Heritage Parts Centre Reviews

4.5 Rating 15,002 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,002 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 15th June 2025

1171

Anonymous

Anonymous // 01/01/2019

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“Experience was good. Shipping was quick and they had the item in stock that I desperately needed.”

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Posted 1 month ago

“really good price and a quality product”

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Posted 2 months ago

“Great product, great service, delivered on time.”

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Posted 2 months ago

“I love ordering parts from yourselves prices are reasonable delivery is efficent 0”

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Posted 2 months ago

“Done of My parts are not deliveried and no information about why?!”

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Posted 2 months ago

Hi there, sorry to hear this. I can see that one of our customer service team has now given you an ETA for the out of stock parts on your order.

Posted 1 month ago

“A brilliant item.The service and delivery was excellent as always even though I live on the Isle of Man.”

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Posted 2 months ago

“Useless without the sensor which has not been sent!”

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Posted 2 months ago

Hi Samuel I am sorry for your experience with this order. The sensor was out of stock when you placed your order but our messaging could have been better. I can see that one of our customer service team have now messaged you with a re-stock ETA. Our apologies for your experience.

Posted 1 month ago

“Sehr schnelle Lieferung”

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Posted 2 months ago

“excellent to do buisness with, product as expected and arrived in good time”

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Posted 2 months ago

“Awesome, great service fast delivery to Nz, keep up The great work”

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Posted 2 months ago

“Excellent service parts arrived very promptly and it was correct”

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Posted 2 months ago

“Schnelle Lieferung, Ware wie erwartet.”

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Posted 2 months ago

“Quick and easy to Tasmania a as bd great products.”

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Posted 2 months ago

“Fast efficient service including delivery, fitted as per original part and tidied up the interior of the car perfectly.”

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Posted 2 months ago

“Some parts were perfect but a basic thing like a VW golf fanbelt was a mile out. That involves parcel & going to the post office & paying to return it. Most parts companies for along time have a reg number part matching system.”

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Posted 2 months ago

“Hallo und guten Tag, vorab, ich bin zufrieden mit der Qualität der Ware und dem Support von Heritage. Ein Teil der Lieferung hat länger gedauert, was aber für mich vollkommen in Ordnung war, da die Ware zunächst aus England nach Deutschland musste. Der Support hat mir immer schnell und freundlich Rückmeldung gegeben. Die Lieferung ist komplett und die Preise sind angemessen. Vielen Dank!!! Mit freundlichen Grüßen Olaf Petersen”

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Posted 2 months ago

“Great customer service & very happy with our parts!”

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Posted 2 months ago

“great service”

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Posted 2 months ago

“Easy to order with, parts supplied as ordered.”

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Posted 2 months ago

“Always great service and products plus the online information makes selection easy.”

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Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 15,002 reviews