Heritage Parts Centre Reviews

4.5 Rating 16,675 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,675 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Arrived quickly. Good pricing. Helpful on emailed queries.”

Helpful Report

Posted 2 months ago

“Ottimo prodotto e ottimo servizio. Sono rimasto molto soddisfatto peril vostro servizio”

Helpful Report

Posted 2 months ago

“Excellent seller highly recommended”

Helpful Report

Posted 2 months ago

“.........15 giorni ad aspettare e poi arriva metà della merce....”

Helpful Report

Posted 2 months ago

Mi dispiace, il tuo ordine era solo parzialmente disponibile quando l'hai effettuato. Contatta il nostro servizio clienti se hai bisogno di ulteriore assistenza all'indirizzo help@heritagepartscentre.com.

Posted 2 months ago

“YOUR ONLINE PRODOUCT IS NOT WHAT I RECEIVED AFTER PLACING MY ORDER . BOTH HAVE THE SAME CODE !! I ORDERED VW BEETLE DISC BRAKE KIT ,”

Helpful Report

Posted 2 months ago

Hi Henry, I can see our team replied to your enquiry - as they said, what you have received is correct to the part number. My colleague asked you some questions about what you need and he has not received a reply.

Posted 2 months ago

“Good parts, quite quick delivery! All satisfyed.”

Helpful Report

Posted 2 months ago

“Always very helpful. Great stock and amazing delivery.”

Helpful Report

Posted 2 months ago

“Ancora non ho ricevuto il cofano”

Helpful Report

Posted 2 months ago

Mi dispiace per il ritardo nella consegna di questo articolo, vedo che te l'abbiamo spedito 10 giorni dopo che hai effettuato l'ordine.

Posted 2 months ago

“Have made two orders, first was due in a week, still not arrived, second was an Exaust, 2 days DHL have failed to deliver. Very poor”

Helpful Report

Posted 2 months ago

Hi Paul, your first order contained items that were out of stock but we did send the screws ordered that were in stock. I am sorry for DHL's issue with the exhaust delivery.

Posted 2 months ago

“Excellent company to deal with, parts arrived quickly & very well packaged.”

Helpful Report

Posted 2 months ago

“Heritage are really good at suppling quality MK1 - MK3 parts. When parts aren't in stock they keep you up to date with lead times. They also have been very helpful when I'm not sure exactly which parts are required. Overall, Heritage provide an excellent customer experience as they clearly have a vested interest in what they do.”

Helpful Report

Posted 2 months ago

“procedura andata bene, un buon fornitore”

Helpful Report

Posted 2 months ago

“Picnic blanket purchased as a gift. Recipient was very pleased with the product.”

Helpful Report

Posted 2 months ago

“En el primer pedido no me mandaron todo y tú ve que reclamar y lo que faltaba lo mandado rápido . La única pega que no me avisaron que llegaría en dos pedidos”

Helpful Report

Posted 2 months ago

“Hi Not a great first order as I understood I would have 10% discount and questioned this on my order as I did not receive a discount code . I had an email back that it was emailed to me but I looked and could not find what you are referring to I did check junk Strange”

Helpful Report

Posted 2 months ago

Hi Sue, I can see that my colleague checked and we can see that the discount code was emailed to you. I can also see that you were given another to use. Just a heads up for future orders: discount codes only work when you are logged into the website (not checking out as guest) and they cannot be applied retrospectively. So, if you are checking out and the code does not work contact us immediately or before completing your order/payment stage so we can help you before the order is confirmed and paid.

Posted 2 months ago

“5 weeks for recieving a part nowedays is not acceptable”

Helpful Report

Posted 2 months ago

Hi there, as my colleagues explained in their last email to you, the item you ordered had a 3 week lead time as explained on the product page. I am sorry for the delay, as it was sent to you 4 weeks after the order was placed.

Posted 2 months ago

“Ramon helped no end fix a courier issue and get a much needed part to me in time for a road trip. Great service thanks”

Helpful Report

Posted 2 months ago

“Ottimo servizio, ottima tempistica di spedizione”

Helpful Report

Posted 2 months ago

“Alles top gelaufen Schnelle Lieferzeit”

Helpful Report

Posted 2 months ago

“Parts arrived far earlier than expected. Your price was considerably cheaper than elsewhere. Heritage was recommended to me by a Porsche specialist in Grimethorpe, Barnsley, that i trust!”

Helpful Report

Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 16,675 reviews