Heritage Parts Centre Reviews

4.5 Rating 18,205 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st August 2026

1281

Anonymous

Anonymous // 01/01/2019

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“Fast and good delivery”

Helpful Report

Posted 3 months ago

“Alles super”

Helpful Report

Posted 3 months ago

“Had a problem with exhaust that was supplied But this was dealt with promptly via there returns department”

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Posted 3 months ago

“All good - very helpful and knowledgeable staff”

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Posted 3 months ago

“Die Rückabwicklung wegen Widerspruch ist mehr als schwierig und ich lasse mich überraschen, wie der Vorgang enden wird Gruß Peter Haas”

Helpful Report

Posted 3 months ago

“Parts were what I ordered, the two door straps were in seperate bags differently branded, that always concern's me, one operates with ease the other is very firm. Also there wasn't any screws or pins and clips to attach the door stoppers. The engine pulley and shims fitted nicely.”

Helpful Report

Posted 3 months ago

“I am a big fan of heritage but twice I have recently asked a question about what part I need to order for my T 4 1992 2.4 aab engine regarding the right alternator belt I need but I’m still waiting for reply”

Helpful Report

Posted 3 months ago

“Didn’t have any and couldn’t fulfil my order. They did however email me to tell me that they didn’t have any. Only problem now is that when I want to order I have to pay shipping at 8 times the value of the goods!!”

Helpful Report

Posted 3 months ago

“very helpfull”

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Posted 3 months ago

“Ordered online, everything was easy to do. Everything was posted nicely too.”

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Posted 3 months ago

“Bra pris och snabb service”

Helpful Report

Posted 3 months ago

“Disappointed I ordered a carburettor base for my 1991 VW MK2 Golf and it took almost 10 days to get to Northern Ireland . Also I was looking a fuel pump and a carburettor kit and both were out of stock and showing 3-6 weeks waiting time.”

Helpful Report

Posted 3 months ago

“Bought rear llight seal taken nearly 2weejs to arrive not impressed”

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Posted 3 months ago

“I haven't fitted my new dampers yet but the buying and delivery was hassle free. I always go to VW Heritage for parts I need and I'm sure the Bilsteins will be great. Cheers!”

Helpful Report

Posted 3 months ago

“Kein Kontakt möglich, lange Lieferzeit.”

Helpful Report

Posted 3 months ago

Es tut uns leid, dass Sie diese Erfahrung gemacht haben. Wir senden Ihnen eine E-Mail mit der Bestellbestätigung und den Sendungsverfolgungsdaten. Sie können uns per E-Mail unter help@heritagepartscentre.com kontaktieren.

Posted 2 months ago

“I was very pleased with the prompt and courteous way my question was answered. The order surprised me how quick I received it in Australia. I will look to get more parts from you when and if I require them. Thank you”

Helpful Report

Posted 3 months ago

“They understand the questions and deliver the parts on time and at fair price.”

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Posted 3 months ago

“Great price and arrived quickly 👍”

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Posted 3 months ago

“Placed an order for a “used” decklid for my notchback and received and “nos” item. Thoroughly excited and impressed by the item and shipping time to California. Thank you”

Helpful Report

Posted 3 months ago

“Excellent range of quality parts at competitive prices and fast delivery”

Helpful Report

Posted 3 months ago

Heritage Parts Centre is rated 4.5 based on 18,205 reviews