Heritage Parts Centre Reviews

4.5 Rating 17,175 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 17,175 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 21st March 2026

Mark Cater

Heritage Parts Centre 5 star review on 12th March 2026

Darren Evans

Heritage Parts Centre 5 star review on 11th March 2026

Ivan Dello Russo

Heritage Parts Centre 5 star review on 6th March 2026

Mathew Hayes

1252

Anonymous

Anonymous // 01/01/2019

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“Fast response and shipping”

Helpful Report

Posted 1 month ago

“Very good service :)”

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Posted 1 month ago

“Reklamation wurde unkompliziert zu meiner Zufriedenheit erledigt”

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Posted 1 month ago

“alles gut, gerne wieder.”

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Posted 1 month ago

“always got what i want,, the service always good.”

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Posted 1 month ago

“I did a google on the make and it as not good, so returned the part. Then an email saying it would be 5-10 orking days to process the refund. Ridculously long in this day and age.”

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Posted 1 month ago

Thank you for your review. We appreciate that waiting for a refund can be frustrating: we process returns and refunds as quickly as possible, and some of the refund process is out of our control once funds have left us.

Posted 1 month ago

“Schnelle Lieferung. Top Qualität! Gerne wieder!”

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Posted 1 month ago

“Great product, fits as it should, n great service.”

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Posted 1 month ago

“The product matched the description and was a very good fit”

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Posted 1 month ago

“Sehr unkomplizierte und einfache Abwicklung”

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Posted 1 month ago

“easy parts selection process, put in Registration , correct parts relevent to year of vehicle are shown, 2 different angle pictures to determine correct parts, regards rear brake calipers the squareness of lower front pad clamp determines this.”

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Posted 1 month ago

“Parcel not yet received”

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Posted 1 month ago

Hi Lutendo I'm sorry to hear that you haven't received your order yet. Deliveries of postal items to South Africa do often take an extended amount of time to arrive. Please use the contact form on our website if our customer service team can assist you.

Posted 1 month ago

“No me ha llegado nada, tengo que hacer unos tramites aduanas que no se, y nadie me indica , he recibido sobre ocho correos de UPS,sin resultado.”

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Posted 1 month ago

Hola Alberto Lamento que no haya podido recibir su pedido. Si necesita ayuda para proporcionar la información que UPS requiere, utilice el formulario de contacto para comunicarse con nuestro equipo de atención al cliente.

Posted 1 month ago

“Alles bestens, gerne wieder. Danke”

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Posted 1 month ago

“Bought a manifold gasket, it was bent and jammed into a small box. Awaiting a refund.”

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Posted 1 month ago

Hi Andrew Thanks for your review. We can appreciate how frustrating it is when an item is badly packed and arrives damaged: we will liaise with the warehouse team to improve our processes on this.

Posted 1 month ago

“The shipped spare does not fit It is absolutely poor quality”

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Posted 1 month ago

Hi there, sorry to hear the quality of this part isn’t up to the standard you'd expected. Please share your order number and photos of the item with our customer service team using the contact page on our website, and we'll do our best to get this resolved for you.

Posted 1 month ago

“Ordered a pair of 1700cc VW Type 4 heads. The parts came quickly, and they worked exactly as intended. Will be looking at Heritage for future orders.”

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Posted 1 month ago

“Excellent service. Prompt delivery, good price .”

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Posted 1 month ago

“Great service good quality”

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Posted 1 month ago

“Great range of parts at very good prices, my parcel arrived in Australia within 5 days.”

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Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 17,175 reviews