Heritage Parts Centre Reviews

4.5 Rating 16,675 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,675 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Todo genial. Muy rápidos, la pieza era la correcta y llegó en perfectas condiciones.”

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Posted 2 months ago

“Well packaged fast delivery”

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Posted 2 months ago

“I was under the impression that this plate did not come with the shifter it cost me an extra $309 to have the part shipped here. Very disappointed.”

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Posted 2 months ago

Hello Cory, The website description does state "This quick shifter also features an updated reverse lock-out mechanism for added safety and ease of use. The redesigned stop plate allows for better base positioning, improving overall shift accuracy", and doesn't suggest this item is required separately. Sorry if this is not clear enough. If you are ever unsure in the future our team are happy to advise before you make the purchase on help@heritagepartscentre.com.

Posted 2 months ago

“Todo correcto, rapidos y la pieza tal cual se ve en las fotos. Muy contento. Comprare mas cosas sin duda.”

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Posted 2 months ago

“Great service, swift and as described, good value too”

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Posted 2 months ago

“Habe einen Lichtschalter für Typ 3 gekauft, das die alte Befestigungsrädelschraube nicht mehr passt, Hätte vorgeschlagen werden. Die Kunststoff-Kappe für den Bremsflüssigkeitsbehälter war verbogen und passt daher nicht.. Schrott. Es geht besser”

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Posted 2 months ago

“I’m still waiting on parts from months ago and had no updates”

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Posted 2 months ago

Hi Jake Please contact us via email (help@heritagepartscentre.com) with your order number and we will be happy to investigate this for you Many Thanks HPC

Posted 1 month ago

“Absolutely Brilliant, fast service, fast and free delivery to Australia. Will definitely be using again!”

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Posted 2 months ago

“Part arrived promptly. It was the item Number I ordered but the part was unfortunately bot the correct fit so had to be returnes at a cost to myself.”

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Posted 2 months ago

“EXcellent products and dhipping service.”

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Posted 2 months ago

“Great products and quality”

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Posted 2 months ago

“My go to website for parts for my VW.”

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Posted 2 months ago

“Schnell und korrekt”

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Posted 2 months ago

“Was charged over £40 per cylinder and then found out price was incorrect and re priced to £10. Customer service is hopeless and after admitting the mistake got total radio silence and still awaiting a refund of over £100!”

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Posted 2 months ago

Hi Andy, I can see that our team replied and apolgised for the delay in replying to one of your emails due to our coms system being down for 24 hours. We replied and have also chased the refund for you when you asked us to, I cannot see any emails from you where we have not replied.

Posted 2 months ago

“Easy to order. Good qaulity parts. Quick delivery.”

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Posted 2 months ago

“Quick delivery quality parts”

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Posted 2 months ago

“Hi, I'm still waiting for my parts that were backordered. When they arrive, I'll be happy to leave a review.”

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Posted 2 months ago

“My overall experience was positive. The items arrived in good condition and were as expected. However, the communication could have been better. I was not informed in a timely manner that some of the items were out of stock, and the delivery dates were not clearly communicated. Improving this aspect would make the process much more transparent. Other than that, everything went well”

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Posted 2 months ago

“Alles super.”

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Posted 2 months ago

“Goo service”

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Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 16,675 reviews