Heritage Parts Centre Reviews

4.5 Rating 16,676 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Fast and easy”

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Posted 4 months ago

“all good - spot on as usual”

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Posted 4 months ago

“Prices are ok, if you need a price match they will do it but it takes 10 days. In fact any service help ticket takes about 8 -10 days. The problem is that the first response is in about 24 hours, then they provide one piece of help, so you respond immediatley and then your help ticket goes to the bottom of the list. So next response will be another 24-48 hours (no weekends) and this goes on and on and finally after ten days you get a complete answer. I've now had three different orders all over 500eur and each order goes like this.... If you can hire more service advisors this would help! on my last two orders it wasnt worth the wait and I ordered half the parts from the other providers (Meca, Dream etc). There is no phone number for europe and there is no live chat in Europe... not on my three browsers.”

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Posted 4 months ago

“I was happy with the prompt service and communication.”

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Posted 4 months ago

“El pedido llegó en las condiciones que se especificaba y en el tiempo estipulado Muy bien!”

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Posted 4 months ago

“Compré una snorkel Terrafirma y fue donde más barato lo encontré,envío bastante rápido.”

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Posted 4 months ago

“excellent service, quality parts and prompt delivery thank you”

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Posted 4 months ago

“Das bestellte Ersatzteil hat hervorragend gepasst”

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Posted 4 months ago

“Having owned and loved T3 Westfalia's for over 30 years in the US, I have struggled with the terrible stock headlights. Heritage to the rescue, I can finally see at night with their H4 conversion. Initially there was an issue with one of the lights. I feared that buying from the UK might make the replacement difficult. Heritage resolved the issue quickly and professionally. I highly recommend Heritage Parts Center and will be buying from them in the future. USA buyers fear not!”

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Posted 4 months ago

“On time and as described”

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Posted 4 months ago

“Immediate response to my questions. Perfect comunication about the shipment.”

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Posted 4 months ago

“Very quick and efficient service allowing my damaged window to be replaced quickly. Thank you”

Heritage Parts Centre 5 star review on 6th October 2025

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Posted 4 months ago

“Es war alles gut, bis auf die lange Wartezeit.”

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Posted 4 months ago

“great products and great service”

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Posted 4 months ago

“Fantastic service. Online order from Australia and delivered within 10 days exactly as the website. Perfect.”

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Posted 4 months ago

“Service was excellent had help in sourcing the right part and delivered to Australia quickly”

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Posted 4 months ago

“Oi have now had a couple of orders from Heritage parts and can say that quality, pricing and delivery have been very good. I will definitely use them again!”

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Posted 4 months ago

“Ordered parts a few weeks ago, some of them have been delivered, still waiting for the rest to come.”

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Posted 4 months ago

“Parts are very good quality. Delivery to South Africa was seamless.”

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Posted 4 months ago

“Ottimo prodotto arrivato in tempi ragionevoli”

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Posted 4 months ago

Heritage Parts Centre is rated 4.5 based on 16,676 reviews