Heritage Parts Centre Reviews

4.5 Rating 13,714 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,714 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1077

Anonymous

Anonymous // 01/01/2019

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“I like the idear of spenp more on parts and free freight”

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Posted 4 months ago

“Easy ordering and fast delivery”

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Posted 4 months ago

“Once the parts are there they will be delivered quickly. But for the parts that are not delivered, you should receive a message that they will be delivered later. And don't just not send it”

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Posted 4 months ago

“Brilliant company with a great selection of items to maintain and improve my aircooled VW engine.”

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Posted 4 months ago

“tutto okkkk , si consiglia”

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Posted 4 months ago

“First class service and parts as always”

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Posted 4 months ago

“Very fast delivery Good quality of the product They send me an air freshener as a gift Recommend”

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Posted 4 months ago

“Very good service and allows on time”

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Posted 4 months ago

“Yes, I’d buy from you again! Even though you are located in the UK, it didn’t take too long for me to receive my order that I couldn’t find here in USA. Thanks a lot for your help!”

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Posted 4 months ago

“There's a good range of parts. I have very good customer support. Kind Regards”

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Posted 4 months ago

“The part I ordered was out of specs and I had a hard time with customer service trying to get a resolution. After, we finally agreed to a resolution, which was a second order for a different part free shipping; the part arrived and to be a so call laser cut part; looks more like a hand crafted piece specifically in the area where the metal needs to be shrink/ or stretched to make the arch shape. I have not test fit it yet , but you will see a review in you tube as soon as I get to it.”

Helpful Report

Posted 4 months ago

Hi there, thank you for taking the time to review. I am sorry you had a hard time getting to a resolution, I hope that the part fits well. Please contact us via help@heritagepartscentre.com if you have any further issues.

Posted 4 months ago

“Excellent service as always . Needed the part quickly and they delivered the goods .”

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Posted 4 months ago

“Quick deliver for part no longer available from VW”

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Posted 4 months ago

“Still waiting on parts”

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Posted 4 months ago

“Very good service and prices plenty to choose from quickly delivered and very helpful”

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Posted 4 months ago

“The parts came quickley but we can't talk to anyone on the phone to explain that parts were missing. Using email alone takes far too long. When the replacement parts arrived they were the wrong parts so we decided to have them made.”

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Posted 4 months ago

“parti in plastica corrispondenti all' originale. Si montano perfettamente, plastica buona.”

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Posted 4 months ago

“No problems with shipping within EU, quick delivery, solid experience”

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Posted 4 months ago

“top++++++++++++++++++++++++++++++++++++++++++”

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Posted 4 months ago

“Part as described and shipments where quickly”

Helpful Report

Posted 4 months ago

Heritage Parts Centre is rated 4.5 based on 13,714 reviews