Heritage Parts Centre Reviews

4.5 Rating 14,420 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,420 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 6th April 2025

1089

Anonymous

Anonymous // 01/01/2019

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“Fantastic website to find hard to get parts to keep the best classics on the road (mk2 golf gti) ....Great delivery service to Ireland...cheers to all at vw heritage...”

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Posted 2 months ago

“Good project that shipped out quickly to me!”

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Posted 2 months ago

“Great service and huge range of parts”

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Posted 2 months ago

“Great Service”

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Posted 2 months ago

“Great quality product fitted perfectly , fast postage from the UK to Australia and definitely buy from these guys again”

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Posted 2 months ago

“Estoy esperando la segunda parte de mi pedido”

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Posted 2 months ago

“Thank God you exist to keep our cars on the road”

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Posted 2 months ago

“Very happy with price and service.”

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Posted 2 months ago

“While I ordered the wrong part , the staff worked with me in case I needed to change it, as it turned out my mechanic resolved the problem Would I shop there again 🤔 Yes even though I pay expensive taxes here in ireland”

Heritage Parts Centre 5 star review on 6th February 2025

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Posted 2 months ago

“Really good service and product”

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Posted 2 months ago

“Fantastic service and quality”

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Posted 2 months ago

“First class fast postage”

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Posted 2 months ago

“Todo muy bien pero yo pagué porque me lo dejaran en casa y tuve que ir a buscarlo a un punto de encuentro. La empresa de envío muy mal mal”

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Posted 2 months ago

“Easy ordering, super efficient click and collect, and great price. The splitter itself is good quality and pretty flexible being plastic not fibreglass. Just what I needed as it was being used to fit onto my mk1 Cavalier and required some flex to manipulate the shape to suit the Manta front bumper. Turned out very well, and the paint took well to it as well for colour matching.”

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Posted 2 months ago

“Always delivered rapidly and packaged ready well. Can't fault them, at all. Perfect”

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Posted 2 months ago

“U ok only had two and I wanted 4! Asked if I could get two from EU sight, the websight allowed it, then this shop said I couldn’t purchase them and we had 11 emails trying to tell me why! I didn’t care about charges but was told I couldn’t have them!!!! The only thing I can’t have is penicillin! I bought two others from a rival!!!”

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Posted 2 months ago

“Excellent service and prices, prompt delivery to Australia”

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Posted 2 months ago

“Customer help service was exceptional. Package came as ordered.”

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Posted 2 months ago

“Solved a problem very goo”

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Posted 2 months ago

“took about 3 months to turn up, now stop sending me messages”

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Posted 2 months ago

Hi Kevin, sorry to hear that your order took some time to be delivered. We do have products which, due to suppliers, have long lead times. We are constantly working on this to provide a better lead time. If you find the follow up emails regarding reviews intrusive, please scroll down one of them and hit the unsubscribe button so our system does not send them to you in future.

Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 14,420 reviews