Heritage Parts Centre Reviews

4.5 Rating 16,675 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,675 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“la opinion mia es muy mala, ha pasado mas de un mes y aun no llegan los dos ultimos productos comprados, cero estrella.”

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Posted 3 months ago

Nuestro equipo de atención al cliente le ha enviado un correo electrónico y está esperando su respuesta. Lamentamos las molestias.

Posted 2 months ago

“fast delivery, correct product”

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Posted 3 months ago

“I ordered around €1000 worth of items for my vw type 2 restoration, order no WEBXU041125000104098. The window seal kit arrived and the service kit was out of stock but has since been shipped. I never received around €750 worth of my order and it is recorded as processed. I have sent 2 emails now and have received very little feedback. They put the blame on DHL and I heard no more. This has delayed my project as everything else has to stop until I get these items. I cant afford to spend another €750 to order these items again from someone else, but I cant fit my windows or close my doors without these items. I'm kinda fuxked.”

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Posted 3 months ago

Hi Brian Thank you for your feedback, I am sorry you had a difficult experience with us If you could please reach back out to us via our email - help@heritagepartscentre.com - we will be happy to arrange a solution for you Many Thanks HPC

Posted 1 month ago

“Im großen und ganzen hat alles super funktioniert, bloß wenn man mal telefonisch eine Auskunft haben möchte ist es unmöglich durch zukommen, "immer "nur Anrufbeantworter, nicht so gut.”

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Posted 3 months ago

“As always correct parts supplied and really fast delivery.”

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Posted 3 months ago

“Todo perfecto”

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Posted 3 months ago

“Great service. Parts delivered in great condition. And quick timing. Would highly recommend to anyone wanting to buy quality parts.”

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Posted 3 months ago

“Part is perfect, but DPD is not a good delivery. They announced and then reported the delivery 5 times…”

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Posted 3 months ago

“good value quick and efficient”

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Posted 3 months ago

“Parts arrived quickly as promised. Unfortunately one of the brake springs would not stay on the shoe whilst stretching it into place. Had to use one of the old springs.”

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Posted 3 months ago

“Good prompt service with parts that fit. Thank you”

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Posted 3 months ago

“Perfect paket”

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Posted 3 months ago

“Fantastic”

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Posted 3 months ago

“Excellent service, prices and quick delivery”

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Posted 3 months ago

“Very fine sheet metal quality and impressive delivery time!”

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Posted 3 months ago

“Excellent service Fast delivery Highly recommend”

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Posted 3 months ago

“Very good product that was almost impossible to get. Also appreciate the help getting through Trump tariff tax.”

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Posted 3 months ago

“Hi, cannot thank you enough for getting the cam belt gear to me the next day.”

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Posted 3 months ago

“Took a couple of weeks but then the parts were for an older engine Status update was good”