Heritage Parts Centre Reviews

4.5 Rating 16,676 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Always first class service”

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Posted 4 months ago

“Order parts easily online and they were delivered when required and kept informed about delivery”

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Posted 4 months ago

“Always helpful staff and well priced classic parts for Portsche 924 1982. Sometimes worth checking VW parts as some parts match. Recent was a gasket for the air filter box to body of Fuel regulator which was listed but not for Porsche 924 and it turned out exact part I needed”

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Posted 4 months ago

“Excellent service, an issue with my order was dealt with within a week and replacement parts were sent free of charge. I'll definitely be back!”

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Posted 4 months ago

“Parts ordering was easy , came withinn a few days and did the job perfectly on my 72 t2 Thanks guys”

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Posted 4 months ago

“Quick response to technical enquiry. Thanks”

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Posted 4 months ago

“Supplied part was exactly what was needed. Took you a couple of days to dispatch however, which was a bit slower than I expected...”

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Posted 4 months ago

“Great product, great price, great upgrade for my 2004 T5”

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Posted 4 months ago

“Todo ok, calidad, precio y disponibilidad de cualquier pieza”

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Posted 4 months ago

“Da ich noch 2 Cent extra überweisen soll , kann ich Sie nicht gut bewerten. Auf meine Frage, ob Sie auch offene Radmuttern in Alu haben, bekam ich nich mal eine Antwort. Ich kann Sie leider nicht weiter empfehlen.”

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Posted 4 months ago

Hallo, bitte überprüfen Sie Ihren Spam- oder Junk-Ordner auf unsere Antworten. Wenn Sie diese nicht finden können, kontaktieren Sie uns bitte erneut über help@heritagepartscentre.com.

Posted 3 months ago

“Excelente servicio y gran stock a precios razonables”

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Posted 4 months ago

“Sehr gute Ware und superschnelle Lieferung!!!!! Preise sind angemessen.”

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Posted 4 months ago

“I contacted customer service because I had to pay $180 tariff on a $600 part. Their response was it's not us it's a shipping company. They also said if I didn't receive an accept the part that I would lose all my money. If I had known I would have purchased this from within the US. I understand that there are tariffs but the way that they handled it with customer service was poorly done.”

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Posted 4 months ago

“Great parts. Fitted as expected. Good quality”

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Posted 4 months ago

“Il pezzo di ricambio è arrivato nei tempi previsti e con imballo adeguato. Risulta perfettamente conforme all'ordinato, almeno all'aspetto esteriore. Non ho potuto ancora provarne il funzionamento, ma mi aspetto che funzioni. Il prezzo è alto ma non è facile trovare alternative corrispondenti”

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Posted 4 months ago

“Todo correcto”

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Posted 4 months ago

“Five star service, five star sellers and five star suport, thank you vw Heritage”

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Posted 4 months ago

“Everything was fine”

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Posted 4 months ago

“Faultless service thanks”

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Posted 4 months ago

“Amazing as always”

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Posted 4 months ago

Heritage Parts Centre is rated 4.5 based on 16,676 reviews