Heritage Parts Centre Reviews

4.5 Rating 16,675 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,675 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Very serious & professional seller...products with high quality, good communication and great care in the package.”

Helpful Report

Posted 3 months ago

“Clutch alignment tool is excellent. Very happy. Many thanks”

Helpful Report

Posted 3 months ago

“Sehr zufrieden. Immer wieder gerne!”

Helpful Report

Posted 3 months ago

“Hoses fitted well at a decent price”

Helpful Report

Posted 3 months ago

“Parts fitted perfect and great quality”

Helpful Report

Posted 3 months ago

“I am in Greece, looking for a part which a main VW dealer on my island could not aquire........ A shifty on the Internet gave me your details and, after arranging with a friend who makes regular trips here, I sent off my order and paid my bill. The order was shipped and recieved by my friend 4 days later. who has now hand carried to me today. Follow up is superb and will definately purchase any further parts requirements from your company Thank you again.”

Helpful Report

Posted 3 months ago

“The delievry was very promt - butmy snorkel for my defender 110 came with the wrong size bolts.”

Helpful Report

Posted 3 months ago

“Heritage. No. Customer Service, none. Wrong assembly parts (and hardware. Please replace my 3-bow aluminum rack with the proper replacement. Sincerely, Stephen Belluomini”

Helpful Report

Posted 3 months ago

Hi Stephen Sorry to hear of your experience here. Please email our team back, they have asked for images to show our technical support team.

Posted 3 months ago

“Die Stoßstangen sind schlecht verarbeitet. Einige schräge Bohrungen. Zudem musste ich einige Gewinde nachschneiden. Hatte extra nicht die billigste Stoßstange genommen, wurde aber enttäuscht. Die Oberflächen sind allerdings sauber gearbeitet.”

Helpful Report

Posted 3 months ago

“Alles gut.”

Helpful Report

Posted 3 months ago

“Lo que esperaba”

Helpful Report

Posted 3 months ago

“Parts are perfect great fit look great Thank You”

Helpful Report

Posted 3 months ago

“Great company to deal with A+++++”

Helpful Report

Posted 3 months ago

“Buenos días, aún no he recibido el pedido Horario comercial. NO SOY PARTICULAR”

Helpful Report

Posted 3 months ago

“Good service for the other side of the world!”

Helpful Report

Posted 3 months ago

“No tengo que criticar nada. Todo me parece perfecto 👌”

Heritage Parts Centre 5 star review on 29th October 2025

Helpful Report

Posted 3 months ago

“Teil passt und sieht gut aus.”

Helpful Report

Posted 3 months ago

“Heritage Parts Centre are great, but the part I bought broke yesterday about 3 weeks after install. Bit miffed!”

Helpful Report

Posted 3 months ago

Hi there I am sorry to hear this, please reach out to us via our email - help@heritagepartscentre.com - and we will happily resolve this for you Many Thanks HPC

Posted 1 month ago

“Always use Heritage for all my projects, quick delivery, good quality parts.”

Helpful Report

Posted 3 months ago

“Order number :- 0002257254 Please contact me to resolve outstanding issue”

Helpful Report

Posted 3 months ago

Hi Neil I am sorry to hear there is an issue with your order Please reach out to us via our email - help@heritagepartscentre.com - and we will do our best to help you Many Thanks HPC

Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 16,675 reviews