Heritage Parts Centre Reviews

4.5 Rating 16,675 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,675 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Parts ,where as listed, and arrived to Australia in 8 days. Very happy.”

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Posted 3 months ago

“Good price and quick delivery!”

Heritage Parts Centre 5 star review on 20th November 2025

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Posted 3 months ago

“Zusatzinfos zum Ersatzteil, leider teilweise unvollständig. Lieferung relativ langsam aber noch ok.”

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Posted 3 months ago

“Easy process”

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Posted 3 months ago

“Been using Heriage for years, never had a problem, quality parts, delivered on time 👍”

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Posted 3 months ago

“Very good service, and easy to use.”

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Posted 3 months ago

“Cómo detalle a mejorar, he comprado unos paragolpes de karmann Ghia del 65" y las roscas del paragolpes estaban sin repasar, con pintura e imprimación y tuve que repasarlas para que roscasen bien los tornillos. Todo lo demás, perfecto.”

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Posted 3 months ago

“Ho trovato pezzi di ricambio molto validi. Tutto OK”

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Posted 3 months ago

“Great service, got exactly what I needed.”

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Posted 3 months ago

“Leider keine Rückzahlung der nicht gelieferten Ware”

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Posted 3 months ago

Guten Tag, es tut uns leid, dass Ihre Bestellung nicht ausgeführt wurde. Ich sehe, dass Ihre Rückerstattung vor 6 Tagen gesendet wurde, und wir haben Ihnen eine E-Mail zur Benachrichtigung geschickt.

Posted 2 months ago

“Since the 22/10 order the item still missing and no information...”

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Posted 3 months ago

Hi George, I can see that our team were in contact with you and the order has now been received. Sorry for your experience on this occasion.

Posted 2 months ago

“Schnelle Lieferung, gute Ware”

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Posted 3 months ago

“Great service, good prices and free shipping.”

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Posted 3 months ago

“The customer service was excellent - I found an item cheaper on a vw German website and Heritage matched this lower price . Quick delivery. Good quality parts for my VW Scirocco Mark 2 .”

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Posted 3 months ago

“Service schnell . Wir sind total zufrieden.”

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Posted 3 months ago

“Eine Lieferung steht noch aus!”

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Posted 3 months ago

“Spedizione ottima”

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Posted 3 months ago

“お世話になっております。この度の注文から納品までのスムーズな対応、感謝いたしております。今後とも宜しくお願い致します。”

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Posted 3 months ago

“well packed, parts look great, quick turn around all the way to California.”

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Posted 3 months ago

“As always a very prompt response to my order parts arrived safely within three days, excellent service,and up until now very good quality parts.So one of the components I ordered a r/h window regulator for a seventies beetle did not go anywhere near fitting the door now this is a Brazilian made part and one would have thought that it'd fit,not even close to the same shape as the original fit regulator,now I know that reproduction parts need 'a little fettling' .but this really tried my patience.Not brilliant and I suppose one day I'll succeed with it But on the whole this is one difficulty in an otherwise excellent experience”

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Posted 3 months ago

Heritage Parts Centre is rated 4.5 based on 16,675 reviews