Heritage Parts Centre Reviews

4.5 Rating 16,418 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,418 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th December 2025

1237

Anonymous

Anonymous // 01/01/2019

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“Good website. Part's came very quickly. Very happy.”

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Posted 1 month ago

“Great service, great product and fast delivery”

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Posted 1 month ago

“I am very please with Heritage Parts for supplying the part in such a timely manner, it was a tiny bit bigger in the thread which I had to over come. It worked as expected and I hope its of good value and last as long as the original”

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Posted 1 month ago

“Fast delivery and package perfect haven't got any faults”

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Posted 1 month ago

“Tout était parfait !!”

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Posted 1 month ago

“Ordered from Australia and it was every bit as easy if not easier than buying from Australia.”

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Posted 1 month ago

“Easy to use website, very quick delivery. I ordered the wrong part but very prompt response to returns request. Excellent service from order to refund.”

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Posted 1 month ago

“I ordered the alternator belt for my T25 1.6TD as per listed on the website but was too small(10×875) so had to get the larger one (10×900) . I got the parts very quickly but dont go by what the website says , I think the one I got was for a polo”

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Posted 1 month ago

“There was some impact damage to the rear bush housing of the wishbone supplied. Not wanting to wait longer I decded it would not affect function so fitted it anyway. The point is that as the packaging was undamaged, this item must have been packed damaged, so a failing of inspection somewhere. This does not put me off using Heritage in the future, and I hope it's just a one-off! Otherwise all parts fitted ok.”

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Posted 1 month ago

“Great price and fast delivery. Communication very good. Will buy from again”

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Posted 1 month ago

“I have always bought from yourselves as l know the goods are quality”

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Posted 1 month ago

“Plenty of stock for MK1 golf, part fitted perfectly”

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Posted 1 month ago

“Service and delivery were good. They did pack an incorrect item but send this on without delay.”

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Posted 1 month ago

“Ottimo consigliato”

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Posted 1 month ago

“Excellent parts for a reasonable price and fast shipping, thank you”

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Posted 1 month ago

“Alles perfekt sehr zuverlässig vielen Dank”

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Posted 1 month ago

“All great thanks”

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Posted 1 month ago

“Alles bestens, vielen Dank”

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Posted 1 month ago

“Parts arrived well packaged and on time”

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Posted 1 month ago

“Fantastic customer service from Heritage and good price”

Helpful Report

Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 16,418 reviews