easy and deliveries arrived within a reasonable time scale.”

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Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 14,992 reviews