Heritage Parts Centre Reviews

4.5 Rating 14,527 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 19th April 2025

Andreas Engeloch

Heritage Parts Centre 5 star review on 14th April 2025

Dave Armstrong

Heritage Parts Centre 5 star review on 13th April 2025

Benjamin

Anonymous

Anonymous // 01/01/2019

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“Überteuerte Preis, mit Teilen eines anderen Herstellers!!!!”

Helpful Report

Posted 4 months ago

Es tut mir leid, Ihr Feedback hier zu hören. Wenn Sie uns eine E-Mail an help@heritagepartscentre.com schicken, werden wir Ihre Anmerkungen zur Preisgestaltung und zu den Produkten prüfen - wir sind immer bestrebt, unser Angebot zu verbessern, können dies aber nicht ohne weitere Details tun.

Posted 4 months ago

“Unkompliziert und schnell. Selbst die Abwicklung eines Transportschadens lief vorbildlich. Gerne wieder”

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Posted 4 months ago

“Alles bestens; sehr gerne wieder!”

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Posted 4 months ago

“Good. But I am waiting for some parts a few weeks now, and I don't get any update on the delivery.”

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Posted 4 months ago

“Excellent service, proffesional website, quick delivery. Definitely will be shopping again”

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Posted 4 months ago

“Sent very quickly and well packed.”

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Posted 4 months ago

“Zuverlässig und gut/ Reliable and good”

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Posted 4 months ago

“Super Ersatzteileseite, für einen Golf 1 GTI findet man nicht mehr viele Teile Anbieter, hier bin ich fündig geworden, top Qualität, schnelle Lieferung, war richtig gut verpackt.”

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Posted 4 months ago

“Great customer service with excellent range of parts.”

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Posted 4 months ago

“Very good service. Thank you”

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Posted 4 months ago

“Prompt and friendly service. Thank you”

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Posted 4 months ago

“Very good service, and merry Christmas 🎄”

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Posted 4 months ago

“Fantastic service and very prompt delivery all the way to South Africa, I highly recommend them.”

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Posted 4 months ago

“Hi ya all I find all very much appreciated and very good quality and very good service I don't have any problems at all.”

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Posted 4 months ago

“Falscher geliefert links-rechts. Und für die Versandkosten der Rücknahme müsste man noch selbst aufkommen 🥲”

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Posted 4 months ago

Es tut mir leid, das zu hören. Wie ich sehe, hat sich unser Team mit Ihnen in Verbindung gesetzt, um Ihnen zu helfen

Posted 3 months ago

“Schnelle Lieferung, Teil wie beschrieben, gerne wieder”

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Posted 4 months ago

“great service as usual, highly recomend. The window regulator i fitted was top quality and fitted perfect”

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Posted 4 months ago

“I have been happy with most items. Lock seal , gas strut, bonnet alignment rubbers and seat guide rails. the Rocker cover gasket is probably not best quality as these are normally made from cork and have the other two parts made separate in blue and orange rubber. I am not sure what spark plugs have been supplied they are NGK but don't know the model. Outside this i am impressed with your service and speed in dispatch. Will definitely shop here again. Kind regards Brian”

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Posted 4 months ago

“Great parts Great service”

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Posted 4 months ago

“I still struggle with the new layout as before idmf uou bought an item you would get recommendations. Also I feel it's a shame you can not talk to a person as they were very helpful and had an understanding of what you required.”

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Posted 4 months ago

Hi Timothy, if you need advice on the correct parts to order or fitment advice you can call our technical support team. They are on the phones from 9am to 1pm Monday to Friday to answer your questions, please note this is a technical support line only - they cannot deal with general customer service enquiries. The number is 01273 444000.

Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 14,527 reviews