Heritage Parts Centre Reviews

4.5 Rating 13,714 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,714 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1077

Anonymous

Anonymous // 01/01/2019

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“Yes I would reasonably price and quick service”

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Posted 4 months ago

Much appreciated, thanks Dean

Posted 4 months ago

“Your not as good as you used to be no person to talk to !! And don’t know if any of these pars fit my car I would not recommend heritage to anyone”

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Posted 4 months ago

Hi Darren, sorry to hear this. If you email our team on help@heritagepartscentre.com one of our team will be able to advise you on any future purchases.

Posted 2 months ago

“Quick delivery”

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Posted 4 months ago

“Under engine cover didn't fit well and caught wheels when turning”

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Posted 4 months ago

Hi Darren, please contact our customer service team via help@heritagepartscentre.com so they can investigate this issue for you.

Posted 4 months ago

“Die innenraumleuchte sah identisch aus und passte perfekt. Schnelle Lieferung mit sicherer Verpackung”

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Posted 4 months ago

“Always helpful and order generally comes on time, errors always correct efficiently, and tech help freely given.”

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Posted 4 months ago

Thanks for taking the time to provide feedback. We'll make sure to thank our Warehouse and Tech teams who make it happen.

Posted 4 months ago

“Gerne wieder Schnell und gut”

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Posted 4 months ago

“Getting badgered to leave a review. My experience has certainly widened my search for parts. I made a purchase which turned out to be incorrect due to a misrepresentation that still hasn't been fixed. A windscreen seal has a price and the option to add to basket which I did. Turns out it is per metre, if I had clicked on the first image I would have seen it was per metre. question, who would buy 1 metre of windscreen seal? , why wasn't it queried? It was part of a larger order which include a door seal, not per metre but a seal for a door. I was offered 5% discount on my next order so close to a £90 spend would cover it. Maybe an acknowledgement the ad was misleading and the money refunded would have been the honourable thing to do, small cost so no big deal, but it is. So, probably will buy again but definitely will check other sources and advise others to do the same”

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Posted 4 months ago

“I received the correct part in a timely manner without issue.”

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Posted 4 months ago

“Really good staff”

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Posted 4 months ago

“My order was delivered rapidly and the item is now functioning perfectly in my car.”

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Posted 4 months ago

“The irs adapters where deleviry very fast”

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Posted 4 months ago

“Es hat alles super geklappt! Lieferung kam zeitnah und alles hat gepasst.”

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Posted 4 months ago

“Exhaust turned up dented from poor packaging was unable to contact by phone very poor customer service unfortunately wont be using heritage again”

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Posted 4 months ago

“211-798-335 Ordered the clutch cable kit that you sell on your website. I for a 1979 bay window and I went to fit it and the black tube is to short. This means that there is no adjustment on the cable. Just as well I had the old one cause I had to use that one.”

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Posted 4 months ago

Hi Simon, sorry to hear about his. Please contact one of our customer service team who will be able to look into this for you. Conact us via help@heritagepartscentre.com

Posted 3 months ago

“Great service, the seal kit , came with everything you need , each seal had extra to allow trimming , fitted with no issues”

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Posted 4 months ago

“excellent service”

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Posted 4 months ago

“Excellent service, very fast and efficient many thanks”

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Posted 4 months ago

Hi Eric, thank you for your feedback. You rated us one star, is there anything about the service you were unhappy about? If so please contact us via help@heritagepartscentre.com

Posted 4 months ago

“Distributor cap very poor quality and the most expensive”

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Posted 4 months ago

“First class seller. Thank you.”

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Posted 4 months ago

Heritage Parts Centre is rated 4.5 based on 13,714 reviews