Heritage Parts Centre Reviews

4.5 Rating 13,707 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,707 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 14th November 2024

1076

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“The BAD - Recently bought three Window winders for my `73 Kombi (I ordered 3 by mistake) They promptly arrived (In Bris Australia) and sadly the knob came off all three within minutes of fitting ie only a couple of ups and downs. The window wasn`t still. THEY WERE RUBBISH. The GOOD after contacting the Centre and sending a photo, Ramon quickly agreed to replace them at no charge to me and even upgraded them to the next level (basic) model. They arrived promptly and are a far superior handle - well comstructed and the knob hasn`t come off on the drivers side despite repeated use since installation. Top marks to Heritage for their customer service”

Helpful Report

Posted 3 weeks ago

“Great service as expected did not know how the parts were going to be delivered but worked it out in the end”

Helpful Report

Posted 3 weeks ago

“Great service hold the stock great delivery times”

Helpful Report

Posted 3 weeks ago

“Great place if you own a classic car and need parts at very competitive prices. Shipment is brilliant and so far I have managed to locate parts for myself personally and parts for some of my customers.”

Helpful Report

Posted 3 weeks ago

“Glad to be able to source unobtainable parts”

Helpful Report

Posted 3 weeks ago

“Everything was very good and on time.”

Helpful Report

Posted 3 weeks ago

“Ottimi e minuziosi anche nei più piccoli acquisti”

Helpful Report

Posted 3 weeks ago

“Satisfied with the part purchased, arrived in time.”

Helpful Report

Posted 3 weeks ago

“Even parts that are not in stock are delivered earlier than expected. Broad selection of spares, very humane pricing . . . Excellent feedback as to order status.”

Helpful Report

Posted 3 weeks ago

“It took a month to receive two small things 10gramms each one from th UK to Greece I think is too much time. isn't?”

Helpful Report

Posted 3 weeks ago

“Helpful as always recommend to anyone wanted genuine parts”

Helpful Report

Posted 3 weeks ago

“Great part great service rapid delivery. Really pleased”

Helpful Report

Posted 3 weeks ago

“Happy with parts and service”

Helpful Report

Posted 3 weeks ago

“Not impressed at all.”

Helpful Report

Posted 3 weeks ago

Hi Mark, sorry to hear you did not have a good experience. Please do contact us via help@heritagepartscentre.com so our customer service team can help you. I cannot see any emails from you to us regarding your latest order so please do give us the chance to make this right for you.

Posted 3 weeks ago

“Needed new rear springs for my VW T4. These guys had exactly what I needed. Super easy to purchase and book a pick up slot for me to collect. Awesome 👍🏼”

Helpful Report

Posted 3 weeks ago

“The parts were correct and fitted perfectly.”

Helpful Report

Posted 3 weeks ago

“El pedido no llega”

Helpful Report

Posted 3 weeks ago

“Have ordered several times. price and shipping excellent. Last order kit was missing part, they did not have in stock, to my surprise several weeks later I received which I was so surprised. CUSTOMER SERVICE EXCELLENT, from response to inquiry to follow thru. Looking to order again.”

Helpful Report

Posted 3 weeks ago

“Last time I buy 2 ball joins for a cabriolet 1988 vw And the diameter was too small But I don’t have time to send back I just let you know Tanks any way””

Helpful Report

Posted 3 weeks ago

“Hat alles sehr gut geklappt vielen Dank.”

Helpful Report

Posted 3 weeks ago

Heritage Parts Centre is rated 4.5 based on 13,707 reviews