Heritage Parts Centre Reviews

4.5 Rating 15,021 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 19th June 2025

1172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Excellent service and prompt delivery.”

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Posted 3 months ago

“Excellent fast service, even with Royal Delivery😂”

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Posted 3 months ago

“Parts arrived in great time and fit Thanks”

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Posted 3 months ago

“Schnelle Lieferung”

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Posted 3 months ago

“Quick service & fast delivery.”

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Posted 3 months ago

“Come credevo. Tutto perfetto”

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Posted 3 months ago

“Parts arrived as advertised.fast efficient service”

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Posted 3 months ago

“Parts were as described and of good quality. Delivered quickly, on time.”

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Posted 3 months ago

“Helpful regarding parts advice. Good products.”

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Posted 3 months ago

“I've been using Heritage parts centre for years now, and have always thought the service was great, but as of the last few orders I've placed the communication has been terrible, I only get confirmation of an order, then confirmation of dispatch and then on the day of delivery I get told what time the delivery will arrive, I live in a rural area, so always need to rush around to organise someone to be at home to receive the order as the courier will not leave it. Communication before the delivery day would be helpful”

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Posted 3 months ago

“Good quality parts, all as described and delivered quickly.”

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Posted 3 months ago

“Turned up on time as per order”

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Posted 3 months ago

“Hi. I am helping a friend do up a 1972 Type 3. I purchased the door lock and ignition set but all I could use out of it were the key barrels from the door handles as they were not compactible with the existing door handles. The internals of the new handles didnt even touch the plate that opens the door.”

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Posted 3 months ago

Hi Siva, I can see that you have been emailing our team via help@heritagepartscentre.com, that is the best place to gain advice and help in resolving your issue.

Posted 2 months ago

“Great and easy to deal with quick delivery”

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Posted 3 months ago

“Calidad excelente de los retrovisores”

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Posted 3 months ago

“Very professional and reliable service”

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Posted 3 months ago

“Ottimo rapporto qualità/prezzo. Il minimo problema risolto immediatamente grazie a personale competente e cortese”

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Posted 3 months ago

“I keep getting un-asked for mailshots asking me to write a review! It's a bit annoying. I haven't done so as of yet, but, considering is getting to the stage where it feels like MARKETING HARASSMENT & PESTERING, here's my review.. of the wind deflectors was damaged.. I'm also a bit baffled, the cabin carpet I ordered, I cannot understand for the life of me why it was folded twice and was left a serious indentation in the middle of it?? Surely anyone with a little bit of common sense would have just rolled it up and put it into a box. It's a shame because I spend in the region of €120,000 a year on upgrades and parts for Transporters. It's all about the money these days and nothing else.”

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Posted 3 months ago

Hi Joe, sorry to hear this. Do please reach our to our customer service team via help@heritagepartscentre.com so they might look into this for you. I can see emails from you regarding the delivery but none regarding the issues post-delivery.

Posted 2 months ago

“Parts came faster than I thought they would especially saying as I'm in Florida.”

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Posted 3 months ago

“Good replacement repair kit at a good price and grat service”

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Posted 3 months ago

Heritage Parts Centre is rated 4.5 based on 15,021 reviews