Heritage Parts Centre Reviews

4.5 Rating 14,524 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 19th April 2025

Andreas Engeloch

Heritage Parts Centre 5 star review on 14th April 2025

Dave Armstrong

Heritage Parts Centre 5 star review on 13th April 2025

Benjamin

Anonymous

Anonymous // 01/01/2019

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“Very helpful staff would highly recommend to anyone wouldn’t shop anywhere else”

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Posted 3 months ago

“Excellant web site - great pricing and freight free to New Zealand arriveing in 5 working day !!”

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Posted 3 months ago

“Artikel wurde falsch geliefert, und für das Porto der Rücksendung müsste man selbst aufkommen 😢”

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Posted 3 months ago

Hallo zusammen es tut mir leid, was Sie hier erlebt haben. Wenn wir einen falschen Artikel geliefert haben, müssen Sie nicht für die Rücksendung des Artikels bezahlen. Wenn Sie diese Seite unserer Website besuchen und das Online-Formular ausfüllen, wird sich einer unserer Mitarbeiter mit Ihnen in Verbindung setzen, um Ihnen ein kostenloses Versandetikett zu schicken oder eine Abholung zu vereinbaren.

Posted 3 months ago

“Closing down the front counter has made me look elsewhere for parts as there is no one I can ask for help. I know you closed it during Covid but that’s ended and some people like to talk to someone in person. I will only shop here if there is no other alternative.”

Helpful Report

Posted 3 months ago

Hi there Nejmi, thank you for your feedback. We are not currently looking at re-opening the retail counter but we will be opening phone lines for advice on which parts to buy and other technical queries next year. Look out for our announcement in January 2025. In the meantime we do have a team of dedicated customer service assistants available 9-5 Monday to Friday if you email help@heritagepartscentre.com

Posted 3 months ago

“Aun no lo he recibido”

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Posted 3 months ago

“Purchased an SSP cover to suit a T25 flat top buss. It fits my T25 Devon Moonraker perfectly”

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Posted 3 months ago

“Getting a quick response”

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Posted 3 months ago

“Part was sent and arrived on time and package in very good condition”

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Posted 3 months ago

“Parts in stock . Order handled quickly. Delivery time good. Even return ( due to my error) handled efficiently. 👍”

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Posted 3 months ago

“Great bit of kit , would definitly recommand it to anyone looking for this part.”

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Posted 4 months ago

“Excellent service. Fast service.”

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Posted 4 months ago

“Repuesto correcto y envío rápido”

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Posted 4 months ago

“perfect condition and fast service”

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Posted 4 months ago

“Great value, fast delivery, will definitely use again!”

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Posted 4 months ago

“Items in stock and quick delivery”

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Posted 4 months ago

“Danke….Alles super👌”

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Posted 4 months ago

“My part was sent promptly and just what i ordered, good service, thank you”

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Posted 4 months ago

“El paquete llegó rápido y en buenas condiciones a pesar de que el paquete era grande y vino casi abierto ya que se hizo uniendo dos cajas e iban poco reforzadas”

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Posted 4 months ago

Muchas gracias Héctor. Tomaremos en cuenta su comentario y enviaremos los detalles del pedido a nuestro personal de almacén para mejorar.

Posted 4 months ago

“Kauf auf Raten ohne probleme. Informationen bzgl. Liefertermin sehr schlecht. Immer wieder nachfragen, man bekommt innerhalb 24 Stunden eine Antwort aber diese stimmen oft nicht bzgl. Liefertermin o.ä. Bauteil Qualität etc. Passt”

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Posted 4 months ago

“Order arrived promptly following order on date promised. Goods well packed and perfect for the job.”

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Posted 4 months ago

Heritage Parts Centre is rated 4.5 based on 14,524 reviews