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Heritage Parts Centre Reviews

4.5 Rating 18,184 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,296
 Metrics Info
4.5
Based on 18,184 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Brad Albrecht
Verified Buyer
“As always Heritage delivers. Top quality parts, quickly delivered. They are my go to spares supplier for my VW, I have not used any one else since I found them. The staff are very helpful , great advice and enthusiasm.”
Helpful Report
Posted 2 months ago
Guillaume Girard
Verified Buyer
“The service is good, delivery times are reasonable, and the products are well-packaged. Unfortunately for me, this product doesn't meet my needs—it's my fault (and I didn't take the time to return it to you).”
Helpful Report
Posted 2 months ago
Baz Spooner
Verified Buyer
“I used Heritage regularly for parts for my MK3 VR6. Everything always comes as specified and fits perfectly. Cannot fault the company in anyway whatsoever.”
Helpful Report
Posted 2 months ago
David
Verified Buyer
“I got a faulty part. I then tried to contact the uk office to discover it no longer exists. I then completed and online return request. This was ignored. No one has contacted me. No refund received. Do not use this company.”
Helpful Report
Posted 2 months ago
Hi David, our UK office is very much open! The telephone line is open 10am-1pm Monday to Friday, call 01273 444000. Or email us at help@heritagepartscentre.com
Posted 2 months ago
Tommy
Verified Buyer
“Needed the part urgently, was showing as out of stock, query resolved promptly. Pleased with the part quality and will order parts again. Thanks very much”
Helpful Report
Posted 2 months ago
DAVID
Verified Buyer
“El producto es adecuado, pero tuve algún problema en la entrega porque la dirección de entrega no se plasmó correctamente en la etiqueta.”
Helpful Report
Posted 2 months ago
Matthew
Verified Buyer
“Part delivered on time. Well packaged.”
Helpful Report
Posted 2 months ago
Ian
Verified Buyer
“Very good and quick service, fast service and delivery.”
Helpful Report
Posted 2 months ago
Tim Lovell
Verified Buyer
“Ordered goods on a Sunday evening, didn't receive them until Friday, I know I paid for standard delivery but I was expecting Wednesday or Thursday latest, could be better IMO. Maybe I expect too much?”
Helpful Report
Posted 2 months ago
Niels Peder
Verified Buyer
“Parts delivered as promised - Quality of rubberparts was very good.”
Helpful Report
Posted 2 months ago
Mads
Verified Buyer
“Super Service”
Helpful Report
Posted 2 months ago
Jan
Verified Buyer
“Es ist alles bestens gelaufen, das Produkt war genauso wie ich es wollte, schnelle Lieferung-einfach nur perfekt 👍jederzeit würde ich gerne wieder einkaufen 😃sehr zu empfehlen 👍lg.Jani 🤗”
Helpful Report
Posted 3 months ago
Richard
Verified Buyer
“My bike rack for my t4 arrived fast as lightning 🌩”
Helpful Report
Posted 3 months ago
Jose Carlos Rodriguez Perez
Verified Buyer
“Gastos de envío muy caros”
Helpful Report
Posted 3 months ago
Steve
Verified Buyer
“excellent service”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Good fast delivery”
Helpful Report
Posted 3 months ago
Michel
Verified Buyer
“equipement de pieces detaché tres complet et de bonne qualité pour ma golf impossible a trouver ailleur en ce moment a un prix tres interessant .”
Helpful Report
Posted 3 months ago
Ilias
Verified Buyer
“I ordered ignition cables. The parcel arrived on time, in great condition. Excelent experience”
Helpful Report
Posted 3 months ago
Luc
Verified Buyer
“Very good communication and perfect part”
Helpful Report
Posted 3 months ago
Sheila
Verified Buyer
“Very sattisfied with part and service.”
Helpful Report
Posted 3 months ago
Heritage Parts Centre is rated 4.5 based on 18,184 reviews
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