Heritage Parts Centre Reviews

4.5 Rating 13,711 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,711 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 14th November 2024

1076

Anonymous

Anonymous // 01/01/2019

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“Parts always fit ,fast delivery”

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Posted 1 month ago

“Great service, speedy delivery and a good price. Will use again and recommend.”

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Posted 1 month ago

“Geniune vw”

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Posted 1 month ago

“Muy buena experiencia”

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Posted 1 month ago

“I received the wrong cable twice.”

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Posted 1 month ago

“Parts arrived on time and fit well.”

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Posted 1 month ago

“Yes will shop with heritage part’s again”

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Posted 1 month ago

“Quality headlight plastics at great prices for my 1981 Golf GTI , then I blinged them with some red 9mm trim”

Heritage Parts Centre 5 star review on 1st October 2024

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Posted 1 month ago

“Unfortunately I haven't yet recieved the items above i.e. Sunvisor Set Coupe, Black/ Cream Right Hand Drive.”

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Posted 1 month ago

“Excellent service, front cab mats and walk through mat made to measure for our bay window. Have yet to trim the under seat ones.”

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Posted 1 month ago

“Excellent quick service and great returns procedure. Highly recommended”

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Posted 1 month ago

“Great service and parts selection”

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Posted 1 month ago

“No phone calls anymore. Message through website and email 36hrs later - website was down also. Great service to rubbish!”

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Posted 1 month ago

Hi Luke, I am sorry that our website did indeed have some downtime on 2nd September. However, I can see that all your questions were answered by our team both on the product question side and with regards to the website issues. We were unable to answer your website issue until after it had been resolved, but all your other questions were dealt with within less than 30 minutes response time. I am sorry about the website outage; this matter has been addressed and fixed now.

Posted 1 month ago

“Have too chase after parts”

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Posted 1 month ago

“Prompt delivery & excellent part. Thank you”

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Posted 1 month ago

“well packed and a quick delivery, thanks”

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Posted 1 month ago

“Had various problems with the parts supplied but Katherine and Tim were very quick to send replacements. The rest of the team have also been very helpful with any questions I've had. Would recommend.”

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Posted 1 month ago

“El artículo no se corresponde con mi pieza y la devolución me ha costado casi lo mismo que la pieza”

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Posted 1 month ago

“Ware ist schnell angekommen, jedoch nicht original verpackt!”

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Posted 1 month ago

“Top parts delivered fast”

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Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 13,711 reviews