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Heritage Parts Centre Reviews

4.5 Rating 17,242 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
35,179
 Metrics Info
4.5
Based on 17,242 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Rick
Verified Reviewer
“WARNING do not buy the 911 spring plates. They are not fit for purpose, the welds will brake and will lead to a front wheel loosing contact with the road. Heritage parts will not help you in any way and will blame you for not checking the welds. Very poor customer service. Avoid like the plague.”
Helpful Report
Posted 4 months ago
Hi Rick, we are sorry for your experience but on checking we have an email trail here where we apologised, checked our stock for defects so we could be sure this was an isolated incident, and offered you a full refund. At no point have we refused to help or blamed you for the issue.
Posted 4 months ago
Paul Howard
Verified Buyer
“Heritage parts supply good quality parts and you have a question it gets response within 24 hours . However I personally have experienced issues . One was a fly wheel main seal , I must have waited 15 Weeks with no updates when it would be delivered. The next issue is again an out of stock part , to date no update whatsoever when this part will be delivered. I am sure Heritage parts could give updates on a regular basis . Kind regards Paul Howard”
Helpful Report
Posted 4 months ago
Robert Wells
Verified Buyer
“So good to know that classic beetle parts are still readily available in most cases”
Helpful Report
Posted 4 months ago
Henri
Verified Buyer
“Tagfahrlichter optisch i.O. Keine Einbauanweisung, falscher, unbrauchbarer Anschaltplan. Von Heritage keine Lösung.”
Helpful Report
Posted 4 months ago
Hallo Henri, vielen Dank für Ihr Feedback. Leider wird das Produkt nicht mit einer Montageanleitung geliefert, worauf wir in der Produktbeschreibung auf unserer Website hinweisen. Vielen Dank HPC
Posted 3 months ago
Juan Marquez
Verified Buyer
“Tardo pero al final lo recibi en buen estsdo”
Helpful Report
Posted 4 months ago
Jose Susinos Velasco
Verified Buyer
“Me faltan productos de llegar y se supone que no están en stock y en la página pone que si que hay stok”
Helpful Report
Posted 4 months ago
Hola, es posible que esté consultando la página web incorrecta: nuestras páginas web del Reino Unido y del resto del mundo tienen niveles de existencias diferentes a los de las páginas web de la UE. Nuestro almacén de la UE tiene niveles de existencias diferentes. Veo que su pedido ya se ha tramitado.
Posted 4 months ago
Anonymous
Verified Buyer
“Great Company 5 Stars”
Helpful Report
Posted 4 months ago
Mikel
Verified Buyer
“Repuesto idéntico al original. Fantástico.”
Helpful Report
Posted 4 months ago
Anonym
Verified Buyer
“Alles super! danke!”
Helpful Report
Posted 4 months ago
Glyn
Verified Buyer
“Very prompt service, good value..”
Helpful Report
Posted 4 months ago
Pasi Mecklin
Verified Buyer
“A good place.”
Helpful Report
Posted 4 months ago
ALFIO MARIO MUSUMECI
Verified Buyer
“Spedizione fatta nei tempi previsti e prodotto conforme all'inserzione, valido il prezzo d'acquisto della merce comprata.”
Helpful Report
Posted 4 months ago
Mick
Verified Buyer
“Really fast response online, took one week from England to Australia delivery, very happy at a good price, thanks Don 👍🙂”
Helpful Report
Posted 4 months ago
Adrian McCarten
Verified Buyer
“Ordered online, delivered promptly and with care, will use again.”
Helpful Report
Posted 4 months ago
Knut Weyer
Verified Buyer
“Ein großer Name ,der mich ein wenig enttäuscht hat, weil man mir weismachen wollte das eine Zündkerze mit 3 Masse Elektroden W8DTC 0241 229 716 , die ich bestellt hatte , durch eine WR 8 DCX mit 1 Masse Elektrode und dann auch noch entstört , eine Verbesserung sein soll. Ich hätte mir gewünscht dann lieber NGK BP 6ET oder Champion N9BYC”
Helpful Report
Posted 4 months ago
Es tut uns leid, das über Ihre jüngste Erfahrung zu hören. Wir haben alle unsere Kommunikationskanäle durchsucht und können keine E-Mails zu Ihrer Bestellung finden. Bitte wenden Sie sich an uns, damit wir Ihnen helfen können: Senden Sie uns eine E-Mail an help@heritagepartscentre.com.
Posted 4 months ago
Harald
Verified Buyer
“Ich habe die Lieferung bisher nur zu einem Teil erhalten.”
Helpful Report
Posted 4 months ago
Robin
Verified Buyer
“Reasonably priced part. Arrived on time.”
Helpful Report
Posted 4 months ago
Will Lloyd-Morris
Verified Buyer
“I was after a 996 targa rear wiper gromit! Water was condensing in the car having had the roof done could understand why! But identified the gromit was partly perished. And they had a new one!!!! Can’t recommend enough really! Keep up the good work please”
Helpful Report
Posted 4 months ago
Michael
Verified Buyer
“sehr schnelle lieferung , alles bestens , gerne wieder”
Helpful Report
Posted 4 months ago
Mark Hollingdale
Verified Buyer
“Customer since 1990 Alleyways great services”
Helpful Report
Posted 4 months ago
Heritage Parts Centre is rated 4.5 based on 17,242 reviews
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