Heritage Parts Centre Reviews

4.5 Rating 18,214 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,214 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 2nd September 2026

1282

Anonymous

Anonymous // 01/01/2019

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“Disappointed I ordered a carburettor base for my 1991 VW MK2 Golf and it took almost 10 days to get to Northern Ireland . Also I was looking a fuel pump and a carburettor kit and both were out of stock and showing 3-6 weeks waiting time.”

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Posted 3 months ago

“Bought rear llight seal taken nearly 2weejs to arrive not impressed”

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Posted 3 months ago

“I haven't fitted my new dampers yet but the buying and delivery was hassle free. I always go to VW Heritage for parts I need and I'm sure the Bilsteins will be great. Cheers!”

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Posted 3 months ago

“Kein Kontakt möglich, lange Lieferzeit.”

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Posted 3 months ago

Es tut uns leid, dass Sie diese Erfahrung gemacht haben. Wir senden Ihnen eine E-Mail mit der Bestellbestätigung und den Sendungsverfolgungsdaten. Sie können uns per E-Mail unter help@heritagepartscentre.com kontaktieren.

Posted 2 months ago

“I was very pleased with the prompt and courteous way my question was answered. The order surprised me how quick I received it in Australia. I will look to get more parts from you when and if I require them. Thank you”

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Posted 3 months ago

“They understand the questions and deliver the parts on time and at fair price.”

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Posted 3 months ago

“Great price and arrived quickly 👍”

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Posted 3 months ago

“Placed an order for a “used” decklid for my notchback and received and “nos” item. Thoroughly excited and impressed by the item and shipping time to California. Thank you”

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Posted 3 months ago

“Excellent range of quality parts at competitive prices and fast delivery”

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Posted 3 months ago

“New door handles for my T4. Top quality, easy to fix.”

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Posted 3 months ago

“🖕 hat leider länger gedauert aber alles gut 🖕”

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Posted 3 months ago

“Amazing professional.”

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Posted 3 months ago

“Alles gut”

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Posted 3 months ago

“Always reliable and seem to have every part”

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Posted 3 months ago

“Good parts”

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Posted 3 months ago

“Very happy with the order - thank you.”

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Posted 3 months ago

“Outstanding”

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Posted 3 months ago

“Buen surtido de material”

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Posted 3 months ago

“Ich habe was falsch bestellt, bei einem ähnlichen Teil der der richtige gewesen wäre, hatte die Beschreibung zu wenig Informationen. Ich habe zuvor im Kundensupport eine Frage gestellt und bis heute keine Rückmeldung/ Antwort erhalten. Der Betrag wurde auch noch nicht returniert. Die Rücksendung ist schwierig und teuer. Ich werde mir 2x überlegen etwas zu bestellen. Wenn vor dem Bestellen Unklarheiten entstehen, sollte eine Bestellung überdacht werden.”

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Posted 3 months ago

“Prodotto come da richiesta assolutamente conforme al originale. Arrivato in imballo adeguato e in perfette condizioni nelle tempistiche conformi alla provenienza.”

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Posted 3 months ago

Heritage Parts Centre is rated 4.5 based on 18,214 reviews