Heritage Parts Centre Reviews

4.5 Rating 16,677 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,677 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Service was fine, I had to chase for dates as part was back ordered.”

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Posted 5 months ago

“Excellent service and quality part”

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Posted 5 months ago

“As always easy to find what we wanted.”

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Posted 5 months ago

“Quick delivery”

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Posted 5 months ago

“I rang for information on the right starter motor for my t2 camper and was very happy with the service I received then went online and ordered the right one delivery took a while but very happy with my order and the bus is running great”

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Posted 5 months ago

“Great service and nice parts.”

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Posted 5 months ago

“El mecánico no quiso instalar el distribuidor con pulmón de avance 1200-1600 que os compré porque me dijo que era de mala calidad. Ahora llevo instalado el de otro fabricante y el de Heritage me lo tengo que comer con patatas + gastos de envío. Gracias!”

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Posted 5 months ago

Lamentamos esta situación. Si usted o su mecánico tienen dudas sobre la calidad, pueden enviarnos un correo electrónico a help@heritagepartscentre.com. Si desea devolver el artículo no deseado y sin montar, visite esta página de nuestro sitio web: https://www.heritagepartscentre.com/es/returns

Posted 4 months ago

“Great service, as always very pleased with my purchase”

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Posted 5 months ago

“All things beetle! Good price and delivered quickly when they say!”

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Posted 5 months ago

“Excellent, can find everything you might need”

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Posted 5 months ago

“Very good service”

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Posted 5 months ago

“Very good!!”

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Posted 5 months ago

“Great parts,great price and fast delivery.👍🏼”

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Posted 5 months ago

“Leider ist eine Bewertung noch nicht möglich, da ich meinen bestellten Artikel noch nicht erhalten habe trotz Angabe einer Lieferzeit von 3-5 Werktagen.”

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Posted 5 months ago

Hallo, es tut uns leid, das zu hören. Wir sehen, dass Ihre Bestellung am 1. September aufgegeben wurde und wir sie am 2. September versandt haben. Wenn die Zustellung länger als üblich gedauert hat, teilen Sie dies bitte unserem Kundenservice mit, damit dieser sich darum kümmern kann. Ich kann keine E-Mails von Ihnen zu diesem Thema finden. Sie erreichen den Kundenservice unter help@heritagepartscentre.com.

Posted 4 months ago

“Good parts not used them yet.”

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Posted 5 months ago

“Great service immediately dispatched can’t ask for more great original parts 👍”

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Posted 5 months ago

“Mal . Lo siento . No hemos podido colocar las molduras inferiores de color rojo en la ve california t6.1 . Quitamos las originales y las que compramos aquí de color rojo , no hace click y por tanto no se quedan encajadas . Queriamos haber comprado las superiores que van donde el anagrama vw pero como no hemos conseguido poner las inferiores… Encajan pero no hacen click y se sueltan ( las vuestras )”

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Posted 5 months ago

Hola, lamentamos mucho lo ocurrido. No vemos ningún correo electrónico enviado a nuestro equipo de atención al cliente al respecto. Por favor, ponte en contacto con nosotros a través de help@heritagepartscentre.com para que nuestro equipo pueda solucionar el problema.

Posted 4 months ago

“Great service at a great price.”

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Posted 5 months ago

“Perfect parts and quick delivery.”

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Posted 5 months ago

“Excellent supplier, as the owner of an old VW and old Porsche’s Heritage are a brilliant one stop shop.”

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Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 16,677 reviews