Heritage Parts Centre Reviews

4.5 Rating 13,713 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,713 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1077

Anonymous

Anonymous // 01/01/2019

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“Bränslemätargivaren fungerade bra. Utmärkt produkt till bra pris, med rimlig leveranstid.”

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Posted 2 months ago

“Alles okay”

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Posted 2 months ago

“Great selection of parts and great customer service, even provided help when I required information on power steering which they didn’t have in stock and pointed me in the direction of another company who could help me further. Highly recommend.”

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Posted 2 months ago

“Awesome response and postage. Have used these guys a lot to keep the Vw’s going!”

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Posted 2 months ago

“Alles gut...Gern wieder.”

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Posted 2 months ago

“Good service item was damaged in post sorted replacement straight away”

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Posted 2 months ago

“Ho ricevuto il materiale diverso da quello ordinato”

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Posted 2 months ago

Ciao a tutti Mi dispiace sentire questo. La preghiamo di inviarci un'e-mail all'indirizzo help@heritagepartscentre.com in modo che uno dei nostri team possa esaminare la questione per lei.

Posted 2 months ago

“happy with everything ive got”

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Posted 2 months ago

“Good product fast delivery”

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Posted 2 months ago

“Hi I have had new fuel tank, fuel pump and fuel return tank. Parts came fast all fit perfect.”

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Posted 2 months ago

“Very helpful and comprehensive price”

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Posted 2 months ago

“Incorrect parts assembly with wrong handed cap fitted on Mk2 Golf front fog light. Glass correct side but cap fitted is incorrect.. Contacted Heritage and no answer.. what a shock!”

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Posted 2 months ago

Hi Gary, I can see your initial enquiry to us on 2nd Sept was replied within three hours where we requested images of the issue and your follow up email was also replied to by us with the same request. We have not received an answer to our reply to your follow up, so please check your emails and let us have some images of the issue so we can make this right for you.

Posted 2 months ago

“Lier voor Defender aangeschaft. Leveringvolgens afspraak. Mooie prijs.”

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Posted 2 months ago

“Great parts when available for Polo MK2f 90-94 although small stock parts are always high quality and great delivery times. I've used several times over the years but it would be great to see the Polo parts expanded. 👍”

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Posted 2 months ago

“Yes always great service”

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Posted 2 months ago

“Recently bought a Meyle driveshaft my T5, and having replaced the same shaft many times over the years with other aftermarket brands this time decided to buy from Heritage, and wasn't disappointed. The quality of this driveshaft is world's apart from previous brands I've had, and for not a lot more money. Complete kit, fast delivery and fitted in less than a couple of hours. They are clearly made to last, including the rubber boots which are often the failure of other brands. Excellent.”

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Posted 2 months ago

“Even though I checked fitment prior to ordering, the tail lights I received were wrong. It took multiple emails to have anyone write me back, once they did I was just given a return number. My other questions about what the correct tail lights were, were ignored. I can’t find anywhere to ship these lights back for under $60-$70 when I paid a little over $100 for them to begin with.”

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Posted 2 months ago

Hi Jason I am sorry for your experience with this order. I can see the email traffic and the returns form information here and our team should have explained to you that the item did not fit your vehicle and referred you back to the information on the product page, I am very sorry that they did not do this. If you have any doubts about fitment of parts in future do email us at help@heritagepartscentre.com and one of our team will help you find the correct parts.

Posted 2 months ago

“Please help me find a fuel pump relay for a 1980 Porsche 924 Turbo. The relay that was purchased does not match the original fuel pump relay Porche part number433- 906-060.”

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Posted 2 months ago

“Excellent service and after sale support”

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Posted 2 months ago

“Very good thaks”

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Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 13,713 reviews