Heritage Parts Centre Reviews

4.5 Rating 17,149 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 17,149 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 21st March 2026

Mark Cater

Heritage Parts Centre 5 star review on 12th March 2026

Darren Evans

Heritage Parts Centre 5 star review on 11th March 2026

Ivan Dello Russo

Heritage Parts Centre 5 star review on 6th March 2026

Mathew Hayes

1252

Anonymous

Anonymous // 01/01/2019

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“Lies lies nothing but lies asked for proof of postage no reply tell them I want to full refund so they lied and said they had posted no proof of postage. Please avoid there are plenty of genuine sellers out there.”

Helpful Report

Posted 2 weeks ago

Hi there, I can see that our team communicated with you regarding the timeframe for delivery and we were within our SLA on standard delivery for you.

Posted 1 week ago

“Habe einige Ersatzteile für den Golf MKII bei HPC gekauft und bin sehr zufrieden mit der Preis/Leistung und dem schnellen Versand.”

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Posted 2 weeks ago

“top, serietà e affidabilità”

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Posted 2 weeks ago

“Gute Kommunikation,schneller Versand,Ware und Preis ok.Empfehlenswert.”

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Posted 2 weeks ago

“Always a great service and efficient as always”

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Posted 2 weeks ago

“Todo muy bien, he conseguido una cosa dificil de conseguir. Un poco caros los gastos de envío, pero todo bien. Gracias.”

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Posted 2 weeks ago

“The purchase experience was great. They kept me informed of the delivery time frame. Would order again if I need something.”

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Posted 2 weeks ago

“Gute Ware, alles i.O. Gruß”

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Posted 2 weeks ago

“i ordered a wiper motor for my vw golf mk 1 1983 model and assumed it was the right part. my mechanic told me it was wrong. I know i odrdered the one for the Vw golf mk1. This is not the first time a wring part has been sent. Terrible service.”

Helpful Report

Posted 2 weeks ago

Hi Kamlesh, I can see our team have sent you a link to the returns part of our website so you can return the incorrectly ordered part.

Posted 1 week ago

“ORDERED A PART WHICH ULTIMITELY WAS FAULTY AND DID NOT WORK. SPOKE TO TRHE TECH TEAM AND ADVISE GIVEN WAS NOT SUITABLE. HAVE SINCE TRIED TO ORGANISE A RETURN AND AFTER E MAILING FOR INFORMATION I AM STILL WAIRING FOR A REPLY! IF IO WAS ABLE TO SPEAK TO AN ACTUAL HUMAN BEING THIS WOULD HAVE BEEN RESOLVED.”

Helpful Report

Posted 2 weeks ago

Hi Simon, I can see our team emailed you the link to set up a return and gave you the correct part reference to purchase. Perhaps check your junk or spam if you can't find the email with the link to returns.

Posted 1 week ago

“Fitted my 2.4 abb t4 perfectly. A little shorter in lenght than original but works fine. Best value and no need to return original”

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Posted 2 weeks ago

“Estafa , robo hijos de puta me cago en todos tus muertos”

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Posted 2 weeks ago

Lamentamos mucho lo ocurrido. Ponte en contacto con nuestro equipo de atención al cliente a través de help@heritagepartscentre.com para que puedan ayudarte.

Posted 1 week ago

“Ok but I would rather just speak to a store person on the phone like the old days and order.”

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Posted 2 weeks ago

“Quick and reliable service”

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Posted 2 weeks ago

“staff were very helpfull, in answering all my questions”

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Posted 2 weeks ago

“Ich hab noch nicht alles”

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Posted 2 weeks ago

“am 02.04.2026 habe ich einen Adapter für ein bei Ihnen im Februar bestelltes Lenkrad nachbestellt. Die Bezahlung habe ich gleichzeitig via PayPal abgewickelt. Der Betrag für den Adapter haben Sie zum 08.04 2026 bereits eingezogen. Aber die bestellte und längst bezahlte Ware (Lenkradadapter ist immer noch nicht eingetroffen !!! mfG Dr. Egbert Schneider”

Helpful Report

Posted 2 weeks ago

Es tut mir leid, dass Sie diese Erfahrung machen mussten. Ich sehe, dass unser Team Ihnen eine Lieferfrist für den nicht vorrätigen Artikel in Ihrer Bestellung genannt hat. Dieser Artikel ist bei unseren Lieferanten nachbestellt.

Posted 1 week ago

“Good,efficient fast service at nice price speedily delivered.”

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Posted 2 weeks ago

“Excellent service thank you”

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Posted 2 weeks ago

“Gerne wieder”

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Posted 2 weeks ago

Heritage Parts Centre is rated 4.5 based on 17,149 reviews