Heritage Parts Centre Reviews

4.5 Rating 16,676 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Good choice and generally good quality items and great service.”

Helpful Report

Posted 4 months ago

“EXCELLENT SERVICE PARTS ARRIVED ON TIME AND WERE CORRECT & GOOD QUALITY”

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Posted 4 months ago

“i recently ordered a voltage regulator from vwheritage for my camper and the service was first class from ordering to speedy dispatch i have used this company for many years and they are realy fantastic with a good stock of vw spares for my old camper so good to have this company well done vwh”

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Posted 4 months ago

“So sorry received the wrong parts so had to go through the return policy. Did not get a light switch I ordered. I may still use them in the future?”

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Posted 4 months ago

“The part arrived quickly and was of good quality”

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Posted 4 months ago

“Fast delivery”

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Posted 4 months ago

“excellent service,competitively priced”

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Posted 4 months ago

“Great parts great delivery”

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Posted 4 months ago

“Always had excellent service.”

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Posted 4 months ago

“Buen servicio, y entrega en lo establecido.”

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Posted 4 months ago

“Products are very good quality. Unfortunately the terrafirma stickers had peeled off upon opening. Also unfortunately the steering dampener came with no bolts. Good service”

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Posted 4 months ago

“Just saying. I would rather pay more and have parts made in Europe rather than cheap Chinese stuff. Its always poor quality.”

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Posted 4 months ago

“It was very good. AI was worried because of the distance but it was 🆒 , my order came within the time frame. Thanks keep the great work”

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Posted 4 months ago

“Noch nicht geliefert”

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Posted 4 months ago

“Sneaky...I made my order with no mention of additional freight charges. The steering wheel was under $300. It is beautiful and well made. The shipper wouldn't deliver unless i paid an extra $230!! Heritage should have mentioned that at the time of purchase instead of leaving it as a surprise. No recourse...I had already paid them... and no customer support. Buyer beware!”

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Posted 4 months ago

“No he recibido la llave aun. Hay un reclamo 451375 y fue enviado por Royal Mail sin seguimiento. llegar de 15 a 20 días. Estoy atento Gracias Camilo Santos”

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Posted 4 months ago

“The door handle trim is great, looks OEM.”

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Posted 4 months ago

“Quick easy service,order was easy,had a peice missing and contacted them and they posted them straight away and we received them next day”

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Posted 4 months ago

“Great service, last time I had to return a part through my own error and Heritage were brilliant about which is the reason I came back to them on this occasion and O haven’t been disappointed”

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Posted 5 months ago

“Always a pleasure to deal with Heritage, prompt service, informative staff and quality products.”

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Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 16,676 reviews