Heritage Parts Centre Reviews

4.5 Rating 14,994 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 15th June 2025

1171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“I was looking for a long time for tis tool ( leverage tool for axle/ flywheel nut). I order the part and within2 day’s it arrived. So happy with it. Thanx Heritage parts”

Helpful Report

Posted 1 month ago

“I can always count VW Heritage having quality parts at reasonable price's”

Heritage Parts Centre 5 star review on 27th April 2025

Helpful Report

Posted 1 month ago

“Amazing service, very helpful when asking about parts for cars etc.”

Helpful Report

Posted 1 month ago

“Very helpfull in identifying the parts I required. The rear crossmember/chassis section supplied looks very well made & delivered on time as agreed. As the overhaul of the 90 progresses I will look to Heritage to supply more parts. Thank you for your help & patients in identifying the correct parts.”

Helpful Report

Posted 1 month ago

“Es hat alles super geklappt, die Teile kamen schnell und in gutem Zustand an. Praktische Website und Suche nach Ersatzteilen darauf. Danke schön!”

Helpful Report

Posted 1 month ago

“Sendung war nicht vollständig, dann wurde das Produkt verschickt und war wieder nicht vollständig. Die Anzahl stimmte nicht, es wurde zu wenig geliefert.”

Helpful Report

Posted 1 month ago

“As usual, shopping from Heritage Parts has always been my number one choice. I'm always sure to get my parts at a good price, delivered on time and great customer service.”

Helpful Report

Posted 1 month ago

“Always fantastic service from you guy’s. Quick delivery and well packaged. Always competitively priced.👍👍👍”

Helpful Report

Posted 1 month ago

“Alles bestens.”

Helpful Report

Posted 1 month ago

“I ordered a replacement bumper for my VW Caravelle from Heritage Parts Centre and it arrived quickly and well packaged. Excellent service, thank you!”

Helpful Report

Posted 1 month ago

“Excellent service, Super easy to navigate the website with clear and full descriptions, Fast delivery, Great quality products! Highly Recommended Many Thanks”

Helpful Report

Posted 1 month ago

“Good quality products, great product/vehicle knowledge. Fast delivery all at a great price”

Helpful Report

Posted 1 month ago

“Me gusta la calidad del material y la atención y tiempo de espera del material seguramente seguiré comprando ahí cuando necesite algo”

Helpful Report

Posted 1 month ago

“Swift delivery and great after care communication when help was needed.”

Helpful Report

Posted 1 month ago

“Hochwertige Teile und schnelle Lieferung”

Helpful Report

Posted 1 month ago

“As described and does the job”

Helpful Report

Posted 1 month ago

“Selling parts without technical backup or spec details. Lazy, dismissive customer services. Plenty of other firms to use - this one is best avoided.”

Helpful Report

Posted 1 month ago

Hi Edward, sorry to hear of your dissatisfaction. I have reviewed our email records and I can see one of our team answered your technical question to the best of their ability initially and then asked for further information. The information you required initially was not contained in the information our supplier gave us, which they told you and tried to find the information from the web for you. If you'd like to reach back out to us we will look into this further for you - perhaps you could provide the calibrated photographic evidence you referred to in the email to help our guys.

Posted 1 month ago

“Easy to find the part that I was looking for, arrived promptly and well packed. What more do you need?”

Helpful Report

Posted 1 month ago

“Always great service!”

Helpful Report

Posted 1 month ago

“Excellent service parts turned up very quickly also appear to be correct”

Helpful Report

Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 14,994 reviews