Heritage Parts Centre Reviews

4.5 Rating 15,004 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 15th June 2025

1171

Anonymous

Anonymous // 01/01/2019

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“Ur company does not stand behind ur product I will never buy anything from you guys again”

Helpful Report

Posted 2 months ago

Hi Scott, I can see from your order history that you have placed one order with us - but cannot see any emails or messages regarding your order in any of our coms platforms. Do please reach out to our customer service team so they can find out the nature of your issue and help solve it for you. You can reach them via help@heritagepartscentre.com

Posted 2 months ago

“A prompt and efficient service, item delivered promptly and of good quality.”

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Posted 2 months ago

“Everything was fine, very good communication.”

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Posted 2 months ago

“Super item, quick postage. Got me out of a hole when I ordered a part that didn’t fit from Amazon. Should have used these guys first and will next time.”

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Posted 2 months ago

“Llegó todo. Y llegó rápido. Lo único es que el envío (a mi, personalmente) me parece caro.”

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Posted 2 months ago

“Efficient throughout.”

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Posted 2 months ago

“Hello! Thank you for good parts; all arrived safely! I was looking for the parking light socket to fit the 190mm Bosch headlight lense, and made a mistake; it's my own fault for not having done better research. You guys did just fine! --Louis--”

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Posted 2 months ago

“Absolutely fantastic service”

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Posted 2 months ago

“I’ve always found what I’ve needed and ALWAYS had fast delivery. Prices are very competitive. The two most important things and Heritage Parts get right every time.”

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Posted 2 months ago

“Die bestellten Artikel haben leider nicht für das Fahrzeug gepasst. Dennoch war die Stornierung schnell und einfach 👍”

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Posted 2 months ago

“del pedido aun faltan piezas y no tengo información de un nuevo envío”

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Posted 2 months ago

“Excellent service.”

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Posted 2 months ago

“Abwicklung, Versand und Lieferzeit der Ware bar besser als vorher beschrieben.”

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Posted 2 months ago

“Schneller Versand und gute Ware!”

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Posted 2 months ago

“Es hat alles gut geklappt!”

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Posted 2 months ago

“Superfragilistic”

Heritage Parts Centre 5 star review on 14th April 2025

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Posted 2 months ago

“Easy to shop, good info about product, swift delivery at a good price. Trustworthy site”

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Posted 2 months ago

“Alles bestens”

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Posted 2 months ago

“Purchased from most other Landy specialists. First time from Heritage, and cannot fault them. Swift international delivery for free, honestly priced parts.”

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Posted 2 months ago

“Superb service”

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Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 15,004 reviews