Heritage Parts Centre Reviews

4.5 Rating 14,389 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,389 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 31st March 2025

1128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Hi. I am helping a friend do up a 1972 Type 3. I purchased the door lock and ignition set but all I could use out of it were the key barrels from the door handles as they were not compactible with the existing door handles. The internals of the new handles didnt even touch the plate that opens the door.”

Helpful Report

Posted 3 weeks ago

Hi Siva, I can see that you have been emailing our team via help@heritagepartscentre.com, that is the best place to gain advice and help in resolving your issue.

Posted 6 days ago

“Great and easy to deal with quick delivery”

Helpful Report

Posted 3 weeks ago

“Calidad excelente de los retrovisores”

Helpful Report

Posted 3 weeks ago

“Very professional and reliable service”

Helpful Report

Posted 3 weeks ago

“Ottimo rapporto qualità/prezzo. Il minimo problema risolto immediatamente grazie a personale competente e cortese”

Helpful Report

Posted 3 weeks ago

“I keep getting un-asked for mailshots asking me to write a review! It's a bit annoying. I haven't done so as of yet, but, considering is getting to the stage where it feels like MARKETING HARASSMENT & PESTERING, here's my review.. of the wind deflectors was damaged.. I'm also a bit baffled, the cabin carpet I ordered, I cannot understand for the life of me why it was folded twice and was left a serious indentation in the middle of it?? Surely anyone with a little bit of common sense would have just rolled it up and put it into a box. It's a shame because I spend in the region of €120,000 a year on upgrades and parts for Transporters. It's all about the money these days and nothing else.”

Helpful Report

Posted 3 weeks ago

Hi Joe, sorry to hear this. Do please reach our to our customer service team via help@heritagepartscentre.com so they might look into this for you. I can see emails from you regarding the delivery but none regarding the issues post-delivery.

Posted 6 days ago

“Parts came faster than I thought they would especially saying as I'm in Florida.”

Helpful Report

Posted 3 weeks ago

“Good replacement repair kit at a good price and grat service”

Helpful Report

Posted 3 weeks ago

“Quick and easy to purchase, good quality products good fit.”

Helpful Report

Posted 3 weeks ago

“Exellent service!!!”

Helpful Report

Posted 3 weeks ago

“Delivered on time and well packaged, thank you.”

Helpful Report

Posted 3 weeks ago

“Hi Sorry for the 4 star review, but I find it harder ordering parts from you nowadays and my last order went to another vendor who'm I could talk to as there was two different parts avaliable and wanted to make sure I had the right one. I am afraid an email response within 24 hours is no good to me and then back and forth etc . My last purchase was sent out very quickly indeed though, so very pleased with that service. I know exactly what I needed there and did not need any advice on that occasion. That was great service, thank you.”

Helpful Report

Posted 3 weeks ago

Hi Christopher, we now have a technical hotline open 9-1pm (GMT) Monday-Friday to assist with more detailed product and vehicle-based enquiries. Our team can be reached on +44 1273 444000. Please note that this service is not for parcel tracking, placing orders, or paying for parts - that is still best done online, or via our email support team help@heritagepartscentre.com

Posted 3 weeks ago

“All good. Everything as expected. Arrived in a timely manner”

Helpful Report

Posted 3 weeks ago

“Good service as usuall just let down by courier”

Helpful Report

Posted 3 weeks ago

“Very prompt will all questions and helpful in responding”

Helpful Report

Posted 3 weeks ago

“Fantastic service every time thank you.”

Helpful Report

Posted 3 weeks ago

“Just what I ordered and very quick delivery.”

Helpful Report

Posted 3 weeks ago

“Alles gut.”

Helpful Report

Posted 3 weeks ago

“Fantastic service and great company. Delivery was really quick and item came packaged well.”

Helpful Report

Posted 3 weeks ago

“All very good 👍”

Helpful Report

Posted 3 weeks ago

Heritage Parts Centre is rated 4.5 based on 14,389 reviews