Heritage Parts Centre Reviews

4.5 Rating 16,675 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,675 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Very helpful. Quick service.”

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Posted 2 months ago

“1321611616516516”

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Posted 2 months ago

“Producto excelente. Se montó perfectamente. Entrega más lento que prometido. Envio tardó casi 4 semanas en salir del almacén más tiempo de reparto. Pueden ser más realistas en los tiempos marcados. Por eso solo 4 estrellas”

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Posted 2 months ago

“Super schnelle Lieferung danke gerne wieder 👍”

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Posted 2 months ago

“Die Lieferung und Qualität sind überzeugend.”

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Posted 2 months ago

“Sehr netter Kontakt mit dem richtigen Hinweis zur Lösung. Danke”

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Posted 2 months ago

“Excellent”

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Posted 2 months ago

“Parts turned up well packaged, it was like an early Christmas. all parts were of a good quality and as always very competetivly priced.”

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Posted 2 months ago

“No lo he recibido. Pagado y no entregado. Un desastre.”

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Posted 2 months ago

Hola Francisco, Sentimos que el pedido no fuese entregado de manera correcta por DHL. Veo que mis compañeros solucionaron el problema rápidamente enviado un pedido de sustitución que ya aparece como entregado en al información de seguimiento de DPD/SEUR. Gracias

Posted 2 months ago

“Good quality car cover! Fits the Beetle perfectly. Looks as though it will last as long as my old cover it is replacing. First class delivery service. Thank you,”

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Posted 2 months ago

“Always supply quality parts at affordable prices, my experience with heritage has been first class and I would recommend them highly..”

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Posted 2 months ago

“Excellent just kampers let me down when they sent me my stuff with half the stuff missing,so I turned to you guys who got me everything I needed very quickly,well done to you,just kampers shame on you very disappointed.”

Heritage Parts Centre 5 star review on 2nd December 2025

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Posted 2 months ago

“I placed an order with you and it took one month to deliver even though at the website stated that would be delivered within 2 weeks. Further more, both of products were defective. I emailed a couple of times complaining and no one answered let alone solving this issue. Very bad experience.”

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Posted 2 months ago

Hi Nikoll, we are sorry to hear of your experience. I cannot see any emails from you informing us of the damage, our stock information was correct. I can see one email from you asking about login details and one where you asked about the 2 week lead time. We replied to both, perhaps they are in your spam or junk folders? Do email us via help@heritagepartscentre.com with images of the defects so we can look into this for you.

Posted 2 months ago

“Il materiale è di ottima qualità ma la spedizione è stata divisa in 2 e la prima parte non è stata ancora consegnata (26 ottobre) nonostante l'invio di numerose mail al vostro help center non ho ricevuto soddisfacente risposta ne il materiale.”

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Posted 2 months ago

“Always a quick relatable. service and quality part's”

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Posted 2 months ago

“Proffesional and nice service provided.”

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Posted 2 months ago

“Great communication, Fast shipping service, A++++”

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Posted 2 months ago

“Scirocco mk2 1991… I bought the rocker cover gasket set, looks really good quality and priced reasonably. Safely delivered so I have no second thoughts about recommendations.”

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Posted 2 months ago

“To be honest didn't know of there existence until I looked on the Internet. All I can say wish I had found them earlier. The parts are good quality and was very pleased with my purchase. I would recommend.”

Heritage Parts Centre 5 star review on 1st December 2025

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Posted 2 months ago

“Useful and timely assistance”

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Posted 2 months ago

Heritage Parts Centre is rated 4.5 based on 16,675 reviews