Heritage Parts Centre Reviews

4.5 Rating 14,498 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 14th April 2025

Dave Armstrong

Heritage Parts Centre 5 star review on 13th April 2025

Benjamin

Anonymous

Anonymous // 01/01/2019

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“Easy to find and quick delivery”

Helpful Report

Posted 2 months ago

“Ordered the parts at 2pm and they were delivered by 11 am the next day , first time using the company and won’t hesitate to use again or recommend .”

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Posted 2 months ago

“El envío ha llegado rápido y bien embalado y como se describía en la WEB. Experiencia muy positiva.”

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Posted 2 months ago

“I needed a part for my right hand drive vw in Italy and heritage parts were so helpful and efficient”

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Posted 2 months ago

“Fast shipping and packaged well.”

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Posted 2 months ago

“Excellent servie and quick delivery to remote destination”

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Posted 2 months ago

“Quick delivery and quality product”

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Posted 2 months ago

We're really pleased to hear that! Thanks for taking the time to leave us a review.

Posted 2 months ago

“Very fast delivery and quality parts.”

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Posted 2 months ago

“Great service from order through to delivery. All as described and quality parts. Many thanks and regards to HPC”

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Posted 2 months ago

Thanks for the review Terence, we're delighted to hear that you got everything you needed :)

Posted 2 months ago

“Schnelle Lieferung, hervorragender Service, gute Preise und Top Qualität der Ware.”

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Posted 2 months ago

“Good quality and super fast shipping”

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Posted 2 months ago

“Teile sehr gut, Lieferung hat diesmal sehr lange gedauert.”

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Posted 2 months ago

“produit conforme et adapte. livraison rapide”

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Posted 2 months ago

“good parts fast ship”

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Posted 2 months ago

“Great service and excellent delivery time ,would recommend to anyone looking for parts.”

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Posted 2 months ago

“Quality parts, reasonable prices, and delivered to my door in Australia 14 days. All from an accurate parts listing on the easy to follow website. We'll Done, Heritage Team.”

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Posted 2 months ago

“Due articoli non sono adatti al modello di auto descritto.”

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Posted 2 months ago

Siamo spiacenti di sentire la sua insoddisfazione. Vedo che il nostro team ha accettato la restituzione del prodotto e l'ha rimborsato. Se ha un feedback più specifico sul motivo per cui il prodotto non è stato di suo gradimento, ci contatti tramite help@heritagepartscentre.com.

Posted 2 weeks ago

“We recently ordered some parts next day delivery and paid the extra money for delivery before 12 o’clock, but unfortunate we did not order the parts in time on the Friday my parts did not come until the Tuesday and I believe that the site should not allow you to order parts next day delivery if this service is not possible I feel it is rather fraudulent and your customer services was absolutely no help and quite frankly rude, and as you can probably tell I have dyslexia and have trouble navigating certain types of websites and I find your delivery charges very misleading . The site should not be able to charge you for a service that you cannot receive regardless of any disclaimer. your company’s responsibility to make sure the service that you are paying are available”

Helpful Report

Posted 2 months ago

Hi Greg, sorry to hear of your difficulties. We are as clear and transparent as we can be on our messaging regarding delivery charges and the cut off times for placing orders for either pre12 or Saturday delivery. There are multiple points in both the shopping experience and check out and order confirmation points where the parameters of these delivery charges are addressed. The next day delivery service is quite clearly stated as a weekday service and customers are given warnings, as stated, at multiple points along the buying journey.

Posted 2 months ago

“Dalla spedizione alla qualità del prodotto siamo al top”

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Posted 2 months ago

“Die Teile waren gut beschrieben, der Text ist auf deutsch, die Bestellung lief auf deutsch, die Zahlung per Googlepay lief reibungslos. Die Lieferung kam pünktlich und ausreichend verpackt an. Alles sehr gut.”

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Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 14,498 reviews