Login
Start Free Trial Are you a business? Click Here

Heritage Parts Centre Reviews

4.5 Rating 17,219 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
35,150
 Metrics Info
4.5
Based on 17,219 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English Deutsch Español Italiano
Dave
Verified Buyer
“Bought Pertronix dizzy cap and leads. Turned up quickly and very well packed. Only thing I don't understand is the pricing, why on earth are different colours such widely different prices”
Helpful Report
Posted 3 months ago
David Bradley
Verified Buyer
“Top quality parts at very competitive prices.”
Helpful Report
Posted 3 months ago
Anonimo
Verified Buyer
“Tutto bene GRAZIE”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Reliable and dependable”
Helpful Report
Posted 3 months ago
James Allmark
Verified Buyer
“Excellent service and product. Much better quality than the one being replaced”
Helpful Report
Posted 3 months ago
Justus
Verified Buyer
“Excellent supply”
Helpful Report
Posted 3 months ago
Jens
Verified Buyer
“Es ist alles sehr gut gelaufen. Auch der Support war prima. Dankeschön”
Helpful Report
Posted 3 months ago
Pickle House
Verified Buyer
“All good, happy with the service! A pukka bunch. I just wish the phone lines were open later 😉”
Helpful Report
Posted 3 months ago
Mario
Verified Buyer
“Schnelle Lieferung, Ersatzteile sind von guter Qualität, gerne wieder”
Helpful Report
Posted 3 months ago
Garreth
Verified Buyer
“Excellent service. Did lost parcel and heritage replaced on next day delivery.”
Helpful Report
Posted 3 months ago
John Twomey
Verified Buyer
“Parts arrived and good Quality ..”
Helpful Report
Posted 3 months ago
Mandy
Verified Buyer
“Excellent service. So helpful and professional. Prompt responses. Great delivery. Highly recommend.”
Helpful Report
Posted 3 months ago
Oliver
Verified Buyer
“Schnelle und unkomplizierte Abwicklung. Lieferung zeitnah, Ersatzteile laut Beschreibung. Gerne wieder”
Helpful Report
Posted 3 months ago
JONATHAN RIVERA
Verified Buyer
“Excelente servicio y entrega súper rápida.”
Helpful Report
Posted 3 months ago
Carlos
Verified Buyer
“Tardaron muchísimo en servir el pedido Supuestamente había stock de todo, cosa que no fue cierta Y uno de los recambios no se sirivió: los clips estrechos Y las gomas de juntas de los capós ha resultado no ser la correcta”
Helpful Report
Posted 3 months ago
Lamento que no esté satisfecho. He revisado nuestras comunicaciones por correo electrónico y veo que pidió artículos de «pedido especial», sobre los que le advertimos que tenían un plazo de entrega largo. También respondimos a sus consultas posteriores y no tenemos constancia de que se haya puesto en contacto con nosotros para preguntar por las juntas de goma o los clips. Póngase en contacto con nosotros a través de help@heritagepartscentre.com para que podamos ayudarle.
Posted 3 months ago
Paul
Verified Reviewer
“I needed this tiny inexpensive part urgently. I found it in stock at Heritage on 9 December 2025,and decided to order two for safety, and pay many times its value in carriage. It is now 12 January 2026, and the part has still not arrived. I contacted Heritage weeks ago, and they told me that I ordered on their U.K. site, and although in stock there, they ship from Europe, where there was no stock. I order parts from a number of companies, some in the U.K. and several in various European countries. Regardless where located, if an item is shown as in stock, I expect it to be shipped. There was no notification to say that it would be late. Recently, I received a message to say that it was now being shipped from the U.K. Around 25 deliveries from other companies (some in the U.K.) have all arrived on time, and another 3 are due today. Very disappointed!”
Helpful Report
Posted 3 months ago
HI Paul, sorry about the confusion here. I have reviewed the email trail and can confirm that you placed your order on the wrong territory website - the UK site. For future orders, please check the top right hand side of the home page as it displays the relevant EU or French flag. There is also a pop up message warning you that you are on the wrong website. The part was out of stock in the UK and we cannot send orders from the UK to the EU. I checked out email coms and we did not contact you to say it was being sent from the UK because we cannot do that. We contacted you to say it was being sent from the EU warehouse. Our apologies for the confusion here.
Posted 3 months ago
Jan
Verified Buyer
“Alles super, aber die Lieferung hat etwas länger gedauert, da nicht bekannt war das die Teile aus UK kommen. Dafür war wiederum die Lieferzeit okay.”
Helpful Report
Posted 3 months ago
Corrado
Verified Buyer
“Salve,ad oggi 12 gennaio 2026 non ho ricevuto il mio ordine del 16.12.2025 nr. :0002157294.PD ,e al momento sono molto deluso”
Helpful Report
Posted 3 months ago
Mi dispiace. Abbiamo verificato che il tuo ordine è stato spedito e il tracciamento DHL indica che hanno tentato la consegna il 30 dicembre. Non hanno ricevuto alcuna risposta, quindi l'ordine è ancora presso di loro. Ti preghiamo di contattare il nostro servizio clienti all'indirizzo help@heritagepartscentre.com affinché possano approfondire la questione.
Posted 3 months ago
אמיר שיימן
Verified Buyer
“very good”
Helpful Report
Posted 3 months ago
GROVES
Verified Buyer
“parts were perfect definatly use these guys again”
Helpful Report
Posted 3 months ago
Heritage Parts Centre is rated 4.5 based on 17,219 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request