Heritage Parts Centre Reviews

4.5 Rating 16,349 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 6th December 2025

Jorge Talavera García

Heritage Parts Centre 5 star review on 9th October 2025

Daniel Doyle

1233

Anonymous

Anonymous // 01/01/2019

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“Projected lead time of 4 weeks actually took 13 weeks with no update whatsoever.”

Helpful Report

Posted 3 weeks ago

“It would be great to have a contact phone number.DHL were a problem delivering and they don' have a contact phone number either. I have not managed to speak to anybody at Heritage parts Centre except when I ended up talking to one of your very helpful technical query guys who put me in touch with Aiydan who still didn't call me but managed to sort the issue out.It took nearly two weeks to deliver a part with the Porsche dismantled on the ramp.Customer not happy”

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Posted 3 weeks ago

“Excellent service. Quick delivery and the part fitted well”

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Posted 3 weeks ago

“Non ho ricevuto i pezzi laterali”

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Posted 3 weeks ago

“Good service and a pleasure to deal with”

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Posted 3 weeks ago

“Hi heritage very happy with the latest purchases and a great service from you like always thanks so much Darren”

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Posted 3 weeks ago

“Competitively priced and quick dispatch.”

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Posted 3 weeks ago

“super gute und schnelle lieferung”

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Posted 3 weeks ago

“Great products, prompt delivery.”

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Posted 3 weeks ago

“lieferung dauert viel zulange konnte motor nicht termingerecht abliefern war mir dem Kunden gegeüber sehr peinlich”

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Posted 3 weeks ago

“Good like always”

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Posted 3 weeks ago

“Parts delivered quickly. Sadly I have sold the car and will no longer require the services of Heritage. I wish them well for the future.”

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Posted 3 weeks ago

“I didn't get what I ordered, ther was an other part in the box. I wrote a letter to the helpdesk, I will get the ordered parts ina few weeks.”

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Posted 4 weeks ago

“Items of good quality and as described! Fast shipping”

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Posted 4 weeks ago

“Very good service. Website was great and not hard to navigate and order the right parts. Arrived in good condition and on time. Good quality parts. Yes would recommend and will use service in the future.”

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Posted 4 weeks ago

“Decent quality goods at a fair price, delivered quickly and safely!”

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Posted 1 month ago

“Anfrage wurde beantwortet danke, und Lieferung auch bestens. Mfg.”

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Posted 1 month ago

“Hallo, ich habe eine Bestellung getätigt, die sich als nicht passend erwiesen hat, obwohl es in der Beschreibung hätte passen sollen. Abschließend habe ich das Bauteil zurückgeschickt und musste noch Retourengebühren bezahlen, obwohl ich schon bei der Bestellung Portogebühren bezahlt hatte. Ich finde dies sehr ärgerlich und nicht akzeptabel. Ich bestelle zukünftig bei anderen Händlern. Mit freundlichen Grüßen Holger”

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Posted 1 month ago

“Grand choix de pièces et envoi rapide.”

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Posted 1 month ago

“Knowledgeable person on phone and very quick despatch of goods.”

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Posted 1 month ago

Heritage Parts Centre is rated 4.5 based on 16,349 reviews