Heritage Parts Centre Reviews

4.5 Rating 15,015 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,015 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 19th June 2025

1172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Excellent service”

Helpful Report

Posted 2 months ago

“Very happy, quick delivery and a good panelz”

Helpful Report

Posted 2 months ago

“Parts arrived on time and in good nick, no complaints here.”

Helpful Report

Posted 2 months ago

“Excellent, will do business again”

Helpful Report

Posted 2 months ago

“Hat alles super und zum bekannt gegebenen Termin erhalten.”

Helpful Report

Posted 2 months ago

“Excellent Service. Very friendly and helpful advice.”

Helpful Report

Posted 2 months ago

“Tutto si è svolto in maniera impeccabile, come pure ottimo il servizio di supporto.”

Helpful Report

Posted 2 months ago

“Great service parcel arrived quite quick”

Helpful Report

Posted 2 months ago

“Ware entspricht der Beschreibung, sehr schnelle Lieferung.”

Helpful Report

Posted 2 months ago

“Good price fast shipping”

Helpful Report

Posted 2 months ago

“Once again absolutely excellent service. All parts arrived on time. Car now back on the road.”

Helpful Report

Posted 2 months ago

“Good price and arrived on time”

Helpful Report

Posted 2 months ago

“Excellent service with the correct product recieved within the specified time frame , equals happy customer.”

Helpful Report

Posted 2 months ago

“Muy buen servicio.....”

Helpful Report

Posted 2 months ago

“always great to do business with”

Helpful Report

Posted 2 months ago

“Will definitely be coming back for those hard to find parts. Was the only ones who sold the clips for the outside window trim. Saved me 200 dollars because I didn't have to order all new trim.”

Helpful Report

Posted 2 months ago

“Misrepresenting on the website in stock items. In this day and age your accounting system should be reporting accurately so that your website tells your customers accurately what is in stock. I was told that it must have been lag between the sale of the last item and my trying to purchase one. Most of these items are NOS new old stock. They continued to tell me more parts were on order but couldn’t tell me when or verify that there would be a refill. I highly doubt they are making any more 20+ year old door sill plates so I chose to look elsewhere. Be aware you’re not necessarily seeing actual inventory on their website.”

Helpful Report

Posted 2 months ago

Hi Josh, thank you for your order and feedback. I have reviewed the email trail regarding this order and we did give you the re-stock date for the items you required. I can also assure you that our stock inventory is correctly displayed on the website. However, in this case, when stock levels are very low or there is only one item left in stock other customers can place orders at the same time or very near to your order time and the last item of stock will be allocated to another order as it was minutes or seconds before yours was placed. Being a worldwide e-commerce business operating in many time zones where customers place orders 24-7 this can occasionally happen. We are sorry for your experience.

Posted 2 months ago

“I’m writing this as I’m fed up of you email s Yes parts were what I ordered . Yes they were posted to me . Yes I received un damaged Well done”

Helpful Report

Posted 2 months ago

“Everything went fine!”

Helpful Report

Posted 2 months ago

“Outstanding Company to deal with! In the past if there was ever a problem they immediately reponded and resolved the issue satisfactory. Intercontinental Parts N.S.W. Pty. Ltd. B. Haehnle”

Helpful Report

Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 15,015 reviews