Heritage Parts Centre Reviews

4.5 Rating 14,524 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 19th April 2025

Andreas Engeloch

Heritage Parts Centre 5 star review on 14th April 2025

Dave Armstrong

Heritage Parts Centre 5 star review on 13th April 2025

Benjamin

Anonymous

Anonymous // 01/01/2019

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“Quick response to questions, good advice, great service and delivery”

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Posted 2 months ago

“Hallo! Leider konnte ich das Teil noch nicht einbauen! Deswegen keine Bewertung des Produkts! Ansonsten war der Service und die Terminierung sehr gut.”

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Posted 2 months ago

“Excellent service, perfect fit, many thanks.”

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Posted 2 months ago

“Esta vez no he tenido información del estado del envío quizás porque se ha recibido muy rápido”

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Posted 2 months ago

“You have done it again,Prompt Delivery great communication and good prices. I say this because I get faster delivery from you than i do locally in Australia. Thanks again.”

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Posted 2 months ago

“Easy to order and arrange delivery.”

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Posted 2 months ago

“Perfecto todo correcto”

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Posted 2 months ago

“Couldnt believe how fast , the oil tank was ordered late afternoon and was here the following morning,top quality item and fitted first time,thank you, i shall be ordering more parts in future.”

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Posted 2 months ago

“Quality products, competitive prices, quickly despatched. I had ordered the wrong parts, but my Returns request was quickly processed and the purchase price refunded. Just Great Customer Service.”

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Posted 2 months ago

“Instructions on fitting the heating buttons would have been helpful. Otherwise happy with the service and product.”

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Posted 2 months ago

“Parts are quality tested by vw owners great buy”

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Posted 2 months ago

“Very good service, thanks !”

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Posted 2 months ago

“Quality parts and fast delivery. What more can you ask for? Great that companies like Heritage exist so we can keep old vehicles alive.”

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Posted 2 months ago

“El envío por DHL ha sido nefasto. Pero tengo que destacar el interés y el buen trato de atención al cliente de Heritage Parts Centre...!”

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Posted 2 months ago

“Does why it says on the tin”

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Posted 2 months ago

“Prezzi convenienti e materiale alvtop”

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Posted 2 months ago

“Unfortunately, I received something completely different than what I ordered, so I had to return it...”

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Posted 2 months ago

Hi Geza, I am sorry to hear of your dissatisfaction. I can see that one of my colleagues in our technical support team explained this to you, but you did receive what you ordered and what was advertised. This product is an Engine rebuild kit that uses different components to those used originally as those original components have now become obsolete. It is still fit for purpose and is the correct product for the application. I am glad that our team also helped you to return the item and refund you.

Posted 2 months ago

“Wunderbar, sehr schneller Versand!!”

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Posted 2 months ago

“Good parts”

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Posted 2 months ago

“Tutto il materiale acquistato fino ad ora rispetta la descrizione, la qualità e la puntualità di consegna.”

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Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 14,524 reviews