Heritage Parts Centre Reviews

4.5 Rating 14,518 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 14th April 2025

Dave Armstrong

Heritage Parts Centre 5 star review on 13th April 2025

Benjamin

Anonymous

Anonymous // 01/01/2019

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“Perfect fit and great price”

Helpful Report

Posted 2 months ago

“Il materiale che cercavo è arrivato velocemente e conforme all'ordine.”

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Posted 2 months ago

“Part are ok and you usually have what I need but delivery could be quicker. Order from Just Kampers and parts are usually here next day.”

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Posted 2 months ago

“Excellent product and arrived on time. Very pleased.”

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Posted 2 months ago

“Tutto bene, perfetto. Spedizione veloce.”

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Posted 2 months ago

“Fornitore T0P, preciso, serio💯”

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Posted 2 months ago

“I am very pleased with my recent purchase from you great quality at a competitive price. Delivered very quickly. Thank you”

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Posted 2 months ago

“Productos de muy buena calidad a precios muy buenos!!! Seguridad y confianza!! Seguro que seguiré comprando, muchas gracias!!!”

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Posted 2 months ago

“They carried all the hard to find parts for your car. The representative was very helpful in making the appropriate part for my vehicle. Thank for all the help.”

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Posted 2 months ago

“Easy to acces online the parts”

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Posted 2 months ago

“Perfect. When I wrote to thème they answer mu questions fast and the shipment is in a really good shapes. No problem. Really good.”

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Posted 2 months ago

“Excellent service arrived next day”

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Posted 2 months ago

“Always fast shipping 🤙🤘🤙🤘🤙”

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Posted 2 months ago

“I have used you a lot in the past as you where by far the best in terms of knowledge But since you decided to forgo calls by phone it’s been hopeless I’m afraid and I spend elsewhere Yes you do have a dedicated line and person but that proven to be very slow, tedious and often I’m afraid with someone with little knowledge Sorry to be blunt but unless it changes I simply can’t be bothered Unless you know the exact definition or code of a product using your website simply doesn’t help Kind regards Roy Bird”

Helpful Report

Posted 2 months ago

Hi Roy Thank you for your feedback. We have a team of specialists, the same team of enthusiasts who were answering the phone lines previously, on our technical support team who are available from 9am to 1pm Monday to Friday who can answer questions on part numbers, which parts are suitable for your needs and even fitment information. You can get them on 01273 444000. The website provides you with a diagram of each vehicle where you can identify which parts you need for your application. Failing that you can email or call the team for help.

Posted 2 months ago

“Prompt and reasonable”

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Posted 2 months ago

“Producto perfecto, muchas gracias!”

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Posted 2 months ago

“Very good experience”

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Posted 2 months ago

“Great service. Everything was packed well and no damages or missing items. Only problem is that some parts in the shop are not available and have to look elsewhere”

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Posted 2 months ago

“La experiencia ha sido positiva. Gracias. El transporte en España no tanto.”

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Posted 2 months ago

“Every thing worked out well for collect in person order. Well done”

Helpful Report

Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 14,518 reviews