Heritage Parts Centre Reviews

4.5 Rating 15,017 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,017 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 19th June 2025

1172

Anonymous

Anonymous // 01/01/2019

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“Very helpful customer service in selecting a new product when the one I initially ordered wouldn't arrive in time - thank you”

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Posted 3 months ago

“Ya les comenté que LA BOLSA LA RECIBÍ VACÍA. y.me han contestado que repondrían el producto. Saludos”

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Posted 3 months ago

Siento oír esto, me alegro de que nuestro equipo haya rectificado el problema.

Posted 2 months ago

“The last order I did went great. I got free shipping and everything came quickly. I was going to order another order last Friday and I had $301.00 and you were going to charge me 150+ in shipping plus tax and no telling what else for a total over 525.00. I got the same parts from a company in michigan with free shipping. I love getting items from your company because I believe you really have an interest in VW's and provide some unique and better parts that are out there. But If any of this is because of politics then I feel bad for your company because no one will order parts bound for USA.”

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Posted 3 months ago

“Part were a good fit and quality fast delivery will definitely use them again thanks”

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Posted 3 months ago

“Dealing with overseas companies when you live in Australia is unfortunately, a way of life. Trusting those companies is another issue. Heritage Parts has been easy to deal with, responsive to questions and quick to ship items. They understand 'trust'.”

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Posted 3 months ago

“Parts were correct and arrived in a timely manner thanks heaps”

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Posted 3 months ago

“Good service”

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Posted 3 months ago

“Porsche parts, having used heritage for over 20 years for VW parts I thought I'd try there Porsche parts,Good website for finding parts needed, fast and secure delivery, although both parts were of poor quality when arrived and resorted to buying from Porsche. Upon comparing the rubber seal side by side the Heritage part would not have been up to the job as it was a different profile and a poorer quality rubber feeling hard and flawed on the outer surface,”

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Posted 3 months ago

“Tony, tony*jack*son*3330*@gmail*.com made the recovery process seamless -got all my lost funds back!"”

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Posted 3 months ago

“Danke für die gute Ware und die schnelle und zuverlässige Abwicklung”

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Posted 3 months ago

“quality parts you know going to do their job”

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Posted 3 months ago

“Lieferung und Retoure sehr gut. Hatte aber um Rückruf gebeten. Warte leider immer noch.”

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Posted 3 months ago

“Sehr gut und schnell 👍”

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Posted 3 months ago

“Easy to order, collect and fit”

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Posted 3 months ago

“Sto ancora aspettando il mio oggetto. E sto aspettando ancora che qualcuno mi contatti alla mail inviata.”

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Posted 3 months ago

Sono spiacente di sentirlo, ma sono lieto di vedere che il nostro team ha risolto il problema.

Posted 2 months ago

“Always good , prompt service first choice every time.”

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Posted 3 months ago

“Excellent service and prompt delivery.”

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Posted 3 months ago

“Excellent fast service, even with Royal Delivery😂”

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Posted 3 months ago

“Parts arrived in great time and fit Thanks”

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Posted 3 months ago

“Schnelle Lieferung”

Helpful Report

Posted 3 months ago

Heritage Parts Centre is rated 4.5 based on 15,017 reviews