Heritage Parts Centre Reviews

4.5 Rating 17,203 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 17,203 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 21st March 2026

Mark Cater

Heritage Parts Centre 5 star review on 12th March 2026

Darren Evans

Heritage Parts Centre 5 star review on 11th March 2026

Ivan Dello Russo

Heritage Parts Centre 5 star review on 6th March 2026

Mathew Hayes

1252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Great service received window seals for T3 but not yet fitted 🤔”

Helpful Report

Posted 2 months ago

“I never got the part”

Helpful Report

Posted 2 months ago

“Envío rápido a España y bien empaquetado. Todo bien!”

Helpful Report

Posted 2 months ago

“Hi when will I get Delivery of them it's been over 6 to 7 weeks now?”

Helpful Report

Posted 2 months ago

Hi Denis, sorry to hear this. I can see that our team have been in contact about lead times of this special order item that had a 5-7 week lead time.

Posted 1 month ago

“Ich habe Ihn nicht bekommen 😶”

Helpful Report

Posted 2 months ago

Wie ich sehe, haben meine Kollegen Sie darüber informiert, dass Sie einen Artikel gekauft haben, für den eine Lieferzeit von drei Wochen gilt.

Posted 1 month ago

“Always have parts that are needed for my car”

Helpful Report

Posted 2 months ago

“El maletero es precioso y me hacia mucha ilusion conseguirlo, lamentablemente la experiencia ha sido un desastre. Primero, Heritage ha tardado casi un mes entero en entregarlo y Segundo, cuando por fin llega, ha llegado seriamente dañado debido a un mal transporte y a un todavia peor embalaje. Una verguenza que se entregue asi un item que no fué nada barato de compra.”

Helpful Report

Posted 2 months ago

Estimado Roger: Lamentamos el problema con el envío; veo que nuestro equipo ya te ha devuelto el importe.

Posted 1 month ago

“I haven't used any products yet but they seem to be of good quality.”

Helpful Report

Posted 2 months ago

“Zwei Muttern bestellt , nur eine hatte Linksgewinde . 4 mal ne Mail geschrieben, keine Reaktion seitens Heritage Parts . Schade , diesen Shop werde ich leider demnächst meiden müssen.”

Helpful Report

Posted 2 months ago

“Everything worked good!”

Helpful Report

Posted 2 months ago

“Very fast delivery and good description of the parts.”

Helpful Report

Posted 2 months ago

“I have ordered a few times from Heritage Parts and the products have always been high-quality. I live in the United States, and Shipping/delivery has always been easy!”

Helpful Report

Posted 2 months ago

“Julian was excellent !!! Professional consistant and direct. Give that man a raise. I will be ordering more - the free shipping over $300 US dollars and Price matching comittment have earned you a repeat customer - Thank You in advance - Another Order coming soon.”

Helpful Report

Posted 2 months ago

“Pretty good service.I got my parcel in a few days.”

Helpful Report

Posted 2 months ago

“Excellent company to deal with”

Helpful Report

Posted 3 months ago

“A good range of parts and an easy website plus delivered promptly.”

Helpful Report

Posted 3 months ago

“Parts arrived but not what was advertised. Issue unresolved after a few weeks of emails”

Helpful Report

Posted 3 months ago

Hi Mick, we have been waiting on photos from you so we can see what the issue is. These have come through today, we will reply immediately now we have them.

Posted 3 months ago

“Die Bestellungen und Lieferungen funktionieren sehr gut, auch wenn es einmal durch eine Retournierung zu Problemen kommt, hilft Heritage, das Problem zu lösen!”

Helpful Report

Posted 3 months ago

“Entrega deficiente. El envío se produjo el mismo día. Bien por Heritage, peró tardó 9 días en llegar desde Alemania a España. Además, DHL no lo entregó en el domicilio: lo dejó en un punto de recogida.”

Helpful Report

Posted 3 months ago

“Sehr gut auch die Lieferung”

Helpful Report

Posted 3 months ago

Heritage Parts Centre is rated 4.5 based on 17,203 reviews