Heritage Parts Centre Reviews

4.5 Rating 15,002 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,002 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 15th June 2025

1171

Anonymous

Anonymous // 01/01/2019

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“I ordered a heated rear window for a 74 Karmann Ghia which is unavailable in the USA. I was concerned about having it shipped from the UK but it came in perfect shape. It was very well packaged and looked great! Thanks Heritage!”

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Posted 2 months ago

“Speedy delivery. I will use them again.”

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Posted 2 months ago

“It didn’t arrived in the box.”

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Posted 2 months ago

Hi Augusto, sorry to hear this. Please reach our to our customer service team via help@heritagepartscentre.com so they can look into this for you.

Posted 1 month ago

“Excellent service”

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Posted 2 months ago

“Ordered arrived quick and well packaged”

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Posted 2 months ago

“Great service. Fast delivery, well packed and more importantly the items I bought were perfect. Thanks.”

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Posted 2 months ago

“Shipping was great👍”

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Posted 2 months ago

“The service is very good would recommend you”

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Posted 2 months ago

“The part was not the correct fit - the connections are marginally too large and so you have to use a lot of force to get it to go in place. Wholes for the bolts are also cut in the wrong place - had to be bent to fit the front one and the rear didn't align at all.”

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Posted 2 months ago

“Servizio ottimo”

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Posted 2 months ago

“I had a very positive experience with this company. They offer excellent service and are very reliable to work with. Everything was handled professionally and delivered on time. What I especially appreciated was how well everything was packaged—very neat and secure.”

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Posted 2 months ago

“Excellent service and parts. Speedy delivery too! Love Heritage!”

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Posted 2 months ago

“First time I've dealt with 'Heritage' . The parts were quickly despatched and delivered, and seem to be good quality, well finished pattern parts . (Unlike some ive had in rhe past!) I haven't fitted them yet, so can't comment on durability as yet. But i don't foresee any problems. I'll certainly be returning for other items. 👍”

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Posted 2 months ago

“I will make a full review when i will have all of my orders received”

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Posted 2 months ago

“Parts very good, shipping on second order didn’t get delivered fast.”

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Posted 2 months ago

“Was ich sollte bewerten wenn noch nicht bekommen”

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Posted 2 months ago

“Very easy to use website, good priced part and fast delivery”

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Posted 2 months ago

“Quick postage to Australia, great communication about parts inquires. Thanks again 👍”

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Posted 2 months ago

“Ur company does not stand behind ur product I will never buy anything from you guys again”

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Posted 2 months ago

Hi Scott, I can see from your order history that you have placed one order with us - but cannot see any emails or messages regarding your order in any of our coms platforms. Do please reach out to our customer service team so they can find out the nature of your issue and help solve it for you. You can reach them via help@heritagepartscentre.com

Posted 2 months ago

“A prompt and efficient service, item delivered promptly and of good quality.”

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Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 15,002 reviews