Heritage Parts Centre Reviews

4.5 Rating 14,993 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 15th June 2025

1171

Anonymous

Anonymous // 01/01/2019

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“Always parts up the order and very annoying email subscriptions”

Helpful Report

Posted 1 month ago

Hi Kevin, sorry that we've not been of satisfaction here. Please reach out to our customer service team via help@heritagepartscentre.com so they can look into this for you.

Posted 1 month ago

“Quality parts fast service and good prices”

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Posted 1 month ago

“Communicated well when I presented a stocking question and delivered ahead promised time.”

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Posted 1 month ago

“Brilliant service, people very helpful”

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Posted 1 month ago

“Parts arrived within 20hrs or order being placed”

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Posted 1 month ago

“Part arrived promptly. No problems with installing the part.”

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Posted 1 month ago

“Accurate description, generally have all the very hard to get parts I need for uncommon specified vehicles. Prices are fair and delivery is always super fast. None of my cars would seriously be running if heritage didn't exist (I also use the eBay store)”

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Posted 1 month ago

“it said it would fit the specific Landrover I searched for. it didn't too short and useless.”

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Posted 1 month ago

“Great service, quick delivery, back on the road 👍”

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Posted 1 month ago

“Easy to use website. Helpful telephone staff for parts queries. Reasonable despatch times”

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Posted 1 month ago

“Ask me again, next time.”

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Posted 1 month ago

“Good company .prompt delivery.”

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Posted 1 month ago

“Ordered my new VW 1303 Steering Box and wanted to order more parts. One of them obviously caused a more tha $400 shipping fee. You state , that orders over $250 are shipped for free. This is why I took only the steering box for more than $500 and cancelled the other parts. Very sad. So, my question, either the order over $250 is free shipping or not ?”

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Posted 1 month ago

“Sehr schnell. Gute Qualität.”

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Posted 1 month ago

“Parts came as ordered reasonably priced and we'll packaged. Would use again”

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Posted 1 month ago

“Hat alles gut geklappt. Teile sind eingebaut und tun ihren Dienst. Mal sehen, ob die auch 28 Jahre halten. Ich frage mich, ob vw classic parts und heritage parts das gleiche ist.”

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Posted 1 month ago

“It was a great experance. The parts were perfect fit for the dune buggy. thank you.”

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Posted 1 month ago

“Great service quality parts delivered in a timely manner thanks”

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Posted 1 month ago

“Tutto perfetto”

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Posted 1 month ago

“The part was fine, except it was bended in transport by DHL. Next day service became a 3 day service for a paid next delivery. Missed the MOT due to late delivery of part. Mechanic has another job before he's able to wotk on my van. When I called Heritage they didn't seem to care. 1st time I have had this experience with Heritage.”

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Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 14,993 reviews