Login
Start Free Trial Are you a business? Click Here

Heritage Parts Centre Reviews

4.5 Rating 18,156 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,269
 Metrics Info
4.5
Based on 18,156 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English Deutsch Español Italiano Français Svenska Dansk Suomi Türkçe
Michael
Verified Buyer
“Excellent product and service, would use again”
Helpful Report
Posted 1 week ago
Chris
Verified Buyer
“Had to weight for out of stock part but Heritage were on the ball,good on them 👍”
Helpful Report
Posted 1 week ago
Daniel Tolmie
Verified Buyer
“Great price and super next day delivery option got me out of a pickle, for unexpected need of new suspension top mounts for my.Vw T5 Transporter.”
Helpful Report
Posted 1 week ago
Cody Darnell
Verified Buyer
“Received the parts great quality very happy 😊”
Helpful Report
Posted 1 week ago
Harald
Verified Buyer
“Alles bestens vielen Dank. Auch ihr Angebot das Geld zurück zu überweisen weil es Lieferschwierigkeiten gab war sehr gut mfg.Kippenhan”
Helpful Report
Posted 1 week ago
Matthias
Verified Buyer
“Die Teile waren perfekt nur der Lieferung mit schnell Versand hat lange gedauert. Nicht wie in Internet stand!”
Helpful Report
Posted 1 week ago
Christine
Verified Buyer
“Ordered an accelerator cable and required next day delivery. Great service Heritage fulfilled this and cable was as expected. Thank you.”
Helpful Report
Posted 1 week ago
Andrew
Verified Buyer
“These guys are world class for service and quality. They were very helpful through a misunderstanding about parts suitability and ensured I had the correct parts for my Defender sent out in no time - and that was all the way out to Australia. Despite the distance, this crew is still more competitive for price than my local options.”
Helpful Report
Posted 1 week ago
M. Harris
Verified Buyer
“parts were as ordered and arrived the next working day”
Helpful Report
Posted 1 week ago
Andy
Verified Buyer
“patr was fitted and no good had to remove engine again and fitted a part i got from else were which has worked and stopped the leak both part fitted in the same manner”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Great to get proper parts sent over here to the US - thank you!”
Helpful Report
Posted 2 weeks ago
Carlos
Verified Buyer
“Todo bien, gracias”
Helpful Report
Posted 2 weeks ago
Matt E
Verified Reviewer
“On 3rd August 2026 I placed an order for some Beetle parts. Some of the parts were on back order saying available in one week. I continued with the order as this would still be within my timescale for having the vehicle back on the road. After still not seeing the back ordered parts yesterday (12th August 2026) I tried to look up a phone number for Heritage Parts only to find there is no customer service phone number and that customers have to email in their query and wait for a response within 24 hours. Today I received a reply from Will T at Heritage stating that the goods were still on back order and my shock absorbers would be another 1-2 months (!!!) and my steering damper would be 2 - 3 weeks (!). I asked Will to cancel these items and send me a refund only to be told that that it won't arrive back in my account for 7 - 10 days. I am beyond frustrated with the service from Heritage and have ordered the parts that are in stock with Just Kampers and are being delivered tomorrow. Be careful using Heritage, their website is not accurate, you can't call them and any refunds will take ages to come back to you - even if it's not your error.”
Helpful Report
Posted 2 weeks ago
Claus
Verified Buyer
“Havde skrevet en besked til jeres mailadresse, uden svar, det var en negativ oplevelse 😕”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Good product. Delivered on time”
Helpful Report
Posted 2 weeks ago
Phillip Sanders
Verified Buyer
“Great products, nice and quick. Good price. Nice to do service with. Will use again, many thanks”
Helpful Report
Posted 2 weeks ago
S MAIN
Verified Buyer
“Excellent service and range of parts”
Helpful Report
Posted 2 weeks ago
Luke
Verified Buyer
“Ordered at 1pm picked up at 3pm, very efficient, will use again !”
Helpful Report
Posted 2 weeks ago
JOSE ROGERIO DA SILVA
Verified Buyer
“Got all my parts on time, even the ones they said were not available”
Helpful Report
Posted 2 weeks ago
Jillis
Verified Buyer
“Always very good. They got alot old oem parts I need. Although the new oem parts slowly running out everywhere . I still got alot chance to find some here.”
Helpful Report
Posted 2 weeks ago
Heritage Parts Centre is rated 4.5 based on 18,156 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request