Heritage Parts Centre Reviews

4.5 Rating 15,021 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 19th June 2025

1172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Quick and easy to purchase, good quality products good fit.”

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Posted 3 months ago

“Exellent service!!!”

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Posted 3 months ago

“Delivered on time and well packaged, thank you.”

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Posted 3 months ago

“Hi Sorry for the 4 star review, but I find it harder ordering parts from you nowadays and my last order went to another vendor who'm I could talk to as there was two different parts avaliable and wanted to make sure I had the right one. I am afraid an email response within 24 hours is no good to me and then back and forth etc . My last purchase was sent out very quickly indeed though, so very pleased with that service. I know exactly what I needed there and did not need any advice on that occasion. That was great service, thank you.”

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Posted 3 months ago

Hi Christopher, we now have a technical hotline open 9-1pm (GMT) Monday-Friday to assist with more detailed product and vehicle-based enquiries. Our team can be reached on +44 1273 444000. Please note that this service is not for parcel tracking, placing orders, or paying for parts - that is still best done online, or via our email support team help@heritagepartscentre.com

Posted 3 months ago

“All good. Everything as expected. Arrived in a timely manner”

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Posted 3 months ago

“Good service as usuall just let down by courier”

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Posted 3 months ago

“Very prompt will all questions and helpful in responding”

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Posted 3 months ago

“Fantastic service every time thank you.”

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Posted 3 months ago

“Just what I ordered and very quick delivery.”

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Posted 3 months ago

“Alles gut.”

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Posted 3 months ago

“Fantastic service and great company. Delivery was really quick and item came packaged well.”

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Posted 3 months ago

“All very good 👍”

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Posted 3 months ago

“Top Preis, top Ware, schneller Versand! Was will man mehr?”

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Posted 3 months ago

“Great.. Helpful customer services.. Thanks”

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Posted 3 months ago

“Full range Good quality spares for Vw beetle”

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Posted 3 months ago

“Hat alles super geklappt. Teil entspricht den Vorstellungen. Hochwertig und paßgenau”

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Posted 3 months ago

“Part arrived in a reasonable given it came from the UK. Quality was good.”

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Posted 3 months ago

“Was delighted to receive my part for my1981 VW KombiT3 soeedely”

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Posted 3 months ago

“Here i could find almost everything i needed for may Golf Mk2 restauration. Well handeled and always there for answer a question and inform us about delivering and others..”

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Posted 3 months ago

“Ik heb nog niks ontvangen. Ik had al contact gehad met klantenservice die zei dat het ligt aan de leverancier. Maar ja we hebben het over een zekering die gewoon via de post kan verstuurd worden.”

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Posted 3 months ago

Het spijt me om uw feedback te horen, maar ik ben blij dat ons team uw vraag heeft beantwoord. Sommige onderdelen in onze voorraad hebben een lange levertijd.

Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 15,021 reviews