Heritage Parts Centre Reviews

4.5 Rating 13,714 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,714 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1077

Anonymous

Anonymous // 01/01/2019

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“For Classic car parts that are hard to find or discontinued from the dealership can be found in their website and they do price matching. Once you place an order it will take around 2-3 days to get a notice from DHL the delivery time & updates where your parcel locations. My 1st order it took around 5 days but the last order recently it took only 2 days delivery time from UK to USA,”

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Posted 3 months ago

“El pack es completo y la calidad se ajusta al precio.”

Heritage Parts Centre 5 star review on 27th July 2024

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Posted 3 months ago

“Una de las piezas todavía no la he recibido”

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Posted 3 months ago

buenas tardes Lamento su experiencia, pero veo que nuestro equipo de atención al cliente le ha contestado y encontrado su pedido.

Posted 2 months ago

“Bueno el falla ha sido mío, debí de haberme informado bien sobre la pieza en cuestión, se me pasó aquello de confort, que al parecer lleva más pines.”

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Posted 3 months ago

“The part was exactly what i wanted. Quality and specs were perfect, quick shipment, great to deal with this company, highly recommend these guys! A++++”

Heritage Parts Centre 5 star review on 26th July 2024

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Posted 3 months ago

“Still not received it said it was out of stock on back order and haven’t heard a word since”

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Posted 3 months ago

Hi there, I am sorry for your experience with this order. I can see the out of stock part was supplied three weeks after the initial order was placed and I am sorry for the lead time on this out of stock item.

Posted 1 month ago

“Had the part I required. Price was reasonable. Quality was, for me, assured from Heritage Parts due to their reputation. I wasn't disappointed. Delivery was quick.”

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Posted 3 months ago

“Good quality articles, I find most of the time all parts for my mk1 cab and mk2. Speedy delivery even if articles are not in stock. I can not complain for that. Unfortunately the shipment costs are totally unfair if delivered in Switzerland. Shipment cost increase based on the number of articles you add in your cart. I had to pay 42€ for a standard package size of not even 2kg weight. Competitors manage to keep the shipment cost more down. I shared this to their customer support, and in other words they do not care much about it. This is what actually make me changing my minds about Heritage Parts and explain this 3 stars rate given.”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“Very quick delivery. However they could have been more helpful when I sent an enquiry about a bracket I bought. I had bought the wrong one but they didn’t tell which one I should have bought or how it is fitted.”

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Posted 3 months ago

“Great parts and great prices”

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Posted 3 months ago

“I've done much business with VW Heritage over the years. My vehicles are 1977 Bay and 1996 South African Caravelle. Delivery has always been good. I'm sad that they no longer take phone calls as I used to find this useful if I was uncertain about a part. Just recently I bought new rear lights for the Bay which I was assured were of good quality. They weren't. Quite honestly I should've sent them back but persevered to the extent that I paid a skilled classic renovation engineer a lot of money to fit them so they would work. Very disappointing. Will I buy from VW Heritage again? Maybe. I don't know at the moment.”

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Posted 3 months ago

“Great quality and prompt shipping.”

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Posted 3 months ago

“I will be ordering again soon”

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Posted 3 months ago

“Qualität der Teile ist OK, Preis Leistung passt, Lieferzeit ein wenig lang.”

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Posted 3 months ago

“Alles bestens ,sehr schneller Versand gerne wieder!”

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Posted 3 months ago

“Easy to use site to find what I needed to get my bus working, well, let's say stopping, again. I do like that you can search by vehicle and year, mine's a 1963 splitty and there are differences over the years. It would be nice to be able to call and speak to someone on the phone rather than having to email. Responses aren't that quick.”

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Posted 3 months ago

“first class service”

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Posted 3 months ago

“Good service”

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Posted 3 months ago

“great service and deivery to N.I.”

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Posted 3 months ago

Heritage Parts Centre is rated 4.5 based on 13,714 reviews