Heritage Parts Centre Reviews

4.5 Rating 16,676 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Fast delivery and really good parts.”

Helpful Report

Posted 4 months ago

“Well for starters shipping costs me $80. When the parts got to me they looked like they had been stomped on and drowned. One of the parts was not in a bag and looked like it had been used. Now the glass company putting in the windows have busted front and back of my customers original windows and are claiming the rubber seals are to big. My customer is not happy for all the problems and having to pay so much for your product.”

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Posted 4 months ago

“All good👌”

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Posted 4 months ago

“Excellent!”

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Posted 4 months ago

“Immer wieder gerne”

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Posted 4 months ago

“Above average but more of a muddle. In past I have purchased large panels with no delivery problems, this time buying Baja engine bars, the delivery costs were amended after online purchase. I was happy enough to contribute to costs but then I had to chase those order as it slipped through the cracks. Bulky items do that. Now I am reconsidering my next purchase which would have been a roll cage. In my own workshop I often absorb my own incorrect costings, perhaps I'm the fool.”

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Posted 4 months ago

“Alles perfekt! 👌🏻”

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Posted 4 months ago

“Useless, send parts out 3 months after I ordered them. Use just campers they are way better”

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Posted 4 months ago

Sorry to hear this, all our lead times are displayed on the relevent product webpage. I am sorry some items have longer lead times than others.

Posted 3 months ago

“Tutto perfetto e consegnato nei tempi. Bravi!”

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Posted 4 months ago

“Purchased starter motor in June for 16v for £196.96 Looking at prices now same part now £109.96 Was I overcharged in the first place?”

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Posted 4 months ago

“Dankeschön 👍”

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Posted 4 months ago

“I have found HPC has always been very professional to deal with. Providing quality parts and excellent customer service with great communication and fast delivery. I highly recommend them for all your VW parts.”

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Posted 4 months ago

“I was dealt with very efficiently by friendly and helpful staff.”

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Posted 4 months ago

“I've recently placed two orders from Heritage and am getting ready to place a third order. The quality of parts and service is high and dependability of timely processing is above par. Y'all are awesome!”

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Posted 4 months ago

“Heritage always has the parts I need that I can't find else where. Fast international shipping is a plus.”

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Posted 4 months ago

“Excellent quality item Quick delivery would buy from again A 1 service”

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Posted 4 months ago

“I ordered 9 different parts from Heritage I got half on the, some damaged and now they are not responding on my emails, at all I still miss the parts but they don’t return”

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Posted 4 months ago

Hi Soren I can see our team have replied to your messages and set up returns for you - please check your junk or spam folders.

Posted 3 months ago

“Per ora non mi esprimo, attendo di ricevere la seconda parte dell’ordine, a tutt’oggi non ho ricevuto notizie sulla consegna e oltretutto ho già pagato anche l’articolo mancante.”

Helpful Report

Posted 4 months ago

L'articolo che hai ordinato era esaurito al momento dell'ordine, ci dispiace. Se hai domande, contatta il nostro team all'indirizzo help@heritagepartscentre.com.

Posted 3 months ago

“A huge thank you to the team at Heritage Parts Centre. Great website to find the parts, easy check put, and prompt and efficient delivery. Regards Happy Kamper Palmerstpn North New Zealand”

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Posted 4 months ago

“good quality parts at reasonable price , quick delivery”

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Posted 4 months ago

Heritage Parts Centre is rated 4.5 based on 16,676 reviews