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Heritage Parts Centre Reviews

4.5 Rating 18,563 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,719
 Metrics Info
4.5
Based on 18,563 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Robert
Verified Buyer
“Perfect fit.. fast delivery.. packaged well.. Happy out..”
Helpful Report
Posted 1 month ago
Anonym
Verified Buyer
“Schneller Versand, Top Ware, sehr zu empfehlen”
Helpful Report
Posted 1 month ago
Detlef
Verified Buyer
“Alles super gelaufen.”
Helpful Report
Posted 1 month ago
JOSE
Verified Buyer
“Hi I haven’t received my order”
Helpful Report
Posted 1 month ago
Hi Jose, our records indicate that your order was sent in July, please contact our customer service team via help@heritagepartscentre.com so they can look into this for you.
Posted 1 month ago
Shane
Verified Buyer
“fitted and looked great”
Helpful Report
Posted 1 month ago
David
Verified Buyer
“Great service part arrived within four days”
Helpful Report
Posted 1 month ago
Rick
Verified Buyer
“They have always given excellent service. The first time I have ordered non VW parts but still the same service and quality.”
Helpful Report
Posted 1 month ago
Henry Nott
Verified Buyer
“Thank you for the tail lights and marker lights. They fit and work great!”
Helpful Report
Posted 1 month ago
Treg Finney
Verified Buyer
“Ordered a gas cap and radio antenna that the website said would fit my car. Neither fit, roughly $90 in parts and then an additional $140+ in taxes, shipping costs and tariffs (tariffs due to our dipshit President here in the US). Obviously annoyed that neither part ordered fit my car and to return them would me another $100+. But what made me leave this review was that Hertitage has sent me numerous requests for a review. Instead of posting my feedback here, I had responded privately numerous times to share my experience without it being public. To date, no from Heritage has responded to me directly. And I still keep getting requests to leave a review. Heritage, have someone check your "inbox" on whatever email platform you use.”
Helpful Report
Posted 1 month ago
Glenn STREET
Verified Buyer
“great service, recieved all parts, Screen washer jets, Rear brake load sensor valve in well packed packs”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Very fast delivery and replacement keys an exact match to the original.”
Helpful Report
Posted 1 month ago
Davie Robert
Verified Buyer
“Brilliant company to do business with, very knowledgeable helpful people and the parts are all of great quality and great value”
Helpful Report
Posted 1 month ago
FREDERICK
Verified Buyer
“I have always received good service from this company. Always well informed and the products are always as stated.”
Helpful Report
Posted 1 month ago
JAMES GODSELL
Verified Buyer
“Parts arrived quickly an fitted well very happy.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Dispatched quickly part as described”
Helpful Report
Posted 1 month ago
David
Verified Buyer
“I was able to purchase a few hard-to-find items from my Golf MK1 from Heritage Parts Centre that were unavailable from other vendors. The international shipping was reasonably fast as well! I will definitly choose Heritage for future purchases.”
Helpful Report
Posted 1 month ago
Tommy CAFFREY
Verified Buyer
“Ordered parts on 07/08 and they still haven't arrived. 21/08. Ordering was easy and had evreything I needed in stock but the delivery has let them down.”
Helpful Report
Posted 1 month ago
Hi Tommy, sorry to hear this. Our records indicate that your order was sent on 7th August, if you still have not received it please contact our customer service team via help@heritagepartscentre.com so they can look into this for you.
Posted 1 month ago
Michael
Verified Buyer
“Top class service as usual many thanks”
Helpful Report
Posted 1 month ago
Ian
Verified Buyer
“excellent product, good price, fast delivery. thanks!”
Helpful Report
Posted 1 month ago
Jim
Verified Buyer
“Great service! Reasonable pricing! Go to parts supplier for my VW Eurovan!”
Helpful Report
Posted 1 month ago
Heritage Parts Centre is rated 4.5 based on 18,563 reviews
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