Heritage Parts Centre Reviews

4.5 Rating 14,384 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st March 2025

1128

Anonymous

Anonymous // 01/01/2019

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“Same great service”

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Posted 2 weeks ago

“Great prices, fantastic fast service and postage”

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Posted 2 weeks ago

“Right part right price speedy delivery. Although the part number matched my need but the description was for something else. I took.a chance and ordered on the part number which worked in this case.”

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Posted 2 weeks ago

“Clear and professional communication!”

Heritage Parts Centre 5 star review on 18th March 2025

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Posted 2 weeks ago

“Good catalogue. Great service”

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Posted 2 weeks ago

“Delivery as promised great service”

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Posted 2 weeks ago

“Always a great service”

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Posted 2 weeks ago

“Very helpful customer service in selecting a new product when the one I initially ordered wouldn't arrive in time - thank you”

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Posted 2 weeks ago

“Ya les comenté que LA BOLSA LA RECIBÍ VACÍA. y.me han contestado que repondrían el producto. Saludos”

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Posted 2 weeks ago

Siento oír esto, me alegro de que nuestro equipo haya rectificado el problema.

Posted 1 week ago

“The last order I did went great. I got free shipping and everything came quickly. I was going to order another order last Friday and I had $301.00 and you were going to charge me 150+ in shipping plus tax and no telling what else for a total over 525.00. I got the same parts from a company in michigan with free shipping. I love getting items from your company because I believe you really have an interest in VW's and provide some unique and better parts that are out there. But If any of this is because of politics then I feel bad for your company because no one will order parts bound for USA.”

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Posted 2 weeks ago

“Part were a good fit and quality fast delivery will definitely use them again thanks”

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Posted 2 weeks ago

“Dealing with overseas companies when you live in Australia is unfortunately, a way of life. Trusting those companies is another issue. Heritage Parts has been easy to deal with, responsive to questions and quick to ship items. They understand 'trust'.”

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Posted 2 weeks ago

“Parts were correct and arrived in a timely manner thanks heaps”

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Posted 2 weeks ago

“Good service”

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Posted 2 weeks ago

“Porsche parts, having used heritage for over 20 years for VW parts I thought I'd try there Porsche parts,Good website for finding parts needed, fast and secure delivery, although both parts were of poor quality when arrived and resorted to buying from Porsche. Upon comparing the rubber seal side by side the Heritage part would not have been up to the job as it was a different profile and a poorer quality rubber feeling hard and flawed on the outer surface,”

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Posted 2 weeks ago

“Tony, tony*jack*son*3330*@gmail*.com made the recovery process seamless -got all my lost funds back!"”

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Posted 2 weeks ago

“Danke für die gute Ware und die schnelle und zuverlässige Abwicklung”

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Posted 2 weeks ago

“quality parts you know going to do their job”

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Posted 2 weeks ago

“Lieferung und Retoure sehr gut. Hatte aber um Rückruf gebeten. Warte leider immer noch.”

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Posted 2 weeks ago

“Sehr gut und schnell 👍”

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Posted 2 weeks ago

Heritage Parts Centre is rated 4.5 based on 14,384 reviews