Heritage Parts Centre Reviews

4.5 Rating 16,675 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,675 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Very good service. Website was great and not hard to navigate and order the right parts. Arrived in good condition and on time. Good quality parts. Yes would recommend and will use service in the future.”

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Posted 3 months ago

“Decent quality goods at a fair price, delivered quickly and safely!”

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Posted 3 months ago

“Anfrage wurde beantwortet danke, und Lieferung auch bestens. Mfg.”

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Posted 3 months ago

“Hallo, ich habe eine Bestellung getätigt, die sich als nicht passend erwiesen hat, obwohl es in der Beschreibung hätte passen sollen. Abschließend habe ich das Bauteil zurückgeschickt und musste noch Retourengebühren bezahlen, obwohl ich schon bei der Bestellung Portogebühren bezahlt hatte. Ich finde dies sehr ärgerlich und nicht akzeptabel. Ich bestelle zukünftig bei anderen Händlern. Mit freundlichen Grüßen Holger”

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Posted 3 months ago

“Grand choix de pièces et envoi rapide.”

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Posted 3 months ago

“Knowledgeable person on phone and very quick despatch of goods.”

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Posted 3 months ago

“Package delivered on time.”

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Posted 3 months ago

“good all round”

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Posted 3 months ago

“Very easy to deal with and the click and collect service great. Trip to seaside. Fish and chips and pick up my parts. Brilliant.”

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Posted 3 months ago

“Bought a Land Rover freelander power steering reservoir which cured all the power steering issues after spending 100’s at the garage. Very satisfied with this cheap effective part 👏”

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Posted 3 months ago

“Artikel wie beschrieben immer wieder gerne”

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Posted 3 months ago

“Alles prima”

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Posted 3 months ago

“Der Versand hat schnell und ohne Probleme geklappt, man wurde immer auf dem laufenden gehalten, vielleicht sogar etwas zuviel ; )”

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Posted 3 months ago

“Excelent. Great shop. Fast shipping”

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Posted 3 months ago

“Everything was going according to plan with the mk4 rear caliper upgrade swap, however, it is never plug n play. The mK2 brake hard line would not reach the mk4 brake line wasn’t long enough. We could either switch to mk3 hardlines or get a 1999 Passat rear break line to connect to the mk2 hard line. There was extra brake line slack. Luckily, I’m going to upgrade to MK3 the hardlines in order to go stainless steel with the lines provided by VW heritage.”

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Posted 3 months ago

“As described, fast delivery , will use service again , thanks .”

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Posted 3 months ago

“Ño la he recibida todavía, donde esta ?”

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Posted 3 months ago

“Good quick service quality panel good fit . . .”

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Posted 3 months ago

“Prompt and expert advice: good quality parts”

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Posted 3 months ago

“Great service from start to finish and the quality of parts and paint finish too.”

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Posted 3 months ago

Heritage Parts Centre is rated 4.5 based on 16,675 reviews