Heritage Parts Centre Reviews

4.5 Rating 14,529 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,529 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 19th April 2025

Andreas Engeloch

Heritage Parts Centre 5 star review on 14th April 2025

Dave Armstrong

Heritage Parts Centre 5 star review on 13th April 2025

Benjamin

Anonymous

Anonymous // 01/01/2019

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“Ho trovato tutto quello che cercavo con buona descrizione e tempi di spedizione veloci.”

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Posted 5 months ago

“The part I ordered did not fit. This was due to the manufacturer changing the spec. However this was not Heritage’s fault and they did give a full refund without quibble. So I would definitely use them again.”

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Posted 5 months ago

“Nice wiper kit”

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Posted 5 months ago

“Great prompt service, delivery all the way to rural Australia in one week!”

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Posted 5 months ago

“gerne wieder”

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Posted 5 months ago

“Sadly after spending thousands of pounds my latest order wasn't a good experience. After contacting customer service to ask why only one set of points were included in my order of 3 sets, they said you'll have to order again and therefore pay the extra postage. Disappointed.”

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Posted 5 months ago

Hi there, sorry to hear of your disappointment here. I have reviewed our email traffic regarding this and can see that your order only contained one set of points and our Customer Service team could not amend or add to the order when you asked them to, as the order had already cleared our warehouse.

Posted 4 months ago

“excellent service arrived on time”

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Posted 5 months ago

“Ottimo venditore”

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Posted 5 months ago

“Magazzino ben fornito... consigliato”

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Posted 5 months ago

“Gerne wieder preis Leistung ok”

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Posted 5 months ago

“Top! Ware wie beschrieben, gerne wieder!”

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Posted 5 months ago

“Excellent service.”

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Posted 5 months ago

“The website is outstanding and range of items amazes me. Navigation through the site is seamless and extremely addictive. Shipping is fast and all goods are packed well. It is my go to place for my vw needs. Thanks Heritage Parts keep doing what you are doing”

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Posted 5 months ago

“Buonasera ,lamierati top,ditta seria”

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Posted 5 months ago

“One of my go to places for spares for my vw. have almost everything I need with excelent prices and fast delivery. No complaints.”

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Posted 5 months ago

“Great quick service”

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Posted 5 months ago

“Läuft wie es soll, freundlicher Kontakt und guter Service. Umtausch nd Rückgaben problemlos möglich, dauert aber etwas länger mit dem Versand.”

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Posted 5 months ago

“Really impressed. After much searching, Heritage had the part. Quick delivery. Impressed. Thank you”

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Posted 5 months ago

“very happy with prices and very quick delivery to australia - discovery 2 -- good range of parts and good quality - will be shopping with them again - cant go wrong”

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Posted 5 months ago

“Estoy muy contento de aber en contrado lo que buscaba”

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Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 14,529 reviews