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Heritage Parts Centre Reviews

4.5 Rating 17,209 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
35,139
 Metrics Info
4.5
Based on 17,209 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Richard Brimacombe
Verified Buyer
“Timely and polite customer service. Let down by courier as some items arrived damaged, but no quibbles Heritage sorted it out quickly. My only issue was you could not ring them as it was all email / ticket based comms. Sometimes it’s easier to explain on a telephone call.”
Helpful Report
Posted 3 months ago
James
Verified Buyer
“Perfect service...as always.”
Helpful Report
Posted 3 months ago
Mirko
Verified Reviewer
“Keine Ware...dpd zeigt es an das es angekommen ist , komisch so schnell bsch zwei Tagen? DPD angeschrieben sendungsnummer unbekannt, naja besser Finger weg”
Helpful Report
Posted 3 months ago
Chris Perman
Verified Buyer
“Part didn't arrive and refund refused for 10 days”
Helpful Report
Posted 3 months ago
Hi Chris, sorry that the couriers let us down and did not deliver on this occasion. I have reviewed the email chain and can see that our team refunded immediately both your request initially for the next day delivery charge refund and the full order refund when you let us know that you didn't receive it after the initial email afterwards. At no point did we refuse your refund, but we are sorry you did not receive your order.
Posted 3 months ago
Robert (Bob)
Verified Buyer
“Excelent service , excelent quality part”
Helpful Report
Posted 3 months ago
David
Verified Buyer
“Great service great part will use again”
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Posted 3 months ago
Per-Michael Rydahl
Verified Buyer
“Very good, and quick deliveries”
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Posted 3 months ago
Anónimo
Verified Buyer
“Envío, comunicación, todo muy bien más que recomendables, portes de envío algo altos pero bien gestionado.”
Helpful Report
Posted 3 months ago
Tony
Verified Buyer
“Thanks guys for suplying a new shaft for my Landy gearbox at a great price.”
Heritage Parts Centre 5 star review on 23rd January 2026
Helpful Report
Posted 3 months ago
Ignacio NAVARES LORCA
Verified Buyer
“El producto estaba descrito perfectamente y las gomas son exactas al modelo original, encajan perfectamente y se ve un producto de calidad. El precio bastante bueno”
Helpful Report
Posted 3 months ago
David Berti
Verified Buyer
“Ottimo grazie”
Helpful Report
Posted 3 months ago
Jürgen
Verified Buyer
“Gute Qualität und guter Preis.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Quick delivery and parts seem to be good quality except the slave cylinder push rod seems a little too short?”
Helpful Report
Posted 3 months ago
Mikel Lartitegui
Verified Buyer
“Muy rápida la entrega y productos aceptables”
Helpful Report
Posted 3 months ago
John
Verified Buyer
“Super efficient and super fast service- highly recommended!”
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Posted 3 months ago
Roberto Malena
Verified Buyer
“Die Lieferung war sehr schnell. Leider war der erste Spiegel defekt. Dafür kann Heritage Parts Centre vermutlich nichts dafür. Ich habe die Ware beanstandet und ich bekam sehr schnell eine Ersatzlieferung. So sollte Service aussehen. Einfach nur TOP!!!”
Helpful Report
Posted 3 months ago
Michael
Verified Buyer
“Bought from here a few times now, all parts for a classic beetle baja. Delivery has been quick, usually have most if not all the little bolts and odd bits I’ve searched for. They have the cheapest IRS rear polybushes I could find which I’ve had a couple of sets of for different arms. This time I ordered stainless louvered firewall kit and unfortunately it was damaged by the delivery company. Heritage were easy to deal with and the replacement was sent out quickly with no issues. Would recommend.”
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Posted 3 months ago
Pamela Wong
Verified Reviewer
“the relays haven't arrived yet. I ordered them on January 8th and they haven't reached my address.”
Helpful Report
Posted 3 months ago
Ronny Börner
Verified Buyer
“Everything perfect!”
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Posted 3 months ago
Ralf Behling
Verified Buyer
“Ich hatte am Montag, 12.01.26 Ware erhalten, davon war 1 Scheibe zerstört. Ich habe hierzu inwzischen 3 emails geschrieben, aber keinerlei Antwort zur Ersatzlieferung erhalten. Ich hoffe, daß sich jetzt auf diesem Wege jemand bei mir meldet. Bestell-Nr.: 2282382, Rg. 2162341.”
Helpful Report
Posted 3 months ago
Es tut mir leid, dass Sie diese Erfahrung gemacht haben. Ich sehe, dass meine Kollegen auf Ihre Anfrage geantwortet und das Problem für Sie gelöst haben.
Posted 3 months ago
Heritage Parts Centre is rated 4.5 based on 17,209 reviews
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